Divya Sutra Plaza and Conference Centre Calgary Airport
3515 26 St NE, Calgary, Alberta T1Y 7E3 Canada
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Avg. C$97 /night, 3/15 - 3/16
C$98
per night
C$74
per night
C$50
per night
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About
#7 of 109 hotels in Calgary
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Calgary, 8 km from Calgary Zoo Botanical Garden & Prehistoric Park, Divya Sutra Plaza and Conference Calgary Airport provides accommodation with a restaurant, free private parking and a bar. The property is around 9 km from Calgary Tower, 9 km from Calgary Telus Convention Centre and 10 km from Kensington. The air-conditioned rooms provide a city view and come with a wardrobe and free Wifi and parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Snack bar
Vending machine
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Budget
Languages Spoken
English, French, Arabic, Filipino and 2 more
Location
3515 26 St NE, Calgary, Alberta T1Y 7E3 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Calgary Intl Airport
4.2 km•
See all flights
Rental Cars
73 Restaurants
within 1 kilometer
Reviews
4.0
2,069 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Divya Sutra Plaza and Conference Centre Calgary Airport is often celebrated for its convenient location near the airport and local attractions, making it a favorite among travelers. Guests frequently laud the cleanliness and comfort of the spacious rooms, though some have mentioned issues with noise and dated decor.
The hotel's amenities, including pools and gyms, are generally well-received, although there are occasional comments about maintenance and service. Despite these minor concerns, the hotel is consistently regarded as a good value for its affordable rates.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Mixed
Service
Professional
Amenities
Satisfactory
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Detailed Reviews
In general, speaking the stay was okay, but a few things to share with you.
1) the front desk agents need more training in customer service, the lady who checked us in was very rude to me on every interaction her name in Loveleen Kaur, the worst attitude I asked her why she gave the internet code for one night only if I’m staying 3 nights? she said "tomorrow I will give you another code, very inconvenient by the way, the following morning I asked another agent the chance to have the Wi-Fi code for the hole stay, she gave me a 7 days code, was that hard?? also I asked this girl to change the orange juice to a bottle of water, she did it "sure, no problem!", but when the same situation happened with Loveleen, she said NO "if you want a bottle of water the cost is 3 dollars, I said well you know yesterday your colleague changed for me at no cost, she replied "well that is not how this works", so she just gave me one bottle, "ok whatever", then my keys were deactivated so I came back to the desk asking to reprogram my keys but she (Loveleen) roll her eyes (wth), I’m the customer!!
2) the room was okay, not wow (the sofa had some rips), which I reported to the front desk.
3) My wife found some dog pee behind the toilet, which means that the cleaning of the room is quite doubtful.
4) The shower is good!
5) The gardens (entrance - parking) need a better shape, they are very neglected.
For me, the cost-benefit of the value for your money is not worth it, paying so much money to receive bad service from a single employee and the work of the rest of the team is affected, as well as the image of this property.
I would like to be contacted by the management.
Thks!
1) the front desk agents need more training in customer service, the lady who checked us in was very rude to me on every interaction her name in Loveleen Kaur, the worst attitude I asked her why she gave the internet code for one night only if I’m staying 3 nights? she said "tomorrow I will give you another code, very inconvenient by the way, the following morning I asked another agent the chance to have the Wi-Fi code for the hole stay, she gave me a 7 days code, was that hard?? also I asked this girl to change the orange juice to a bottle of water, she did it "sure, no problem!", but when the same situation happened with Loveleen, she said NO "if you want a bottle of water the cost is 3 dollars, I said well you know yesterday your colleague changed for me at no cost, she replied "well that is not how this works", so she just gave me one bottle, "ok whatever", then my keys were deactivated so I came back to the desk asking to reprogram my keys but she (Loveleen) roll her eyes (wth), I’m the customer!!
2) the room was okay, not wow (the sofa had some rips), which I reported to the front desk.
3) My wife found some dog pee behind the toilet, which means that the cleaning of the room is quite doubtful.
4) The shower is good!
5) The gardens (entrance - parking) need a better shape, they are very neglected.
For me, the cost-benefit of the value for your money is not worth it, paying so much money to receive bad service from a single employee and the work of the rest of the team is affected, as well as the image of this property.
I would like to be contacted by the management.
Thks!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â They don't provide extra blanket, so don't ask for it or bring your own
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Navjot Dhindsa, General Manager at Divya Sutra Plaza and Conference Centre Calgary Airport
Responded Oct 8, 2023
We apologize for the inconvenience caused to you during your stay. We always strive for guest satisfaction and go beyond to meet the expectations. We will take corrective actions to resolve the issues that you have mentioned.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well, here's the thing...you can often get this place for appreciably less than other hotels in Calgary and in this area. There is a reason for that. If you are realistic with your expectations, they may get met. I say may because even for a discount hotel, hair in the shower that is not mine, is not cool.
So the price is right (just under $100 C) the pillows and bed were fairly comfy. Check in was easy and cordial. The hotel parking lot was very full on a Sunday and this place meets the needs of their market. The bathroom had all the amenities one would require as well as mouthwash which was a nice little extra. The room had a fridge and a microwave. So there are some positives and it is better than some places I have stayed.
The negatives, furniture is dated and has a lot of wear and tear. A number of channels on the TV were fuzzy for whatever reason. There were more than a few hairs in the shower that were not mine. The drain backed up and I was ankle deep in water during my shower. Otherwise this place was adequate for me. It might not be adequate for a honeymooning couple!
The price for Calgary is right so again, book with reasonable expectation.
So the price is right (just under $100 C) the pillows and bed were fairly comfy. Check in was easy and cordial. The hotel parking lot was very full on a Sunday and this place meets the needs of their market. The bathroom had all the amenities one would require as well as mouthwash which was a nice little extra. The room had a fridge and a microwave. So there are some positives and it is better than some places I have stayed.
The negatives, furniture is dated and has a lot of wear and tear. A number of channels on the TV were fuzzy for whatever reason. There were more than a few hairs in the shower that were not mine. The drain backed up and I was ankle deep in water during my shower. Otherwise this place was adequate for me. It might not be adequate for a honeymooning couple!
The price for Calgary is right so again, book with reasonable expectation.
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip:Â They do have an airport shuttle that needs to be booked in advance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Navjot Dhindsa, General Manager at Divya Sutra Plaza and Conference Centre Calgary Airport
Responded Jul 29, 2023
Dear darreng569, We are pleased to hear the feedback from you! We are glad that you were satisfied with our Check in and in-room faciliteies. However, we apologize for the other inconvenience . We always strive for guest satisfaction and go beyond to meet the expectations. We will take corrective actions to resolve the issues that you have mentioned. looking forward for your next stay with us! Sincerely, The Riviera Team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
+1
Garima & Loveleen even on my third visit at the Riviera Plaza & Conference Center Hotel, are absolutely wonderful customer service oriented individuals. Within a blink of an eye, I was checked in, and in a warm soft comfy room with amenities such as pool, restaurant, and self serve beer cooler.
The surrounding area has almost an infinite array of Food & Beverage options and some of my top faves include Basil (Pho), A&W, KFC, Taco Bell, Paul's Pizza, Buffalo Wild Wings (delivery), Quesada, Petra Shawarma, and Smashburger to name a few!
If you're in an adventurous mood Sunridge Mall is close by and neighbouring that is my favorite book store and also a movie theatre where I watched Avatar 2. There are two massage parlours by 5 minutes walk one is called Tiger Massage and the prices are about $80/hour for a massage session.
Within the hotel, the showers have excellent pressure and ample space for bath tub, the $15 dollar breakfast is sufficient however overpriced in my opinion (still delicious get it everytime I can), the fitness center is tantamount to a triathlete like myself and the pool offers a great space for recovery and relaxation with hot tub and sauna.
The hotel itself is perfect value and I hope their pricing structure doesn't change much! I live in Calgary but frequent this joint often on my staycation nights.
The surrounding area has almost an infinite array of Food & Beverage options and some of my top faves include Basil (Pho), A&W, KFC, Taco Bell, Paul's Pizza, Buffalo Wild Wings (delivery), Quesada, Petra Shawarma, and Smashburger to name a few!
If you're in an adventurous mood Sunridge Mall is close by and neighbouring that is my favorite book store and also a movie theatre where I watched Avatar 2. There are two massage parlours by 5 minutes walk one is called Tiger Massage and the prices are about $80/hour for a massage session.
Within the hotel, the showers have excellent pressure and ample space for bath tub, the $15 dollar breakfast is sufficient however overpriced in my opinion (still delicious get it everytime I can), the fitness center is tantamount to a triathlete like myself and the pool offers a great space for recovery and relaxation with hot tub and sauna.
The hotel itself is perfect value and I hope their pricing structure doesn't change much! I live in Calgary but frequent this joint often on my staycation nights.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Riviera Hotel , Guest Services / Front Office at Divya Sutra Plaza and Conference Centre Calgary Airport
Responded Jan 30, 2023
Dear 458imranh, Thank you for your positive feedback! We are delighted to hear that you had a comfortable stay with us. I will definitely pass on this comment to the staff and I am sure that they will be thrilled to see a positive feedback from our valued guest. We look forward to serving you again in the future. Sincerely, The Riviera Team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent one night at Riviera Divya Sutra Plaza while traveling. The primary reason we selected this hotel is because both Trip Advisor and Expedia seemed to be pushing the room and it was by far the cheapest option with good ratings. Check in was quick but they have one weird request that all guests staying in the room must provide government issued ID. The room is clean and comfortable for one night. The hotel offers nothing special and the breakfast is a bag with a muffin and juice but for the price and a quick stay it is adequate.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SUTRA Riviera Hotel , Guest Services / Front Office at Divya Sutra Plaza and Conference Centre Calgary Airport
Responded Jan 31, 2024
Dear Stan C, Thank you for your positive feedback! We are delighted to hear that you had a comfortable stay with us. I will definitely pass on this comment to the staff and I am sure that they will be thrilled to see a positive feedback from our valued guest. We look forward to serving you again in the future. Sincerely, The Riviera Team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Victor and sham was very professional and attentive, showcases good customer service hence why whenever I’m in Calgary I choose to stay at this location. Keep up the good work! I will definitely recommend this hotel to friends and family whose coming here on business or whatever occasions they coming on.
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Date of stay: September 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â One of the Best place to be in Calgary!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Earlier we noticed that someone was smoking what I know to smell like a synthetic CBD, we know we work in the hospital and we were calling the front desk but they would not answer and just drop the call, I mean how rude can someone be!!!!!! We waited to see if someone would call us back but we ended having a nap while we were waiting but when I woke up i went down the front desk to ask for towels because the one we have, we have to put under the door to block the smell from coming in our room and some of the staff acts like they dont or didnt hear what we were saying but we still have to act properly because we dontwant to stoop down that level! Thats why i’m writing this review so other families wont experience what we have experienced.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Checked in around 9:30PM first room 347 one single bed for 2 people smoke detector hanging from roof, phone not working, called with our cell phone 5 mins before we got an answer, we had to pay $10.00 to upgrade. Moved us to another room 222 no heat they did come and fix it but at 12:30 am we went to turn up the heat and nothing, changed us to yet another room 221.From the time we moved 12:35am we only heard screaming ( vulgar language) in the hallway up till 3ish. Starting at 9am the cleaning personnel had extremely loud conversation over the vacuum in the hallway no consideration for the cliental staying there. overall a deplorable stay never again. We also expressed our concerns to the staff on in the morning he refused to give us his name or the managers name. Upon leaving we seen him crumble up the paper he took the info on and tossed it under the counter. We were informed that some one would contact us we have yet to receive any communication.
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Date of stay: November 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip:Â Avoid this Hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Sales at Divya Sutra Plaza and Conference Centre Calgary Airport
Responded Dec 2, 2021
Dear Guest, We are very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was there 3 nights, the service was very disgusting, they never cleaned the toilest or changed towels even if you request them to do the room service, the answer is " we cannot do due to covid" how is it supposed that you stay in a hotel and you have to wash the toilests, do the bed, sweep and everything unclog the bathtub?
The breakfast was included and it was really poor, if you want a real breakfast you need to buy it.
Some rooms smell really bad to a cigarret and marihuana.
If you try to call front desk from the room you never get answer, air conditioner has a bad odors.
You can see a very poor maintenance everywhere.
Little details make a big difference.
The breakfast was included and it was really poor, if you want a real breakfast you need to buy it.
Some rooms smell really bad to a cigarret and marihuana.
If you try to call front desk from the room you never get answer, air conditioner has a bad odors.
You can see a very poor maintenance everywhere.
Little details make a big difference.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Sales at Divya Sutra Plaza and Conference Centre Calgary Airport
Responded Jul 4, 2021
Dear Guest, Thank you for your stay and appreciate your feedback. Please allow me to offer our apologies for the inconveniences that impacted your stay. Your observations has been taken up by a team for verification and necessary actions. It shall be our endeavor to offer a fantastic experience to all our guests, but regret that this was not the case with your stay. If you would like to get away in near future, I shall personally assist you to ensure that you get a fine stay as I don’t want your last memory of this hotel to be a negative one. Regards, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an incredible stay at this hotel, the staff was very friendly and went above and beyond to make us feel welcomed. It was our first visit in calgary, staying at this hotel made it more memorable and enjoyable. We will absolutely come back to stay here again and recommend to our other friends as well.
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yash & Bhakti are the best hotel concierge I have ever met. Each time we stay stay at this hotel we have been more than happy. The rooms come with a mini fridge a microwave and an extra sink which is convenient for warming up takeout left overs and are always cleaned well. They also feature a gym which is included in the rate. I don’t bother checking in anywhere else and make sure you have a credit card for your booking!
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Sales at Divya Sutra Plaza and Conference Centre Calgary Airport
Responded Nov 3, 2021
Hello Guest, Thanks for your stay and the kind comments about our hotel. We take great pride in providing our guests with the best possible stay experience. It is our privilege to welcome guests like you who are generous in appreciating the good things. We mind your valuable observations and shall endeavor to better it further. Hope to see you back soon. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes there is a Keurig.
Hi Sir / Mam,
Greetings from all of us here at Ramada Plaza Calgary Airport.. Thank you for your time sending us email for your question. Regarding the shuttle service we only provide a ride from the airport going to the hotel & from the hotel going to the airport. There is public transit (by bus & train until midnight) going to downtown for more or less 25 minutes, or by taxi. If you have further question please don't hesitate to email us again. Thank you & have a nice day.
There is an hourly shuttle for this hotel, If you miss it, you have to wait another hour, or take a taxi. Also, when you check out of the hotel, make sure you have booked your return trip to the airport, so they will reserve spots on the shuttle. Otherwise, if you just show up in the lobby, you may not get on it.
Great full breakfast option was around $5.00 posted in the elevator not on the menu.
"Don’t leave anything expensive in cars. Overall safe but some bad crowd seen outside the hotel"Read full review
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PRICE RANGE
C$55 - C$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
greenwood hotel calgary, greenwood inn calgary
FORMERLY KNOWN AS
Riviera Plaza by Wyndham Calgary Airport Hotel & Conf Center
LOCATION
CanadaAlbertaCalgary
NUMBER OF ROOMS
213
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Divya Sutra Plaza and Conference Centre Calgary Airport
Which popular attractions are close to Divya Sutra Plaza and Conference Centre Calgary Airport?
Nearby attractions include Escape Hour (1.0 km), Confined Escape Rooms (0.8 km), and The Locked Room - Calgary Northeast Branch (0.8 km).
What are some of the property amenities at Divya Sutra Plaza and Conference Centre Calgary Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Divya Sutra Plaza and Conference Centre Calgary Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Divya Sutra Plaza and Conference Centre Calgary Airport?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Divya Sutra Plaza and Conference Centre Calgary Airport?
Yes, free parking is available to guests.
What are some restaurants close to Divya Sutra Plaza and Conference Centre Calgary Airport?
Conveniently located restaurants include Cactus Club Cafe Barlow Trail, CattleBaron Steakhouse, and JOEY Barlow.
Are there opportunities to exercise at Divya Sutra Plaza and Conference Centre Calgary Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Divya Sutra Plaza and Conference Centre Calgary Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Divya Sutra Plaza and Conference Centre Calgary Airport offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Divya Sutra Plaza and Conference Centre Calgary Airport?
The staff speaks multiple languages, including English, French, Hindi, Arabic, Filipino, and Nepali.
Are there any historical sites close to Divya Sutra Plaza and Conference Centre Calgary Airport?
Many travellers enjoy visiting The Confluence Historic Site & Parkland (5.5 km), Lougheed House (7.2 km), and 17th Ave Business Improvement Area (7.6 km).