Exactly what you expect from econo lodge. Good location. Coffee and whatever the other splashed brown substance on the unwashed walls and the underwhelming breakfast is what scores this a 2 star, but a 3 star is max potential of this establishment
Clean. Quiet. Staff are very friendly and helpful. Shower is small. Wifi could be better. I am tired of the less housekeeping service unless I ask for it. I’m in a hotel I want service. Elevator did break down on check out day. Would have been nice to have help. But housekeeping staff were going to have a hard time. Overall a comfortable stay
Stayed here a week in October. Front desk was welcoming & very helpful. Housekeeping is friendly. Overall clean & quiet. Steps away from C train & a few eateries. A Customer Service Assistant called Mark is especially friendly & helped me move from one room to the other, & helped me tune for TV channels. He is always smiling & friendly. Would definitely stay here again next time.
We have an electric car and so when we travel if possible we try stay in hotels that have an electric vehicle charger on site. I always call the hotel directly to confirm as the websites are not always accurate. We called this hotel directly before booking onine and were advised by the woman on the phone (who had to put us on hold while she checked), that there was a car charger in the covered parking area. Great - the only warning was it was first come first served (which is how most are). When we arrived we asked where the vehicle charger was located and due to language issues the front desk person thought we were talking about a car cell phone charger... but another person came over and told us no EV charger on site. That was the whole reason for booking at this hotel and on a long weekend most places nearby were sold out. So we had to change our schedule to go and find a car charger instead of being able to do this at the hotel as planned. We would not have booked had we been given accurate information. And to pour salt in the wound, after we checked in the same person at the front desk who thought we wanted a cell phone charger called to ask if we were satisfied with the room, and I said room was fine but unhappy about no EV charger, he got confused and put us on hold and left us on hold... I eventually just hung up. Poor service. Hotel was clean. Our room was large but very spartan in furnishings and dated except new flooring. Bed was OK and no issue with noise. Shower head was long past its prime so not a great shower. Door into the room was backwards and swung to the open room and not to the wall but it had a door arm on it so you could not open all the way. Thiis made it hard to get luggage into the room as there was a table that limited access. Never tried the included breakfast. Why don't hotels offer the breakfast right until check out time? Why do they cut if off so early? I feel ripped off.…
Awful place smoked in rooms refused refund . The room offered was filthy and heavily smoked in . Got told too bad we can’t help you but still took our money. Dreadful place. I understand that the hotel can’t control people smoking in a room but this should be identified when cleaned , but linen stained so cleaning standards clearly not up to par.
The worst experience when arriving at this place to check in. As much as I am appreciative of the final resolution, I was still disappointed. No apology from the guest services manager for the rude manner of which was shown from behind the front desk from the front desk agent. I have not seen that behavior from anyone behind a front desk ever, and by keeping them on is the worst decision that could be made. good luck if you do have to deal with this one person, it has put both properties now on my never to stay there again list.
Been a few times, keep coming back. Located in a a cluster of hotels, there's not much within walking distance except a McDonalds, but close to main roads. I arrived Victoria day weekend, so parking (and hotel) were quite full - but I always found a spot. Desk staff were fine, polite and efficient. Breakfast was OK - fair selection of food, could do with some cheese and some more fruit, though. Has a decent sized swimming pool, looks quite clean, and a washer/drier. Small gym as well. Ended up in the adjoining (older) building, not in the main tower. These rooms look older, also - no lift, have to use the stairs only. Window faces onto the open corridor. Room was fine, fairly spacious, storage room OK. Had a big fridge, a sink, a microwave, an oven..... Bathroom fine. Had a small table and two chairs - as usual, chairs too low for table.... TV had a fair selection of channels but was analogue. Wifi was a problem - signal was strong enough for phone but my laptop had a real problem getting connected and staying so. a/c heating worked fine.…
For under $100 a night, there isn't much to complain about. The check in was a little slower, but because the lady in front of us kept trying to get a discount off her rate. The room is nothing special, but it was clean and got the job done. We ended up with a little kitchenette with 2 hot burners. The bed was comfortable, and there were more than enough pillows. The bathrooms was clean, and the water pressure was good. The pool was very quiet, and we had the whole thing to ourselves eat time. I very much appreciated that it was open at 7 am, as out kid always wakes early. Breakfast got the job done, but would have been nice to have a hot protein available. There was a pancake machine, cereals, toast and muffins, and overdone hard boiled eggs. I would stay here again when passing through Calgary.…
We arrived to the hotel in the evening (21-Oct) the guy at the reception was very unpleasant, rude to everybody, including his own colleagues. It took him very long to check us in, I paid the room in advance, but he asked for my credit card for a ‘security deposit’. Then he said all is good and we went into our room. The room was on the 5th floor, the elevator was out of order. We put the Do not disturb sign on the door and went to sleep. At 11pm the arrogant little prick from the reception was knocking on our door, waking us up, telling us that earlier the system was down and I need to go down and give my credit card again, because he couldn’t take the deposit.. in the middle of the night, waking us up, go down from the 5th floor, no elevator.. we told him that we should just do this in the morning (we were staying 2 nights), but he insisted that we have to do it right now. His behavior was way out of line, obviously he does not understand that the purpose of his job is to make customers happy and satisfied, so they will want to go back and recommend the place. With his behavior he achieves the exact opposite. This guy should not be allowed to do any kind of job that requires interaction with people. Otherwise the room was ok and the rest of the staff were nice, but I still have to give a bad review, because of the receptionist..…
Located in a cluster of hotels near the university, conveniently near a main road. There is a McDonalds 100 yards away. Rooms are big and spacious, look newly renovated (no carpet – tile floor). Double bed, decent sized desk, chair (which was FAR too low for the desk – why do hotels keep buying these low office chairs….), coffee table, sofa, drawers, Large flat screen TV, hanging space. A little niche houses a minifridge, a microwave and a mini coffee maker. Could do with some more storage space. Lighting was bad (white lights) but two large windows mean the room was brightly lit during the day. Bathroom was spacious. TV had a limited selection of analogue channels. Wifi was poor. Connection kept cutting out or stopping, which is a huge minus. Breakfast room was closed (Covid) which was not good – front desk gave out breakfast bags in the morning – a juice pack, a muffin, an apple and two hard boiled eggs. Not great. Thankfully, the laundromat, the gym and the pool were open (with big signs saying access was conditional to showing the front desk vaccination/test status). Gym was small, three machines only (treadmill, stepper and another).…
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