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Kensington Riverside Inn

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#24 of 109 Hotels in Calgary
Certificate of Excellence
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325 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Regina
Reviewed 25 September 2016

Second time staying at Kensington. Great service they go the extra mile. Very lovely quaint boutique hotel. Reasonable parking rates in secured under ground parking garage. Free water in the room is a bonus!

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Helpful?
Thank Shannon Lea P
Calgary
Reviewed 25 September 2016

Bedroom: Forced air that runs all the time, bed is too soft, no room amenities - not even a coffe machine, room too small with an awful view. Restaurant is small and uncomfortable, but food is nice, but over priced. Rude staff.

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Helpful?
Thank Paul C
Hilary L, Manager at Kensington Riverside Inn, responded to this review

Good afternoon Paul C. Firstly, I would like to apologize for any deficiency in service by our staff. Our team goes to great efforts to accommodate all guests, and aims to provide the most personal level of service. If you could contact me directly with more details regarding what you experienced I will follow up with the parties involved. I...

Seoul, South Korea
Reviewed 21 September 2016

I booked the river view suite back in July and stayed here for one night around mid September. I faced the following issues during my stay: 1) Absolutely no river view you can just see the congested road; 2) Requested for a upper floor room mentioning I was sensitive to noise months in advance and receive absolute no feedback on...

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Helpful?
Thank Coolcow11
Hilary L, Manager at Kensington Riverside Inn, responded to this review

Good morning Sir. I would firstly like to extend my sincerest apologies for any concerns you may have experienced during your stay. We pride ourselves in great service and quality, and it seems we did not meet these expectations for your visit. I really wish we could have better addressed these concerns prior to your arrival and throughout your stay....

Tampa
Reviewed 20 September 2016

We found this hotel on trip advisor and were attracted to the Relaise & Chateau designation. Unfortunately, we arrived late and left early, but parking was easy in their private garage and we were met personally by a staff member who escorted us directly to our room. The room was very nice and the bed very comfortable. Wish we could...

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Helpful?
Thank Paul W
Edmonton
Reviewed 19 September 2016

Overall the hotel is extremelly stylish. The rooms are super comfortable, very clean, and customer service is beyond great. We had breakfast there on both days, and the food was delicious. I wish I could there every trip I make to Calgary.

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Helpful?
Thank lumI8437QY
Scottsdale
Reviewed 19 September 2016

Love this Inn. Classy upscale property with 5* service. They have nailed being very thorough without overdoing it or feeling fake. Elegant, modern, clean. Everything I look for. Also an amazing location which is great too. Loved the ease of the underground parking, although until I saw my bill was not aware that there was a charge for that. The...

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Helpful?
Thank Kimberly H
Hilary L, Manager at Kensington Riverside Inn, responded to this review

Good afternoon Kimberly. Thank you for your positive feedback and pointing out some areas for improvement. I apologize for the miscommunication regarding the parking charge as we should have clarified this upon your arrival. We charge $15 per night for underground parking which is competitive to the parking rates within the area. As for space for hanging clothes, all of...

Edmonton
Reviewed 14 September 2016

Both the location and the size are prime choices to stay - a bit away from the very core of the city, which I find beneficial. The level of service, cleanliness, professionalism in running a small 'City Inn" are the strongest points. Another very important value is an excellent on-site restaurant with full service. While being a small facility, it's...

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Thank Chris F
Toronto
Reviewed 14 September 2016

I stayed one night at the Kensington RIverside while on business in Calgary basically by accident - the main hotels were all booked up with a convention. I was blown away. I had a great and very comfortable room (with its own patio). The staff were fantastic. I love the veranda area at the front of the hotel facing the...

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Thank Npc1234
Brooklyn
Reviewed 13 September 2016

Lovely space with large nicely appointed rooms in a very nice space. Lots of thoughtful touches, like a thermos of coffee each morning with the daily paper, and a turndown service that includes the next days weather and a quote to meditate on. The staff is friendly and attentive and the space is very modern. The rooms are very large...

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Helpful?
Thank I251ARjessicam
Calgary, Canada
Reviewed 12 September 2016

The Inn managed our son's wedding dinner and accommodated overnight guests. They were so professional yet very friendly. The food was a delicious 5 course meal which everyone enjoyed. They are able to accommodate a vegan and 12 month old without a fuss.

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Helpful?
Thank Wendy M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chef's Table at Kensington Riverside Inn
Chef's Table at Kensington Riverside Inn
Cuisines: Canadian, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Kensington Riverside Inn is Calgary's premier luxury boutique Inn located steps from Downtown Calgary along the banks of the picturesque Bow River in Kensington Village. This 19-room boutique inn features upscale accommodations for the discerning traveler, as well as the renowned Chef's Table restaurant. Your "Inn" experience will include evening turndown service, morning coffee/tea tray with newspaper, as well as complimentary high-speed wireless internet and bottled water in the guest room. When booking with the Inn directly, guests will receive a $20 per person food and beverage credit at the Chefs Table. ... more   less 

Additional Information about Kensington Riverside Inn

Address: 1126 Memorial Dr NW, Calgary, Alberta T2N 3E3, Canada
Region: Canada > Alberta > Calgary > Northwest Calgary
Price Range: $233 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kensington Riverside Inn 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Kensington Riverside Hotel Calgary
Kensington Riverside Inn Calgary, Alberta
Hotel Style:
#4 Business Hotel in Calgary
#5 Romantic Hotel in Calgary
#7 Luxury Hotel in Calgary
#31 Family Hotel in Calgary
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Questions & Answers

Here's what travellers have asked, with answers from Kensington Riverside Inn staff and other travellers.
1 question
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Aberdeen, United Kingdom
8 months ago

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Questions? Get answers from Kensington Riverside Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ist floor corner room at rear is quiet & offered a small "shared" patio, but faces unappealing alley”
 of 5 bubbles curiositas_jojo, 28 Nov 2016 | Read review
“You can make requests when you book. You can ask for things like a fireplace in your room or a balcony.”
 of 5 bubbles kelilahh, 24 Oct 2016 | Read review
“Room that face the river are noise so choose other sides”
  • View from river view suite
  • Patio chair and table covered in spider web
  • View from my riverview suite
 of 5 bubbles Coolcow11, 21 Sep 2016 | Read review
“The Inn is on a busy main road by the river, so ask for a rear room.”
 of 5 bubbles 40Kiwiclaire, 3 Sep 2016 | Read review
“Ask for a room with a patio on the ground floor or a true balcony at the front. Request not to be on the alley side of the inn.”
  • view from room 206 balcony
 of 5 bubbles Tomkat_London, 28 Aug 2016 | Read review
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