The Hyatt Regency-Downtown is in a wonderful location in downtown Calgary. Easy in/out of town and to/from airport. The conference was in the convention centre which was a 5 minute indoor walk - much appreciated as it was -20C.
The employees of this hotel are amazing…friendly, knowledgeable and caring about your time during your stay. We would most definitely chose this property next visit to Calgary. Very much looking forward to it
My wife and i live close by but just needed a night away from home. Only one night but it was an excellent escape which made us feel like VIPs for the night. Service was great, very personable both at the front desk and the next morning house cleaning crew when we left. I asked for a bottle of wine to be set up in the room and it was a nice way to ease into our night away from home.
This hotel is very clean, the service from all departments was top notch. We will definitely stay at this location again in future. The pool, hot tub, steam room and gym are well maintained. The selection and quality of the food and snacks in the Regency Club Room were excellent.
Disappointing experience- expected more for what we paid. Very clean check in staff very helpful. Lounge experience not worth the extra money. Would look at different property if we were staying in Calgary again.
As always, the Hyatt Regency Calgary was a great place to stay. Always clean, staff were pleasant and super helpful with getting a cab at checkout. While typically there are cabs in the vicinity, on this day there was an event across town and cabs were hard to get. Really appreciated that the staff worked to ensure we made our flight out.
I spoke at the CREB Real Estate forecast and the staff of the Hyatt Regency treated me so well I can't even put it all in to words. It was my first time in Calgary and they gave me wonderful recomendations of things to do and see and places to eat. Of course the in house restaurant was welcoming and amazing too! I HIGHLY recommend staying at the Hyatt Regency Calgary.
great location, clean, nice view, perfect staff. it was our first visit of calgary, we relly enjoyed our stay at hyatt. Hotel Staff adressed all my requests before arrival. I really appreciated. We will come back again and just stay at hyatt.
We over 17 years of stays at this hotel between business and pleasure trips. The check in staff are always courteous and friendly with a big smile and check in was quick and efficient. Our room had the shower head hanging off the wall by a couple threads of its mount and a quick yelp from my wife let me know the toilet seat was very loose (I did laugh about that) The desk was cool about it and moved us to another room right away. It was disheartening to have my own experience with another loose toilet seat (which I just tightened myself because I was a bit ticked off) Also obvious from 5 feet away you could see that the drinking water faucet was leaning over also very loose. So disappointing to see a hotel you have been a regular at for nearly 2 decades having such poor maintenance management now. The hot tub is crazy hot (105 F) and other guests said they complained but were told it's the "proper" temp...well no...102-103 is a standard safe and comfortable temp as exercised by other places. I think it's time for a change of venue going forward if we're paying over $250 a night for $80 a night standards. You can't imagine how absolutely disappointed we are to even say those words after so long. …
Our go to when we visit Calgary. Love the location downtown and the staff is always helpful and friendly. Lots of shopping and dinning in the area and right beside the train station. Underground secured parking was nice
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