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Comfort Inn & Suites University

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Comfort Inn & Suites University
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268 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Medicine Hat, Canada
Reviewed 1 week ago via mobile

I had a recent stay in Calgary. I got a great rate as part of the CF Appreciation Program for a room with a king sized bed. On check in I was surprised when I was given a free room upgrade to a suite. The room was great, especially the king sized bed which was really comfortable. Thank you to...

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Helpful?
Thank PMedKing
Sadiq T, General Manager at Comfort Inn & Suites University, responded to this review

Dear guest, WOW! So happy you slept like a baby, and enjoyed your stay! This review brightened Sam's day! We look forward to welcoming you back again real soon!

Edmonton
Reviewed 1 November 2016 via mobile

The Hotel Room was outwardly clean in that all the obvious places did not have any dust or dirt, but there was a definite funk coming from the bathroom and the shower curtain smelled like moldy rags. When we went to use the coffee carafe, someone left an old coffee filter I'm there and it looked weeks old. That ,...

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Helpful?
Thank michaeldR431QI
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. Your Feedback is very important to us. I am sorry to hear that we couldn't meet your expectations during your recent stay with us. Your Comments will be discussed with the Housekeeping Supervisor & I can assure you that we will do everything possible to...

Edmonton, Alberta, Canada
Reviewed 11 October 2016

My family and I stayed at this hotel this past Thanksgiving weekend for one evening. The check in staff was polite and answered all of our questions. The location of the hotel was perfect for us as we were leaving for BC the next morning and wanted an easy out of Calgary. The room was very warm, beds were comfortable,...

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1Thank Pamela M
Jason S, General Manager at Comfort Inn & Suites University, responded to this review

Thank you for choosing the Comfort Inn Calgary University as your home away from home! We appreciate your kind review. Your comments are important and have been shared with our team. We look forward to your next visit!

Regina
Reviewed 25 September 2016 via mobile

I reserved this hotel strictly for the location, which if you want easy access by train to downtown, is excellent. I was shocked at how dirty the room was. Our family has many food requirements so we eat in often. I had to clean the fridge, microwave and counters before we could put any of our food away. There was...

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3Thank Eccentric_eyes
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Please accept our Apologies for the Inconvenience you faced while staying with us. While I can say the problems were not as you have described in your Comments but I know this review has been written more in Frustration rather then honesty. Saying that I do realize that the 1st Room you checked in to wasn't 100% to...

Lloydminster, Canada
Reviewed 13 September 2016 via mobile

I am not much of a complainer at all and I hate confrontation so for me to complain and ask for a new room is really out of my comfort zone.. I booked two nights with this hotel as I have stayed at other comfort inns and they have all been great. After checking in I noticed my bedding and...

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3Thank downtown77
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Please accept our Apologies for the Inconvenience you faced while staying with us. While I can say the problems were not as you have described in your Comments but I know this review has been written more in Frustration rather then honesty. Saying that I do realize that the 1st Room you checked in to wasn't 100% to...

Lethbridge, Canada
Reviewed 10 September 2016 via mobile

We have stayed in many hotels in this area over the years. They are all around the same quality with similar offerings - fairly basic. The price on this one was the lowest for this weekend so we stayed here and we got good value for our money! A water slide, small pool and hot tub were great for our...

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Helpful?
Thank paixful
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to Complete the Trip Advisor online Survey. Your Feedback is important to us. I am glad to hear that you had a overall good experience with us. Thank you for choosing us for your hospitality needs. We hope to welcome you again soon in near future.. Best Regards, Sam Tejani Front Office...

Reviewed 5 September 2016

We had booked into another hotel but when we arrived the staff where no where to be seen, the floors where sticky and the pool area was dimply lite. There was a customer complaining of a dirty room. So we checked out next door and found this ray of sun light behind the counter. Wishing us a very good evening...

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Helpful?
Thank Robert S
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor Online Survey. I am glad to hear that you had a overall good experience while staying with us. Its comments like yours that with help & Motivate the Staff to perform even better in their Respective Roles. Thank you for Choosing us for your Hospitality needs we...

Kelowna, Canada
Reviewed 3 September 2016

We stayed here two nights. The room was small, but acceptable. The lighting was very poor for reading. This is a problem with many hotels, but in particular, this one was bad. Breakfast was acceptable, and the breakfast room was bright and cheerful. Replacement of empty food bins was prompt. My major gripe with the room was housekeeping. When we...

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Helpful?
Thank calgaryguy
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. Your Comments are very important to us. Please accept our sincere apologies for the problems you faced while staying with us. Your Comments will be discussed in the next Team Meeting to make sure we can improve in the areas mentioned in your Comments. Thank...

Athabasca, Canada
Reviewed 2 September 2016

This hotel is dated, but for the price you expect that. What I don't like is the cleanliness. The room had a wet patch around the air-conditioner, the bathroom wasn't cleaned. I had to ask house keeping for clean towels, because of a used towel in the bathroom. The toilet and bath/shower weren't cleaned either. The wall behind the headboard...

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Helpful?
Thank normandewet
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. on behalf of Management & Staff please accept our sincere apologies for the Problems you had to go through while staying with us. Your Concerns will be discussed with the Housekeeping Department & I can assure you that steps will be taken to improve in...

Toronto, Canada
Reviewed 30 August 2016 via mobile

Stayed here for one night in Calgary. I thought the location of the hotel was great, only a 10 min drive to downtown, and it was right next to the main highway to Banff. It also had a train stop right next to the hotel. The hotel has a pool and slide, free wifi, free parking and breakfast. Breakfast was...

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Helpful?
Thank SunshineSeeker25yyz
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to Complete the Trip Advisor online Survey. Your Comments are very important to us. I am glad to hear that you had a overall good experience while staying with us. We hope to welcome you soon again in near future.. Best Regards, Sam Tejani Front Office Manager Comfort Inn Sutes

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites University

Address: 2369 Banff Trail NW, Calgary, Alberta T2M 4L2, Canada
Region: Canada > Alberta > Calgary > Northwest Calgary
Price Range: $67 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites University 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Comfort Inn & Suites University Hotel Calgary
Comfort Inn And Suites University
Comfort Inn Calgary
Calgary Comfort Inn
Comfort Inn & Suites University Calgary, Alberta
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good breakfast”
 of 5 bubbles Y1270FVroberts, 5 Sep 2016 | Read review
“Close to transit train station, minutes away from Highway 1 to Banff.”
 of 5 bubbles EsmailJ, 20 Jul 2016 | Read review
“We had a suite on the fourth floor with a view of down town - it was very nice and quiet.”
 of 5 bubbles emlang2016, 10 Jul 2016 | Read review
“Don't always listen to negative reviews, find out for yourself, you will be surprised.”
 of 5 bubbles janicer_2002, 1 Jun 2016 | Read review
“Don't choose the no cancelation price, you loose your money or sleep in dirt.”
 of 5 bubbles anthonygJ2877VK, 1 Apr 2016 | Read review
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