Hotel advertises airport shuttle service. They have no shuttle and use taxi service which they will only cover for one way. So they will pick you up from airport but you are on your own for arranging transportation back to the airport at your own expense.
Upon checkin and using the washroom in our room to URINATE ONLY the toilet filled up completely with water and would not drain. We called the front desk to have someone come service it and they told us the best they could do was send a plunger and we could do it ourselves. We stated the toilet was CLEARLY clogged before we arrived and they told us they have No maintenance or any other staff working other than the 2 people at the front desk and they couldn’t do it for us. They refused to put me in touch with a manger or anyone else. We haven’t even been here a hour yet!!!! WILL NEVER BOOK HERE AGAIN
Everything was perfect. I frequently stay in different hotels but never had such a nice experience. Staff is very good willing to help and everything was top notch related to room and hotel. Go again.
Place was clean a staff very friendly rooms were spacious and the hospitality was very gracious. Will definitely stay there again in the near future. Pool was big and the hot tub was very beautiful pool area and very clean inviting atmosphere
We booked 3 rooms for 4 nights. Two of the rooms were recently renovated but one was not. The difference was very apparent. However, all rooms were clean, amenities were good, the front desk staff were excellent. Breakfast was as expected, nothing amazing but good. Good value for our group. Dog friendly which was great!
Affordable price compared to other hotels, the room is great, we had a great sleep except for the noise we heard from the upper opposite floor. There are a lot of variety of breakfast food to choose from.
Thank you for over all amazing experience. We'll be back. Amazing facility. We have what we need in this hotel. From the family suite to the pool with waterslide and awesome breakfast. It was a great mini escape for our family!
We needed an overnight stay before flying out of Calgary Airport. We had our dog with us (she is a good dog!) and there were no problems accommodating her. I needed an airport shuttle in the morning, and was provided with a taxi at no extra charge.
I stayed here before a morning flight from Calgary. Great breakfast included and the room was very nice for the price I paid. It was about a 15 to 20 minute trip to the airport depending on traffic. I would stay here again. I don’t know if they provide a shuttle to the airport since I had my own vehicle.
The service from staff wasn’t good. No one could be helpful to us and just wanted us to wait for a manager when placed in the wrong room than we booked. The breakfast had rotten yogurt and the pancake machine wasn’t working and only 1 toaster worked and there were tons of people so using it wasn’t an option. The jacuzzi tub leaked into the front hall and made it very slippy.
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