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Sandman Hotel & Suites, Calgary Airport

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Sandman Hotel & Suites, Calgary Airport
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229 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Reviewed 2 days ago NEWvia mobile

I was here for 5 days while taking a course. Rooms are clean and spacious. Staff are nice and hotel is only about 10 years old. Still has the new hotel look. They are adding to it in June to make it bigger. The Moxies is a great place to eat however it loud and busy. Chop steakhouse speaks for...

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Helpful?
Thank Bernie E
Reviewed 1 week ago via mobile

Quiet hotel out of the busy city. Hotel is clean and quiet. Staff is friendly and accommodating. Pool area is clean and not busy, hot tub is HOT ... like it should be. Moxies restaurant in lobby area, has fantastic food. There is a Chop Restaurant right across from hotel very convenient. Short drive to all amenities like grocery store,...

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Helpful?
Thank BCGIRL200
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you so much for your review. We are so happy you could enjoy your stay with us and take advantage of all of the amenities we have to offer onsite. We appreciate you taking the time to give us your feedback and hope to see you again soon! - General Manager

Cold Lake, Canada
Reviewed 1 week ago via mobile

Wow!!! Absolutely terrible place to stay! It started with me calling to ensure they took debit deposit as opposed to credit card to which I was assured they did indeed. I arrived and was told that they did not take debit deposit and then was made to feel like they where doing me a huge favour by allowing it to...

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Helpful?
Thank Tacdog
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you so much for your review, we appreciate all feedback positive or negative as this is what helps us improve for the future. We strive for excellent customer service and to have each guest enjoy their stay and want to return. I apologize that we have failed you during your stay on multiple occasions, as that is not normal...

Beaumont, Canada
Reviewed 2 weeks ago

This hotel was average. It was clean and well maintained. Pool area was on par with other hotels, if a bit small.... Moxie's was good however the hotel website says they have a Denny's but they do NOT. One of our reasons for choosing this hotel was because we assumed breakfast would be close by. I suggest they update their...

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Helpful?
Thank Maxine L
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you for staying at the Sandman Calgary Airport and for providing your feedback! Please allow me to offer my apologies for the maintenance problems you experienced in your guest room and for the lack of attention from the front desk when bringing up the issues upon checkout. We thrive for guest satisfaction and to bring our guest the best...

Alberta, Canada
Reviewed 4 March 2017

Stayed at this hotel before leaving on vacation. The hotel offers free long term parking with a stay before or after your trip. It is currently under renovation. In order to get a bed bigger than a double we had to book the mini suite with a king bed for the 3 members of our party, the third using a...

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Helpful?
Thank Sherry E
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you so much for your review and we are so happy that you were able to utilize one of the packages available to leave your vehicle with us while on vacation. The hotel is going through some exciting renovations and adding 154 more rooms due to open Summer 2017 which will be equipped with queen size beds as i...

Swadlincote, United Kingdom
Reviewed 1 March 2017

I was fortunate enough to book the Sandman Hotel for a long business trip in February and March (in fact I am still there as I write this)! The hotel is close to the airport but nit too close, takes about 10 minutes in the car. They do run a shuttle service regularly but i did not have to use...

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Helpful?
Thank AndyHoughton994
gm_calair, Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Andy, it has been such a pleasure having you stay with us and thank you so much for your kind review! I know I am speaking for all of the staff when I say we will miss you when you finally do leave us, but remember your home away from home here at the Sandman is waiting for you any...

Alberta, Canada
Reviewed 3 February 2017

We stayed a night at the Sandman prior to leaving for a week long trip. We chose it specifically for the ability to park our car while we were gone. The hotel was nice, though some construction was happening in the lobby. We reserved the one bedroom suite which was very narrow and uncomfortable for four people. We went through...

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Thank Frequent Travel... T
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you so much for sharing your experience at the Sandman Calgary Airport. We appreciate your feedback and will do what we can to rectify the minor issues you had while staying with us. We are thrilled you were able to use one of our many packages offered at the hotel and that the park and stay and shuttle options...

Chestermere, Canada
Reviewed 18 January 2017

We got a $75 Amex card deal from BECalgary so we used it for our room. So with taxes etc the room was $43. Hey can't beat that. Beds are comfy and clean. We got bottom floor which I actually liked. Room 108. Kind of smelled a bit though when we first walked in. Opened window for a few hours...

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Helpful?
Thank laurastar44
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you so much for sharing your travel experience at our property. We are thrilled you were able to use so many of our wonderful offers and amenities while staying with us. We hope to see you again soon in the future! - General Manager

Oakbank, Canada
Reviewed 18 January 2017

When I stayed there, it was under renovations / adding on another building, so parking was really tough, as it was attached to a Moxies & Chop Steak house, so when those got full, your parking was crap shoot. Upon checking in, the lady working the desk actually took calls while I stood there waiting to check in & after...

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Helpful?
Thank Val M
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you so much for your review. There are many exciting things going on at the Sandman Calgary Airport. We are approximately 5 months away from completing a Brand new 154 room Sandman Signature property attached to the current one, due to open in June of 2017 with renovations in the current side slated soon after. Although an apology will...

Reviewed 17 January 2017 via mobile

Stayed for a night after flying in to Calgary. This hotel is not close to the airport (don't let the name fool you). The shuttle only runs every hour and can book up if you don't reserve your spot. Room was very small and had issues but we were told they were full and they couldn't move us. We got...

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Helpful?
Thank Jessica R
gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you so much for your review, although an apology will regrettably not alter the outcome of your experience on this occasion, i do extend it with all sincerity. I would like to discuss the issues you had in your room if you would like to reach out to me directly (gm_calair@sandman.ca) so although i cannot alter your experience i...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Situated only minutes from the YYC Calgary International Airport, Sandman Hotel & Suites Calgary Airport offers everything for the business and leisure traveler. Multi-purpose meeting and banquet rooms, a business centre, an indoor swimming pool and whirlpool, are just some of the amenities this hotel has to offer, making it the perfect choice for your next stay. ... more   less 

Additional Information about Sandman Hotel & Suites, Calgary Airport

Address: 25 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Price Range: $104 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel & Suites, Calgary Airport 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Sandman Hotel And Suites, Calgary Airport
Sandman Hotel Calgary Airport
Sandman Inn Calgary
Sandman Hotel & Suites, Calgary Airport Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel & Suites, Calgary Airport staff and other travellers.
3 questions
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Cochrane, Canada

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Questions? Get answers from Sandman Hotel & Suites, Calgary Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 309 is just up the stairs from the pool but far from Moxies”
106maxinel, 12 Apr 2017 | Read review
“seems that there are only king or double beds in this hotel no queens so ask”
SherryE221, 4 Mar 2017 | Read review
“Ask for rooms wth separate living room!”
AndyHoughton994, 1 Mar 2017 | Read review
“tell them your need and they do their best to please. if rooms away from parking lot the best”
Adeline427, 9 Jun 2016 | Read review
“If traveling with family ask for a room with a divider for the lounge/bed and main bedroom”
Haijikai, 14 Oct 2015 | Read review
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