housekeeping didnt come even single time. no heating in the room. price doesnt justify poorly managed place. i have worked in motel as a student i did better organisation. tsk tsk
When booking by Phone a week in advance, I indicated being a Cancer servivor, and needing 1st Floor ... Assured me this would happen, and gave me a Booking Reference number. When I arrived, this not honored, and overnight very few 1st Floor suites actually rented. ( This the…
The hotel is what it is. The head did not work and I had to ask for a heater to be brought to the room which I was told I would have to go down to the front desk and get it myself. The first room I was in the internet did not work and when contacting the front desk, her…
Ease of getting to and quite. Just off mass transit. Large room with sofa. Breakfast could be better but was aquate. We traveled to Banff and Drumheller from there. Problem with the shower drain but we didn't report it until we checked out.
room was clean, mattress sagging and very uncomfortable, pain peeling on bathroom walls,curtains hanging beacause of no hooks, tv volume too lound and could not be changed lower.. just rundown in general. staff was passable but did not make you feel like you were welcome. …
"we preferred the ground level rooms better access to our vehicle and easier to bring in suitcases."
"They pretend to have WiFi, they don't."
"If you book a non-smoking room, you may get a smoking one anyways (even if you pre-paid). Just avoid this motel."
"Rooms that are very close to the main office have 1 signal internet whereas the other have none."
"If you want a room to sit and watch TV ... choose another. All amenities (coffee, fridge, microwave were good) but TV very low quality."