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Holiday Inn Express & Suites Calgary, an IHG Hotel

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Traveller (81)
Room & Suite (52)
Dining (1)

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About

#79 of 111 hotels in Calgary
Location
Cleanliness
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Value
Located in Downtown Calgary close to 17th Avenue & many corporate offices. Guests love our Free Parking and walkable proximity. You'll enjoy an unbeatable location when you stay at the Holiday Inn Express Hotel & Suites - Calgary, just 15 km from the Calgary International Airport (YYC). Holiday Inn Express Hotel & Suites - Calgary is also only one block from C-Train Station Downtown West Kerby Stn. (LRT). Want to be in the center of the action in Calgary, Alberta? Our hotel is just minutes from the Scotia Bank Saddledome, CF The Core Shopping, Holt Renfrew & Calgary Tower. Enjoy Stephen Ave and its many world-class restaurants & attractions. Business travelers also enjoy our close proximity to TELUS Convention Center, Shell Canada, SNC-Lavalin, NEXEN Inc., Husky, ATCO, NOVA Chemicals, Halliburton, the main branch offices for Scotia Bank, RBC and Alberta Treasury Branch, as well as other numerous businesses in downtown Calgary.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Baggage storage
Currency exchange
24-hour front desk
Car park
Wifi
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish, Filipino
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
267Reviews5Q+A46Room tips
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Joyce T wrote a review Mar 2024
Colorado, United States12 contributions5 helpful votes
Visited in Feb 2024. Parking is not secure as garage is not available. Hotel had a fire and they are remodeling so checking lobby breakfast is not set up as good as it could be. Room was average as other holiday inn have updated rooms. Disappointed that hotel website and holiday inn didn't warn me of what was going on.
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Date of stay: February 2024
Value
Location
Trip type: Travelled with family
Room Tip: Garage not available. Parking is not secure.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Calgary, an IHG Hotel
Responded 2 weeks ago
Hi Joyce T, Thank you for staying at the Holiday Inn Express & Suites Calgary and for sharing your experience. We appreciate you doing business with IHG Hotels and Resorts for your travel needs. We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visit with us. I hope to welcome you back! Best regards, Rosh D. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LSWay wrote a review Oct 2022
Ponoka, Canada9 contributions12 helpful votes
Hotel's Favourite
I stayed at the Holiday Inn Hotel for 2 nights while I attended a conference in downtown Calgary. I was very pleased with my stay. I stayed at the Holiday Inn and took the free C-Train to the conference. The room was very clean and comfortable. Complimentary Breakfast was very good and much appreciated to start the day. I also appreciated the complimentary parking which was well lit. I was offered underground parking, but I was pleased with the above ground parking lot. I want to acknowledge the very welcoming and friendly staff at the reception desk, including both the day and evening staff. I will definitely stay again as I thought the stay was excellent value - large room, free parking and free breakfast and excellent price for the stay.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Inspiration717466 wrote a review Feb 2024
54 contributions30 helpful votes
The only reason it wasn't 5/5 was the renovation post fire. It did not hinder our stay, which was both business and family. Given the tragic mess from a careless smoker, no wonder the signs clearly state and enforce the NO Smoking policy. However, down to the facts. Our upgraded room more than met our expectations for both family and business meetings. Comfortable bed, excellent bath, large rooms and excellent city views, especially at night! (Did I mention it was their penthouse?) The breakfast served was varied and one of the best we've had in any other hotels. It was a surprise that the OJ wasn't watered down and the coffee was delicious. The gals at the bkfst were very pleasant, sociable and efficient. The front desk crew; "Ash" at checkin was fantastic, and "Shemeza" was the most personable young person, and despite her small stature, one should not consider disagreeing with her over hotel policy. That she takes seriously and you will lose! 😉 Renos should be completed soon, so don't let that deter you from booking in. The location is a plus. Close to the train, Stev Ave, and The Comedy Club / Billy's Bar is next door. Excellent service, drinks and food.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CJ wrote a review Oct 2023
2 contributions3 helpful votes
Do NOT stay here. Avoid at all costs. The managment at this hotel is absolutely awful. When making my booking it was not made clear that it was non-refundable. I was made aware of this when I called the hotel to remove 1 day from my 3 day booking. They refused despite this change being requesed 3 weeks before my scheduled stay. After many phone calls I was left without any resolution. During my conversations with the owner, which are recorded, he was rude and hung up on me on numerous occasions requiring me to call back relentlesly to try and understand their no refund policy. It is the first time I encoutered a no refund policy when booking a hotel. With the refund for a single night not pausible I called back the following week and asked if they could move my 3 night booking by 1 day as my travel plans had changed. They also refused this request despite it still being 3 nights. After refusing that request, they called me back shortly after and informed me that I was no longer welcome on the property and that they would be keeping my non-refundable $550 payment for my stay. They justified this by telling me that I had called them too many times which they deemed to be harrassment. At the end of the day I am out $550 and they will not allow me to stay in the hotel. Crooks! AVOID AT ALL COSTS!!!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Calgary, an IHG Hotel
Responded Nov 12, 2023
Hi M5095UGcj, Thank you for leaving us feedback and staying at the Holiday Inn Express & Suites Calgary. We appreciate you choosing us and doing business with IHG Hotels and Resorts. A unique and inspiring hotel experience is a trait we strongly possess. I am sorry about what happened during your with us. IHG Hotels and Resorts values your experience with our hotels. I shared your feedback with the hotel management so that necessary actions to be taken to resolve your concerns. I’ve also sent you a private message to obtain additional details about your stay. Until your next stop in the area, we look forward to hosting you again to redeem your confidence in us. I look forward to your response. Sincerely, Rosh D. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tony l wrote a review Sep 2023
Vancouver, Canada3711 contributions2918 helpful votes
Had a relaxing two night stay at the Inn few days ago , Holiday Inn all way my first choice when I travel solo , for their inexpensive room price and location and it is not your elegant or extravaganza resort , but very popular family friendly place , good location close to LRT , very smooth check in ( I am a IHG member for long time ) friendly front staff , room with city view very clean and comfortable bedding , it is a bonus to have a nice Jetted Tub in the room , the bathroom very bright not a hair can find and under half hour drive to the Airport ,good spot to stay in Downtown .
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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scottycamper wrote a review Sep 2023
Edinburgh, United Kingdom42 contributions36 helpful votes
Cancelled my reservation after I checked in online earlier that day. I booked the hotel in August and made a payment with credit card. At the airport I received an email to check in online which I did and was even given a room upgrade! It was only when I was waiting for my second flight connection that I got an email to say that my booking was cancelled as they tried to take payment from my card. So was left with nowhere to go when I finally arrived in Calgary. What the hotel did was try to take payment from my old credit card which was on my IHG profile and not the credit I had used for the hotel booking. We had booked trips and we were being picked up near the hotel, so had to rearrange everything! Anyway managed to get wifi on the flight and book somewhere else and the staff there were very helpful! But far from ideal when you have been travelling all day, especially if you are a lone woman. Maybe try contacting customers with a bit of notice when you realise there is an issue (which was easily resolved if you had used the correct card I gave you to make the booking) before just cancelling the booking at a few hours notice and maybe the inconvience caused to everyone would have been avoided!
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Date of stay: September 2023
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Calgary, an IHG Hotel
Responded Oct 11, 2023
Hi scottycamper, We appreciate you for choosing to stay at the Holiday Inn Express & Suites Calgary. Thank you for sharing your experience. I am sorry to learn what happened. I've shared your feedback with our management team as a reference for the necessary improvements needed. I also sent you a private message to continue the conversation about this. I hope to get another chance to host your next visit to Calgary. We promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Iliana527 wrote a review Sep 2023
4 contributions
We had a great time at this hotel. The staff is very attentive and generous. The breakfast is included with many options to choose from. It is close to the train station which gives you free access to downtown. The rooms are very spacious and clean as well. I would stay here again.
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Date of stay: September 2023
Location
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Room Tip: Get an executive room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RHxpert wrote a review Apr 2023
Edmonton, Canada2026 contributions179 helpful votes
It was basically a sleepover for us as we arrived to Calgary in the evening and left the hotel right after breakfast. Reception staff are friendly and professional; check in was quick. The "Jacuzzi Suite" was clean and spacious and the only drawback was that there is no door between the bedroom and the living room which did not give us enough privacy - which is important when traveling with youngsters. The fact that jacuzzi is located right next to the entrance and is visible from every angle is a bit bizarre too. The breakfast was very basic with just a few choices, but enough to satisfy one's hunger. Coffee was good.
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Date of stay: March 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Calgary, an IHG Hotel
Responded May 10, 2023
Hello, RHxpert Thank you for leaving your opinion. And thank you for choosing our Holiday Inn Express & Suites Calgary. It's crucial for our improvement and allows us to make proper adjustments to offer you and all guests better service in future stays. I talked to our management about your observations. I humbly apologize for the details you described. Our staff will make sure everything is reviewed and improved. We have a vocation in service and will do everything we can to ensure your satisfaction and enjoyment. Our team can't wait to host you again and show you all the improvements and changes based on your valuable feedback. We hope to see you soon! Alejandro G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer B wrote a review Mar 2023
1 contribution2 helpful votes
I booked the Great Western on our first night and the Holiday Inn on our last night in Calgary. I would have changed to the Great Western again...except the Holiday Inn don't allow you to cancel without financial penalties 2 weeks before....2 weeks! What Hotel gives you 2 weeks to change or cancel, nothing less?.....the Holiday Inn! The Hotel is ordinary. In fact it's further walking distance away from restaurants than the Great Western is, so that's a minus already, yet the cost was $60 more the Monday night of March 20th we were booked. The lights in the room are so bad you simply cannot pack first thing in the morning. You can't see because there are only 2 lamps in the room. So I went for breakfast to wait for some day light. My daughter left early for a flight and told me don't get a Bagel they are stale.....so I got the Blueberry muffin and Cinnamon Scroll and they were stale too. They are just reheating yesterday's left overs for breakfast with a few other options. The service was ordinary. Apart from a Manager that took the time to show us maps on his phone service was non existent. I rarely review anything, but if you read this do yourself a favour and book the Best Western around the corner. It's closer to everything, it's cheaper, there's lights in the room, a fresh breakfast and a much better hotel and experience all round.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Maybe ask for a room that has proper lighting!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Calgary, an IHG Hotel
Responded Apr 6, 2023
Hello jenniferbP2, Thank you for choosing IHG Hotels and Resorts as your travel partner! We appreciate you as one of our valued guests.. We aim to be your home away from home, offering ease and comfort. However, I am sorry for what happened during your stay. The team knew about your review, and I'm confident to deliver complete guest satisfaction improvements will be made. Please find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalie B wrote a review Nov 2022
1 contribution
We stayed as a couple at the Holiday Inn Express and it was a great experience! Staff were incredibly friendly and helpful. Sharmiza especially was lovely to converse with. We stayed in the jacuzzi suite which was really clean and well kept. Breakfast the following morning was included and well done. All in all a great experience, the staff made the experience great for us. Would definitely stay again. Thank you!
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Date of stay: November 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$135 - C$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express calgary hotel calgary, holiday inn calgary, calgary holiday inn express
LOCATION
CanadaAlbertaCalgaryDowntown
NUMBER OF ROOMS
57
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites Calgary, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Calgary, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Calgary, an IHG Hotel?
Nearby attractions include Calgary's +15 Skywalk (0.3 km), Sitting Eagle statue (0.4 km), and Twisted Element (0.4 km).
What are some of the property amenities at Holiday Inn Express & Suites Calgary, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Holiday Inn Express & Suites Calgary, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Calgary, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Calgary, an IHG Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Calgary, an IHG Hotel?
Conveniently located restaurants include Holy Grill, Posto Pizzeria and Bar, and Bonterra Trattoria.
Are there opportunities to exercise at Holiday Inn Express & Suites Calgary, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Calgary, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express & Suites Calgary, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Holiday Inn Express & Suites Calgary, an IHG Hotel?
Many travellers enjoy visiting Heritage Park Historical Village (7.2 km), Fort Calgary (2.8 km), and Lougheed House (0.8 km).