Fairmont Palliser

Fairmont Palliser

Queen Room
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Panorama of the Deluxe King Room at The Fairmont Palliser
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The Fairmont Palliser
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About

4.0
#24 of 110 hotels in Calgary
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Canada's most dynamic city and Calgary's premier hotel. Centrally located in downtown Calgary, Fairmont Palliser is conveniently situated near the city's business and financial district and is within walking distance to the city's most exciting retail shopping, arts, culture and entertainment venues. Join us for all-day dining in Hawthorn Dining Room and Bar; Classic Cocktails in the Lounge; and traditional Afternoon Tea on Saturday and Sunday. We invite you to sit back and relax with friends and family at our iconic hotel.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Children's television networks
Highchairs available
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Safe
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, French, Russian, Chinese and 3 more

Location

133 9th Ave SW, Calgary, Alberta T2P 2M3 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Calgary Intl Airport
4.0
4.0 of 5 bubbles3,436 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Fairmont Palliser is often celebrated for its attentive service and classic elegance combined with modern luxury. While its central location is a hit among guests for its convenience to city attractions, some have noted noise issues. The rooms garner a mixed response, with comfort and luxury noted by some, but size and noise complaints by others. The hotel's amenities, especially on the Gold Floor, receive commendations, although there are mentions of areas that could benefit from updates. Cleanliness standards are consistently high, although opinions on value are divided, with some guests questioning the additional costs for parking and services.
Location
Central
Atmosphere
Elegant
Rooms
Varied
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding

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3,436Reviews31Q+A100Room tips
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Detailed Reviews
Jason wrote a review Feb 2023
Calgary, Canada6 contributions13 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
My daughter and I just enjoyed a quick 2-day getaway at the Palliser this weekend and all I can say is WOW.

For two seconds of backstory, my husband and I are expecting our 4th baby in March (yes, you read that right) and so before I’m once again up to my eyeballs in diapers and milk cloths, my 8-year-old and I thought it would be fun to have one last fancy hurrah somewhere close to home.

From the moment we walked into the hotel we knew we were somewhere special. The ambiance, the décor… all beautifully ornate yet still very comforting. What really impressed me the most was the unforgeable service we received throughout our stay, especially on the Gold Floor. Simply put, we were treated like family. Karandeep in reception and Kathy in the Gold Lounge were two of the most welcoming and accommodating individuals that I have ever met in the service industry. A sincere thanks to both of you for making our stay unforgettable.

I also wanted to thank Neha (the Fairmont Gold supervisor) for upgrading us to such an extraordinary room. The Heritage Suite is truly a room fit for a king or queen… and by some miracle we got to stay in there as well. If you haven’t seen pictures online, I implore you to look them up… because no words can truly do it justice. I suppose the only downside to all of this is that after staying is such an amazing suite, everything else now looks second best. Thanks for ruining us!! But moreso, thank you all so much for such a memorable weekend – till next time!
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel W wrote a review Feb 2020
Halifax, Canada38 contributions7 helpful votes
5.0 of 5 bubbles
I stayed two nights at the Fairmont just a few weeks before Christmas. I've got a soft spot for unique, classic hotels with charm. Having spent a significant amount of time at The Algonquin Resort (formally a Fairmont) during Christmas time, I had high expectations for this grand old hotel. The Palliser did not disappoint. The Christmas trees and decorations along with the lights were perfect and exactly what I was hoping for.
The Staff at the hotel were excellent. I arrived at the hotel at approximately 11AM, was greeted by the valet and brought to the front desk. I was given an upgraded room right away and the lady working at the front desk helped locate my old Fairmount rewards ID (I had trouble trying to change it over to the new Accor rewards).

The room was King Room with a view of the Calgary Tower. The room was clean, well appointed for the room type and price. Elevators were fast.

These old hotels have such great history, Fairmont has done a good job of keeping its old world charm; even the little details like the mail slots at the elevator banks on each floor are neat and only found in that era hotel across Canada. If you'd like to learn a little history about the hotel, there is a small display with pictures, information and receipts from the original construction of the hotel, on the pool/gym/spa level.

I visited the gym both days, it was small however, adequate. It's likely best to visit during off peak times.

The lobby and restaurant bar area are great, busy, yet inviting and the bartender was friendly and attentive.

The valet was excellent (I wrote down the valets name, however lost the paper at some point when I arrived home). The gentleman working Dec 3rd & 4th during the day was extremely attentive, he addressed me by name and offered water each time I picked up my vehicle. They moved quickly each morning to bring it up and have it ready when I walked outside. Small things like addressing me by my name and offering water may seem insignificant to most or even a bit shallow, however it makes you feel like they care about your business and care about your comfort during your stay and that makes up for the little mistake/issues that may arise when staying at an older property like this.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samuel Ross, General Manager at Fairmont Palliser
Responded Jul 12, 2021
Thank you so much for staying at the Historic Fairmont Palliser. We are so thrilled that you enjoyed your stay. Please come back soon to visit again. Stay Safe Samuel R
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
TravelinT0mmy wrote a review Jan 2020
Sherwood Park, Alberta, Canada2 contributions2 helpful votes
3.0 of 5 bubbles
Visited with my girlfriend for our anniversary and wow was I ever disappointed. This is the loudest hotel ever. The doors are paper thin it doesn’t matter if you’re on the railroad side or the street side you’re waking up when housekeeping makes their rounds. The housekeeping obviously tried their best to stay quiet but you could hear every single sound. The room service menu was extremely overpriced and on top of that they tack on a “delivery fee” for some one to ride up an elevator. The room was smaller than my closet and felt like a sauna, don’t bother trying to turn the temperature down, it won’t make a difference. Our shower tap was loose or broken and wouldn’t stay in an upward position, gravity would always force it downward. So you only had a choice of unbearably hot or freezing cold. I thought by booking at a fairmont everything would be top notch. Wow was I ever wrong. The duvet didn’t have a proper cover it was wrapped in a sheet, so you were sleeping with a bare duvet after the first time you’d roll over. Not even a water bottle in the room or a bag for the unwashed ice buckets. No parking. Extremely disappointed. Will not return. I’d honestly have had better stays at a super 8. I’d rate it as a 2 but i’ll give it a 3 for its great location.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Voyager128731, Executive Assistant at Fairmont Palliser
Responded Feb 18, 2020
Dear TravelinT0mmy, Thank you for taking the time to write this review.. I am so sorry to hear that your stay at Fairmont Palliser fell below your expectations. Please note we will be reviewing your comments to improve your experience for the future. Best regards, Natalie Wert Executive Assistant Fairmont Palliser
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Wasyl B wrote a review Jan 2020
Calgary, Canada24 contributions29 helpful votes
2.0 of 5 bubbles
The service was poor . Yes lots of servers milling around but our table waited at least fifteen minutes for pre luncheon drinks. My cutlery and side plate was removed after I had my salad and never returned for buffet even after request so just went to another set table to get items. Coffee carafe carelessly dumped on table without even a first pour. My husband simply gave up on getting his water refilled after waving down a server twice.was not even half full and no wonder.Buffet very average. Billing was incorrect. Highly recommend that you avoid as cost with automatic tip added is pricy for such poor service. Shame Fairmont.
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Date of stay: December 2019
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrokenLocal wrote a review Jan 2020
46 contributions16 helpful votes
3.0 of 5 bubbles
Stayed with family the week prior to Christmas and the decorations and Christmas theme made it feel really special. The pool and sauna are nice, the restaurant was just ok. The parking is a huge hassle and with such weird logistics downtown.

With a family in tow, lots of luggage, a clustered front door city street and an expensive parking garage with a long hike, elevator and stairs to the foyer; more should be done to help regular traveler's who dont wish to pay for valet parking.

About the restaurant: The first morning we were seated way in the back by the buffet, away from any other guests and the nice atmosphere of the main dining area. It took a long while for service and when the one dish arrived (think breakfast parfait in a fancy bowl) my wife realized they had garnished it with dill?!? She is too polite to send it back but it was just one of those defining moments when you realize that it's not quite the finished experience you expect it to be, nor what you pay for. The next morning we requested to be seated at the front main dining area and it was much more pleasant. The scrambled eggs were terrible (buffet tray style) but otherwise everything met the mark.

The room was nice facing the city. One of the bathroom sink tap handles fell off but was quickly fixed. The only other gripe I had were the multiple charges to my credit card from the point of booking to the check out. There were several random charges that added up to the expected total but were never reflective of either the room rate, meals charged to the room, or incidentals. Very confusing.

All in all you get what you expect with the aging Fairmont property who rely on their key words, historic, rustic, atmosphere in order to appear high class. In reality this is just a play on perception. Decent rates can be found and the experience is what you make of it but I would never pay full price.
Read more
Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Request a city facing room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Voyager128731, Executive Assistant at Fairmont Palliser
Responded Feb 18, 2020
Dear K M, Thank you very much for taking the time to share this review. It is clear that we let you down during your stay, and I am truly sorry for this. I have shared your feedback with our leadership team so that we can improve our service going forward, but we would very much appreciate the opportunity to try to restore your trust in us. Without knowing what name your reservation was booked under, we cannot reach out to you directly, but I would welcome the chance to discuss your experience with you, should you contact us. In the meantime, it is my sincere hope that we will have the chance to welcome you back to Fairmont Palliser again in the future. Sincerely, Tonia Savoury-Drewlo Director, Rooms Fairmont Palliser
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TravellingSkippy wrote a review Jan 2020
Pwllheli, United Kingdom30 contributions6 helpful votes
5.0 of 5 bubbles
Now I booked this hotel month's ago from the UK through 'Accor Rewards' I thought it was a 4* hotel, (by UK standards) but it's actually by my standards a 5* hotel. Soon as you get to the front steps, you are welcomed by the porters, then inside you are welcomed again by the reception staff, all very friendly, attentive and thoughtful. Everything from floors, to restaurant, to rooms, etc were all spotless, even the house maids were pleasant and friendly..... Well worth a stay if you visit Calgary..
oh and the location is in the city centre, and within walking to most attractions...
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: I was upgraded to a king suite due to being an Accor Rewards member...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike from C'ville wrote a review Feb 2020
Charlottesville, Virginia39 contributions58 helpful votes
4.0 of 5 bubbles
The Palliser is well located - next door to the Calgary Tower and around the city center. Rooms are well appointed and service varies from acceptable to good. I opted to add on the lounge experience, it offered reasonable breakfast (including reasonably early opening hours) sweets in the evening, and a reasonable selection of beverages. Service was not good day 1 but improved markedly with a bit more assertiveness. I found the room a bit dated, but reasonably spacious and the bed was very comfortable. The thermostat was not very responsive, and this might be an issue for folks who prefer to sleep in a room that is particularly cool or warm. The housekeeping staff were especially helpful and friendly, the staff at the hotel entrance and reception desk were less helpful but never brusque or rude. Overall I recommend this hotel for any traveler who likes a traditional property, with all the amenities that implies.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samuel Ross, General Manager at Fairmont Palliser
Responded Jul 12, 2021
Thank you so much for staying at the Historic Fairmont Palliser. We are so thrilled that you enjoyed your stay. Please come back soon to visit again. Stay Safe Samuel R
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
timprest0n wrote a review Feb 2020
Calgary, Canada1 contribution
2.0 of 5 bubbles
The nicest part of our stay was the dinner we had at the Hawthorn Dining Room. The food was delicious and our server was outstanding. From that point on, our 2 night stay was very disappointing. The freight trains run by the back of the hotel all night long which woke us up repeatedly. The breakfast we were encouraged to upgrade to on the top floor is an unimaginative, cold and a tasteless poor excuse for a buffet. $60 per person? We were so disappointed that we immediately asked for our money back and cancelled the second morning of eating there. Honestly, Tim Horton's would be better than that slop. We moved to a second room at the front of the hotel to escape the train noise and it was a broom closet. What was meant to be a romantic weekend of relaxation came up woefully short and the hotel takes the brunt of the blame. I will never stay there again. Hotel Arts is so much better in so many ways.
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Review collected in partnership with fairmont.com
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Wert, Other at Fairmont Palliser
Responded Feb 19, 2020
Thank you very much for sharing this review. On behalf of all of us at Fairmont Palliser, I sincerely apologize for the problems you encountered during your stay. I am aware that our Fairmont Gold Manager has reached out to you directly, and I hope that she is able to resolve your concerns to your satisfaction. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
200virginiai wrote a review Oct 2020
Rocky Mountain House, Canada3 contributions1 helpful vote
3.0 of 5 bubbles
We pulled up and were greeted immediately, having the car door opened for us as we stepped out, our luggage whisked away, all we had to do was get ourselves to the front desk. The beautiful lobby did not disappoint with beautiful chandeliers and elegance all around us. The service was impeccable, so much so that we changed our dinner plans and decided to eat at the in house restaurant.
Our room was lovely, unfortunately zero view, but that’s ok. Dinner was whole other experience. We expected continued luxury and elegance into the Dining room, but unfortunately the dining room was in complete disconnect from the elegance and history of the rest of the hotel. The decor was tacky, the menu hugely disappointing with very few realistic and real people options. Presentation is so overrated and overpriced. The most expensive fries I’ve ever had. Then to add to the “ambiance” , listening to Gangsters Paradise as you’re trying to have a romantic dinner. What a disappointment to say the least. Zero class and beyond tacky. Someone needs to reclaim the dining room and bring it back to the elegance and class that is Fairmont. Get rid of your overpriced chef and hire one from the Keg.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samuel Ross, General Manager at Fairmont Palliser
Responded Jul 12, 2021
Thank you so much for staying at the Fairmont Palliser. We are so thrilled that you enjoyed your stay. We are proud of our Historic Building that was built in 1914. There are many benefits to staying in a hotel with such a rich heritage. I am sorry that you did not like the newly renovated Hawthorn Restaurant. We have had such great feedback on the award-winning venue. Please come back soon to visit again. Samuel R.
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Beck wrote a review May 2022
2 contributions
5.0 of 5 bubbles
Great hotel with a luxury feel. Beautiful historic building, great staff, clean rooms and super room service. Parking is available at $45 for Valet parking who are very helpful and prompt; or you can park at the Parkade (garage) which is attached to the building at $31.50 per night if you get in after 6 pm.
Rooms get serviced daily and I think the bedding gets steamed since it is always wrinkle-free.
Gym and steam rooms are nice. I didn't use the pool but it very nice. It is a Spa so you have plenty of robes, towels and lockers.
I will definitely stay again!
Read more
Date of stay: May 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James H asked a question Oct 2023
Is there a shuttle to the hotel
Answer from JohnOmaha_Nebraska
Omaha, Nebraska133 contributions92 helpful votes
Sorry, but I have no idea.
Answer from GRAHAM C
Dunton Green, United Kingdom837 contributions513 helpful votes
I do not know as we had a pre-booked taxi from he airport. The meter ticked over to $55 ifI recall. G
Bryanne asked a question Dec 2019
Calgary, Canada1 contribution
Does anybody know what is the executive continental breakfast?
Answer from bajajulio
Baja California, Mexico1,318 contribution157 helpful votes
Bare bones...fruit...bread...yogurt
Answer from Lucia Kubackova
Dear guest, Thank you for your question! It can take up to an hour depending on how many stops will have to Allied Shuttle bus make. It usually picks up guests from other hotels located in downtown as well. Please let us know if you have any further questions. Sincerely, Lucia Kubackova Communications Manager Fairmont Palliser
Stacy W wrote a tip May 7
1 contribution
5.0 of 5 bubbles
"The Vietnamese sub place right beside the hotel is delicious. Pack light, there is shopping everywhere. The hotel room service is worth it."
Read full review
Tanya S wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"If you have the opportunity to stay on the Gold floor with the concierge team it is worth the extra cost. The team is incredible."
Read full review
nevets_83 wrote a tip Mar 2024
Toronto78 contributions91 helpful votes
5.0 of 5 bubbles
"The restaurant has a nice atmosphere, good food and is beautiful."
Read full review
Victor S wrote a tip Mar 2024
5 contributions
5.0 of 5 bubbles
"Get the breakfast package otherwise you'll be paying 17$ for a glass of orange juice."
Read full review
Dave T wrote a tip Mar 2024
London, United Kingdom22 contributions3 helpful votes
5.0 of 5 bubbles
"The higher floor the better."
Read full review
Not the right property for you?
There are more places to choose from in the Calgary area.
PRICE RANGE
C$312 - C$474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont palliser hotel calgary, fairmont hotel calgary, fairmont hotel palliser, fairmont calgary, calgary fairmont
LOCATION
CanadaAlbertaCalgaryDowntown
NUMBER OF ROOMS
407
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Fairmont Palliser - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Fairmont Palliser
Which popular attractions are close to Fairmont Palliser?
Nearby attractions include Glenbow Museum (0.3 km), Calgary's +15 Skywalk (0.5 km), and Wonderland Sculpture (0.4 km).
What are some of the property amenities at Fairmont Palliser?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Palliser?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Fairmont Palliser?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Palliser?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Fairmont Palliser?
Conveniently located restaurants include Ten Foot Henry, ONE18 Empire, and Native Tongues Taqueria.
Are there opportunities to exercise at Fairmont Palliser?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Fairmont Palliser have airport transportation?
Yes, Fairmont Palliser offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fairmont Palliser located near the city centre?
Yes, it is 0.8 km away from the centre of Calgary.
Are any cleaning services offered at Fairmont Palliser?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Palliser?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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