Best Western Premier Calgary Plaza Hotel & Conference Centre
1316 33 St NE, Calgary, Alberta T2A 6B6 Canada
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Avg. C$112 /night, 3/25 - 3/26
C$169
per night
C$141
per night
C$112
per night
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About
#30 of 109 hotels in Calgary
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Location
1316 33 St NE, Calgary, Alberta T2A 6B6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
Calgary Intl Airport
6.6 km•
See all flights
Rental Cars
27 Restaurants
within 0.5 kilometers
Reviews
4.0
1,012 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western Premier Calgary Plaza Hotel & Conference Centre presents a mixed bag for travelers, with many guests commending its cleanliness, comfortable rooms, and convenient location for those needing hospital access or highway proximity. However, some reviewers have raised concerns about the value, citing uneven experiences with amenities and service.
While the atmosphere and upgraded rooms earn praise from certain visitors, others have encountered maintenance and noise issues. As for value, the hotel hits the mark for some with its affordability, but leaves others expecting more for their money.
Location
Convenient
Atmosphere
Uninspiring
Rooms
Comfortable
Value
Mixed
Cleanliness
Spotless
Service
Inconsistent
Amenities
Mixed
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Traveller rating
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Detailed Reviews
Hotel's Favourite
Comfy bed and well appointed room. We enjoyed our stay. The area of the city the hotel is located in doesn’t have many things nearby to get to on foot, you def need a vehicle or taxi/Uber. Staff were friendly and the room was clean. We will definitely stay again.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Aug 21, 2023
Terrific to hear that you enjoyed your stay with us, and we thank you for taking the time to share your comments. We look forward to seeing you on your next visit to Calgary.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The title sort of covers most of my thoughts on this Best Western. The lobby was pretty filthy when we checked in, so they need to mop more often, and none of the hand sanitizer dispensers had anything in them, indicating neglect.
We got the breakfast included with our room, but that doesn’t seem to be the case for everyone, and they were charging a whopping $18 a head for rubbery eggs, tasteless fruit salad, and toast.
While most of our stay was lacklustre, the staff were all very friendly and was the only silver lining.
Oh, and they limit the number of devices you can connect to their wifi.
We got the breakfast included with our room, but that doesn’t seem to be the case for everyone, and they were charging a whopping $18 a head for rubbery eggs, tasteless fruit salad, and toast.
While most of our stay was lacklustre, the staff were all very friendly and was the only silver lining.
Oh, and they limit the number of devices you can connect to their wifi.
Read more
Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Jan 6, 2023
Thank you for choosing the Calgary Plaza to accommodate your during your recent stay in Calgary. We are certainly disappointed to hear that you did not enjoy your stay with us. We understand your comments regarding the lobby, I assure you it is mopped regularly, in fact several times each hour. Although we do our utmost to keep the floor clean, I am sure you can understand with the weather conditions and the traffic coming in and out of the hotel it is somewhat of a challenge. Regarding your comments on the breakfast buffet, again we are disappointed to read your comments, but I will comment that the buffet includes many items, more than what you mentioned. Thank you for sharing and if you wish to discuss further, I invite you to contact me directly.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
My family and I (wife, parents, 4 yr old son) thoroughly enjoyed our stay! We were here to see the zoo, and this location has a great package that comes with tickets for 2 adults and 2 kids, plus free breakfast (good quality buffet) all at a very reasonable rate! All staff was very friendly and helpful, the Hotel is very easy to get to and within only a couple blocks of a C-train station. The Barrington restaurant within had great food too! Highly recommended! Will definitely stay here again next time we visit Calgary.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Jul 5, 2023
Thank you for taking the time to share such wonderful comments and for choosing the Calgary Plaza Hotel to accommodate you during your recent visit to Calgary. Terrific to hear that you enjoyed your stay and we look forward to welcoming you back on your next visit to Calgary.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Im a die hard BW hotel fan. I truly dont like staying anywhere else. However I can honestly say this was the worst BW I have ever stayed in. Same price as other BW( we stayed at one previous night to this one which was a 10 and loved it but had to move to be close to hospital a family member was in), however this location doesnt offer free breakfast like every other BW I have stayed in, the room had trim taped on to hold it up, the air conditioning didnt work, and when maintenance came to "fix" they looked at thermostat and gave us fans in 35+ weather, bathroom had rust on ceiling, missing a comfy chair in room and they gave us a conference chair to fix that. Comfy chair we did have was ripped and smelled foul... need I go on?? Find another BW... this one was definitely not worth the value!!!
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Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: JUST DONT GO HERE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Jul 25, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. There are several levels of Best Western Hotels, not all properties offer breakfast, Best Western and Best Western Plus Hotels do include breakfast, Best Western Premier, Premier Collection, Signature Collection do not automatically include breakfast in base room rates, however there are room rates available on the booking site that offers room rates that include breakfast. Thank you for staying with us and sharing your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bed is comfy
Washroom is clean
Pool is nice
I love the idea that there's a kettle and chamomile tea inside the room as I am a tea drinker.
Staffs are friendly.
There's enough space to move around inside the room.
Lots of parking spot.
Overall, we had a good stay.
Washroom is clean
Pool is nice
I love the idea that there's a kettle and chamomile tea inside the room as I am a tea drinker.
Staffs are friendly.
There's enough space to move around inside the room.
Lots of parking spot.
Overall, we had a good stay.
Read more
Review collected in partnership with Best Western
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Jun 26, 2024
On behalf of our entire hotel team, We thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.... you...our guest. We hope to have the opportunity to welcome you back once again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Jun 26, 2023
Thank you for choosing the Calgary Plaza to accommodate you during your recent trip to Calgary. Terrific to hear that you enjoyed your stay with us, and we do thank you for sharing such wonderful comments. We do hope to see you once again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk staff set the tone for the worst stay I’ve ever had. From being uninformed to unprofessional, we felt like they didn’t want to help the customer enjoy their stay one bit. There was a conference group of us that had to have rented out at least 50 rooms and yet never felt appreciated.
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Review collected in partnership with Best Western
Date of stay: April 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded May 1, 2024
Thank you for taking the time to share your experience with us. We are disappointed to hear that your experience with our Front Desk team left you with this impression and it is unfortunate that we were not able to address this situation with you during your stay. I assure you that this is not the service we are known for and would appreciate the opportunity to discuss with you further. Please do contact me at info@calgaryplaza.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here twice for one night at a transit hotel for the airport. Reception was friendly and helpful with good covid protection practice. Plenty of sanitizer all over the place. The room had a microwave and coffee making facilities so I could eat in without heading for a restaurant. Room was usual chain hotel size and equipment, bed was comfortable and room was clean. It had a shower and no tub which was disappointing but overall was fit for purpose. I never heard noise from either corridor or other room so noise suppression was good.
Location is in a shopping area so it’s ok for shopping but walking round it doesn’t feel the friendliest area though I never felt threatened so it seemed safe to me. There are a few chain restaurants locally but nothing I would eat at.
Location is in a shopping area so it’s ok for shopping but walking round it doesn’t feel the friendliest area though I never felt threatened so it seemed safe to me. There are a few chain restaurants locally but nothing I would eat at.
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Date of stay: November 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Rooms all the same as typical for this type of hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Dec 8, 2020
Thank you for choosing the Calgary Plaza Hotel to accommodate you during you recent visit to Calgary. Great to hear that you enjoyed the hotel and your stay with us. We do appreciate you taking the time to share your comments and for mentioning our enhanced cleaning and COVID protection protocols to keep you, our guests and employees in the safest environment possible. We hope to have the opportunity to welcome you back once again in the near future. Stay safe and healthy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean, managed and friendly, knowledgeable staff.
The best feature is the secure elevators. If you do not stay or have someone who stays there you cannot use the elevators to access the rooms.
Comfy beds and room amenities. Thank you, will come again.
The best feature is the secure elevators. If you do not stay or have someone who stays there you cannot use the elevators to access the rooms.
Comfy beds and room amenities. Thank you, will come again.
Read more
Review collected in partnership with Best Western
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Mar 4, 2024
Thank you for choosing the Calgary Plaza to accommodate you while visiting Calgary. We appreciate you taking the time to share such positive comments and we look forward to seeing you again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I just stayed one night at this hotel, and one of the reason we decided to stay here was it said on their website that they take all the precautions for the Covid19 pandemic. We were very impressed as we seen them sanitising everything so we felt pretty safe staying here. The other reason we stayed here is they had a restaurant right in the hotel, so we didn't have to try and go out to find one. The food at the restaurant was very good, and we were very impressed with the fact that the food came out hot! The waitress,(sorry I can't remember her name) was very attentive to our needs. Good job to everyone at this hotel in making it a very clean and safe environment.
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Date of stay: November 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannie Godfrey, Marketing at Best Western Premier Calgary Plaza Hotel & Conference Centre
Responded Dec 22, 2021
Thank you for choosing the Best Western Premier Calgary Plaza Hotel to accommodate you during your recent visit to Calgary. It is terrific to hear that you enjoyed your stay with us and found the hotel provided a safe and clean environment. We appreciate you taking the time to share your comments and have also shared them with our team. We hope to have the opportunity to welcome you back in the near future, in the meantime we wish you a very Happy Christmas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Cathy, The shower in my room was inside part of a bathtub/shower system, not a walk-in shower. However,
so much access is provided for wheelchair access, that
I would guess they have rooms for walk in showers, without
needing to elevate the legs.
I would suggest calling their number to ask.
No payment was required at booking but credit card number
was required and a refunded deposit at check in. Most
Canadian hotels accept Canadian Debit cards, but you may
want to ask about this as well. I certainly recommend this
hotel, and felt very safe and well-looked after there.
H.
Hello Emily,
Thank you for your question. We have responded to your email, but it may be in your junk folder.
We do have an airport shuttle free of charge when staying at the hotel. We do run on a schedule, please advise of your flight times and we can make reservations accordingly.
Hello Hilde,
We do not offer shuttle service to the city centre, but the C-Train is within a 10 minute walk from the hotel and offers quick and easy access to the city centre.
Warm Regards,
Jeannie
Thank you for your question and interest in the Coast Plaza Hotel and Conference Centre. The best way to the Calgary Stampede is to take the C Train. Please find the directions below.
-Walk south towards Marlborough LRT station
-Take the south bound train towards 69th Street station (5 stops)
-Exit at City Hall Station (CW City Hall Station West Bound)
-At the same station take the south bound station towards Somerset-Bridlewood
-Exit at Victoria Park-Stampede Station South Bound
Je vous remercie de votre question et de l'intérêt dans le Coast Plaza Hotel and Conference Centre. La meilleure façon de se rendre au Stampede de Calgary est de prendre le C-Train. Veuillez trouver les instructions ci-dessous.
Marcher vers la sud vers la station de LRT Marlborough
Prenez le train à destination du sud vers la station 69th Street (5 arrêts)
Sortez à City Hall Station (CW City Hall Station West bound)
À la même station, prendre la direction sud vers station Somerset-Bridlewood
Sorter à Victoria Park-Stampede Station South Bound
"Don’t come to this hotel, you will have no sleep at all, and bad experience!! You will regret it!!"Read full review
"The only thing I didn’t like about is the pillow 🥲 I guess I just don’t like soft pillows. "Read full review
"expensive during stampede, but all of them are & atleast this one has easy train route and a shuttle to airport"Read full review
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PRICE RANGE
C$128 - C$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coast plaza hotel and conference centre, coast plaza calgary
LOCATION
CanadaAlbertaCalgaryNortheast Calgary
NUMBER OF ROOMS
248
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBest Western Premier Calgary Plaza Hotel & Conference Centre - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about Best Western Premier Calgary Plaza Hotel & Conference Centre
Which popular attractions are close to Best Western Premier Calgary Plaza Hotel & Conference Centre?
Nearby attractions include Pacific Place Mall (0.4 km), The Bingo Barn (0.4 km), and Tactical Laser Tag Classified YYC (0.2 km).
What are some of the property amenities at Best Western Premier Calgary Plaza Hotel & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Premier Calgary Plaza Hotel & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Premier Calgary Plaza Hotel & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Premier Calgary Plaza Hotel & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Premier Calgary Plaza Hotel & Conference Centre?
Conveniently located restaurants include Pho Xuan, Barrington's Lounge, and Samurai Ramen & Sushi.
Are there opportunities to exercise at Best Western Premier Calgary Plaza Hotel & Conference Centre?
Yes, guests have access to an indoor pool during their stay.
Does Best Western Premier Calgary Plaza Hotel & Conference Centre have airport transportation?
Yes, Best Western Premier Calgary Plaza Hotel & Conference Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Premier Calgary Plaza Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Premier Calgary Plaza Hotel & Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Premier Calgary Plaza Hotel & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.