Absolutely wonderful stay. The hotel was family friendly with an amazing water park for hotel guests only. It was so close to all of our activities and favourite restaurants. It was quiet in the evening, which made for a great sleep. All of the staff I spoke with were so friendly and accommodating. Definitely one of the best (if not THE best) stays of my life!
We have stayed here numerous times in the past. This is the first time since restrictions have been lifted so decided to hit Calgary during stampede and go to Jubilations dinner theater. As all the times in the past we were treated like old friends. We have never stayed on the top floor before and the front end staff recommended changing our usual room to one with a better view of the city and mountains loved it . Breakfast in the dining room was great as usual,great to see our old friend is still the concierge. Great job guys
Nice comfy bed and the room was nice. Very clean! Great tub in the bathroom. The front desk staff member who checked us on was great - so friendly! The food in the lounge left a lot to be desired. I wouldn’t recommend eating there if you’re able to go elsewhere. The elevator floors were constantly soaked by people coming from the pool. I’m not sure what the hotel could do about this - half the problem is that people just don’t bother to properly dry off and then leave their mess for someone else to clean up. Aside from that, it was a positive experience. The hotel definitely feels geared towards families.
The hotel is slightly dated but the staff, cleanliness, beds and amenities are great. The staff were very knowledgeable and accommodating. Another great feature is the secure underground parking. If there is one little negative you are adjacent to the airport so some noise from flights until late.
Well manage. no breakfast was offered but my family had fun just staying in the hotel and no need to go out while I am in meeting. Right question are being ask for the review. My kids had fun having an option to to a kids pool and I am not worried for their safety.
Had high expectations but unfortunately left dissatisfied, Room had old appliances- fridge froze everything, No USB's, expensive movies for kids, loud ac. Expected more for $190 a night. Kids pool small
My reservations were mixed up. Even though having injuries was put farthest away from the elevator. A pile of dirt on the floor. Then we had to be moved and management didn’t relay the change to front desk and were waiting almost an hour for the change.
Went for a family trip and stayed at the Port O Call as a weekend get away. The suite was absolutely wonderful and relaxing with a large jacuzzi tub that you could melt into. The restaurant was decent but nothing to really rave about, but by the looks of it they are renovating a second one so hopefully it is higher end.
The room was decent but few of us slept well as the beds and pillows were not very comfortable and the rooms are not very sound proof. The Murphy bed provide enough space for 6 of us to stay in one room, which was a great option. The rooms look clean, but dated. Having a sink in the bathroom and one just outside of it really helped the bedtime and morning routines move quicker. The coffee in the room was terrible. The pool was excellent. The kids LOVED the 2 water slides. And the adults appreciated that there were 2 hot tubs in the same area. Typically there is a 2nd pool and hot tub available on a lower level. Though we were disappointed that the lower pool was closed. We did not make use of the fitness area this time, but have on previous visits. It is larger than many others we’ve seen, and well equipped. I really like that there is a water bottle filling station in it too. The showers in the fitness area change rooms are awkward, as the frosted glass turns clear when wet. A sauna in the charge room is a nice addition, but it takes a long time to heat up. If you plan to use it after your work out, perhaps turn it on before, or partly through, your work out. Having underground, roomkey-access parking is very nice. For the price this hotel costs, and to truly make it a family hotel, it should really have breakfast included. …
One of the best hotel i stay in. When we go to Calgary with the family we always stay here, on 17yrs now and the staff is the best, Either Mo at front desk, Dave in the bar or Chelsie as are waitress all the best staff ever.