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Sheraton Suites Calgary Eau Claire 255 Barclay Parade SW, Calgary, Alberta T2P 5C2 Canada
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US$193
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Free cancellation until 23-02-18
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US$193
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Free cancellation until 23-02-18
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US$164
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Traveller (396)
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Panoramas (12)
Room & Suite (270)
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About

#9 of 116 hotels in Calgary
Location
Cleanliness
Service
Value
Travellers' Choice
A relaxing getaway awaits you at Sheraton Suites Calgary Eau Claire. Located downtown, our sophisticated hotel is just a short walk away from various attractions. Host a conference at the nearby Calgary TELUS Convention Centre and discover Calgary Tower for the enchanting sights of the city, foothills, and Rocky Mountains. Afterward, retreat to our all-suite hotel accommodations, where floor-to-ceiling windows provide excellent views of Bow River and Prince's Island Park. Juggle work and play quickly, thanks to in-room ergonomic workstations and flat-screen TVs. Look no further than our 24-hour room service for late-night cravings while in Eau Claire. Experience diverse dishes at Flower & Wolf Calgary and feel transported with authentic Celtic fare at our Irish pub. Our hotel is ready to meet your event needs with our Conference Services Managers, customized catering options, and ample, well-lit space. Find the perfect home base for your downtown journey at Sheraton Suites Calgary Eau Claire.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Paid internet
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Centrally Located
Languages Spoken
English, Chinese
Hotel links
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1233Reviews14Q+A100Room tips
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Craig C wrote a review Jan. 2023
Edmonton, Alberta59 contributions29 helpful votes
Great Location Right down by the River, nice walking around Princess Park Great Staff Everyone was so friendly and helpful Great Food Restaurant had options for Celiac which we required. Perfect for Families WaterSlide and Pool were a nice bonus, Pool was warm so that’s always nice, Hot Tub was Nice and Hot. Only issue was showers were ice cold, but did inform staff to look into.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Traue, Other at Sheraton Suites Calgary Eau Claire
Responded 3 weeks ago
Dear Guest, On behalf of the entire hotel team, we would like to thank you for your recent stay with us and also for taking the time to share your most memorable experiences with us at the Sheraton Suites Calgary Eau Claire. We are delighted to learn that you had a pleasant stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your heartfelt compliments about our colleagues and the hotel overall. I will be sure to pass along your kind words. Once again, we appreciate you taking the time to share your feedback and we look forward to welcoming you back. Sincerely! Sandra Traue Executive Administrative Assistant Sheraton Suites Calgary Eau Claire
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhoda T wrote a review Jul. 2022
7 contributions2 helpful votes
Hotel's Favourite
We had the most amazing stay in late July. We booked a stay as our first stay before our birthday trip to Banff to explore Calgary. We used points the redeem for a night. Upon some email exchanges prior to the stay, I was given the option to pay to upgrade to club level which offers lounge access with breakfast and evening refreshments. Pam Doulson and Ava at the front desk are very sweet and kind. After learning it is for a birthday celebration, they kindly sent up a surprise birthday treat along with a nice upgrade to a 2 bedroom suite which is perfect for our party with 3 adults and 1 kid. The room is spotless and roomy with 2 washrooms and 3 tvs. Instead of exploring the city, we ended up just enjoying the hotel and spending time at the pool with the most amazing water slide according to the kids! The quality of the breakfast is fantastic and the club has a beautiful patio for pictures and relaxation. In conclusion, it is the best stay we had in recent years. So good that we are coming back again before leaving Calgary. Thank you Pam and Ava for making the stay so special and enjoyable for our 3 generations. We have stayed in higher end hotel like Shangrila/Fairmont in recent years but I would say I got the most responsive and friendly service here. I’d rather stay here than there. P.S. - the only think you should watch out for (if u have kids) is the glass door… my son was so excited that he ran into the glass and had a bump on his forehead…. I guess it shows how spotlessly clean the hotel is! 🤣
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Schilack605 wrote a review Nov. 2022
Bedzin, Poland354 contributions120 helpful votes
Nice hotel in very good place - close to offices area but as well close to great place for a walk. Very friendly staff. Room clean and very comfortable. Restaurant in the hotel - very tasty and with great staff. Breakfast very good but paid separately. My choice for trips to Calgary.
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Breakfast paid separately
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Traue, Other at Sheraton Suites Calgary Eau Claire
Responded Nov. 3, 2022
Dear Guest Schilack605, On behalf of the entire hotel team, I would like to thank you for your recent stay with us and also for taking the time to complete our guest satisfaction survey. We are delighted to learn that you had a pleasant stay with us. We would also like to thank you for providing a positive review of our hotel staff and our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel W wrote a review Nov. 2022
Halifax, Canada35 contributions6 helpful votes
Great place to stay. I stayed for 3 nights during the week. The valet team were nice, professional and prompt. The front desk staff were great as well. Allan and Allyson are top notch (chef's kiss, as the kids say). The breakfast options for club level rooms were pretty good, I felt the value was there. The club lounge also has a nice rooftop patio that is perfect for working from. The staff make this hotel. I felt their attentiveness was on par with higher level hotels. The room was nice, well appointed and coming from the east, I appreciated the humidifier already in the room!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Traue, Other at Sheraton Suites Calgary Eau Claire
Responded Nov. 3, 2022
Dear Guest, On behalf of the entire hotel team, we would like to thank you for your recent stay with us and also for taking the time to share your most memorable experiences with us at the Sheraton Suites Calgary Eau Claire. We are delighted to learn that you had a pleasant stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for your heartfelt compliments about our colleagues and the hotel overall. I will be sure to pass along your kind words. Once again, we appreciate you taking the time to share your feedback and we look forward to welcoming you back. Sincerely!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Candaceun wrote a review Aug. 2022
Sherwood Park, Canada171 contributions118 helpful votes
Wasn't really impressed with the lady at check-in; not very friendly, handed me key cards, that was it, no information regarding parking, location of elevators, amenities, etc. I felt like I was interrupting her. The man that checked us out was great, valet was excellent ($44/day). The 1-bedroom suite had everything you needed; very comfortable bed, nice view, but somewhat small. The pool & hot tub were clean & enjoyable. Location was perfect. I would recommend staying here.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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fromtoronto wrote a review Jul. 2022
Toronto, Canada9 contributions1 helpful vote
We stayed at the Sheraton mid week during the Stampede. Reception and staff were fast and friendly. They gave my kids bags of mini donuts that they loved. Room was as-expected. Beds were somewhat soft but very comfortable. The pool was perfect size for kids: a bug slide and no deep end. Lots of dining options within walking distance. Also a 10 minute walk to the island and the drop-off location for Lazy Day Raft rentals (which was also great!). I would definitely stay here with my family again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brittoffthebeaten wrote a review Jul. 2022
Chicago, Illinois15 contributions1 helpful vote
+1
Such a great option to stay here before and after our Banff trip. A very clean hotel and from the moment we walked in, we were welcomed with smiles. Our group would like to give a special thank you to the bellman (and apologies for not catching his name! We’re kicking ourselves.) we think it’s Ryan. He works 3-11:) But he was great! And gave us so many recommendations for our spontaneous Banff trip. We returned the day before flying back to America and coming in, he was there to welcome us back and ask how our trip was. The rooms were clean, spacious and comfy and the front desk staff was accommodating in switching us to a double at check in.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tara M wrote a review Jun. 2022
Halifax, Canada223 contributions86 helpful votes
This hotel is near everything downtown but just off the main roads so that there's some quiet to it as well. The shower had excellent pressure. The housekeeping service was attentive and reliable. The rooms were super clean. The front desk was efficient on check in. Great experience. Loved the pool although it is shallow.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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edyTBD wrote a review Jun. 2022
malaysia218 contributions165 helpful votes
Stayed here for 10 days, it was good experience, and everything went as expected. No staff would even bother you unless you are asking something from them, they would greet you with a smile from afar. The only interaction I have was during check in, check out and alternative house cleaning only.   That’s aside, what traumatized me is the billing experience with them. The booking was made under corporate credit card by my company’s provider. Many of my colleagues prefer here due to its location. But somehow, this happen to me, where the hotel charged the bill into my personal (overseas) credit card, the reason been they couldn’t get hold of my company’s provider for payment. So, they come after me for it without any notification, despite that they said my personal credit card was merely for authorization and other hotel services not included in the corporate booking.   Here is the nightmare, when realizing this and upon communication by my provider with the hotel, the hotel charges the correct payment mode and refunded the money to me. But due to overseas credit card and foreign currency exchange rate, there is deficit of USD30 that I need to top up.   Fine, it might be small amount to the hotel, but still, it is money. So, my provider is helping to seek further refund from the hotel. The funny thing, the hotel refunded again FULL AMOUNT of my stay to me, then charged my personal credit card the same amount again. So in out in out, there is deficit of approximately USD120 that I need to pay myself. For the hotel, the amount is still the same in Canadian dollar, nothing lost at their end of course right.   This is still unresolved, and I hope my experience can serve as a warning or alert to others.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tia Wilson, Guest Services / Front Office at Sheraton Suites Calgary Eau Claire
Responded Jun. 15, 2022
Hello EdyTBD, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. The experience you that have described is not to our standard and I apologize for the inconvenience that you have experienced since departing. I would love to look into this for you and have it resolved as soon as possible. Please feel free to contact the hotel directly and speak to a manager on duty so that this can be rectified for you. I look forward to hearing from you. Kind Regards, Tia Wilson Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mic_sam wrote a review Jun. 2022
Vancouver38 contributions92 helpful votes
Stayed in a 1 Bedroom Corner suite for 5 nights. The hotel is super clean. The Pool is perfect for the kids with decent slide - heads up, it is super fast for adults. Spotless clean. Check in for Marriott Gold was awesome and Ava helped us promptly with an early and late check out. Special thanks to the Valet crew. Very nice helpful folks. We had room service twice and it was horrible both times. I dont understand why as the restaurant is actually delightful. Joeys across the street is great. Avoid the Local Eatery. The trail to the Island was perfect for the kids and the location is within 10-15 mins of all major attractions in Calgary. On site parking is a rip off, but still highly recommend the hotel.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$185 - US$262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton suites calgary eau claire hotel calgary, sheraton calgary, sheraton hotel calgary eau claire, calgary sheraton
LOCATION
CanadaAlbertaCalgary
NUMBER OF ROOMS
323
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Sheraton Suites Calgary Eau Claire - UPDATED 2023 Prices, Reviews & Photos (Alberta) - Hotel - Tripadvisor

Frequently Asked Questions about Sheraton Suites Calgary Eau Claire
Which popular attractions are close to Sheraton Suites Calgary Eau Claire?
Nearby attractions include Calgary Pathway System (0.4 km), Prince's Island Park (0.1 km), and Knox United Church (0.5 km).
What are some of the property amenities at Sheraton Suites Calgary Eau Claire?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Suites Calgary Eau Claire?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Suites Calgary Eau Claire?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Suites Calgary Eau Claire?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Suites Calgary Eau Claire?
Conveniently located restaurants include Minas Brazilian Steakhouse, Caesar's Steak House & Lounge, and The Keg Steakhouse + Bar - 4th Ave.
Are there opportunities to exercise at Sheraton Suites Calgary Eau Claire?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Sheraton Suites Calgary Eau Claire located near the city centre?
Yes, it is 0.2 km away from the centre of Calgary.
Are any cleaning services offered at Sheraton Suites Calgary Eau Claire?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Suites Calgary Eau Claire?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Suites Calgary Eau Claire offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.