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Holiday Inn Express Hotel & Suites Calgary NW-Banff Trail

203 reviews
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Traveller (88)
Room & Suite (64)
Dining (13)
Overview
  • Excellent38%
  • Very good44%
  • Average10%
  • Poor2%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (203)Write a Review
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13
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All reviewsmcmahon stadiumunderground parkingpancake makercoffee spillihg rewardshi expresssausage pattykids loved the pool and slidegreat securitytrain stoproom was cleanbath and body workslots of restaurants within walking distancec traincinnamon bunsdairy queenlight rail station
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1 - 5 of 196 reviews
Reviewed 2 weeks ago

Check in was quick, underground parking was awesome considering it was -30! The staff was friendly, efficient and aim to please. The lobby was steps away from the train which is super convenient for travel within the city. Hotel was very clean! The pool was...More

Thank Char T
Response from Michaela S, Front Office Manager at Holiday Inn Express Hotel & Suites Calgary NW-Banff TrailResponded 2 weeks ago

Dear Char, Thank you for sharing your excellent experience from your recent stay with us. I'm happy to read you enjoyed the hotel amenities such as the pool and water slide. I appreciate your comments on the staff and glad you took advantage of the...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Stayed at this well kept and clean hotel for a few days while attending SAIT. The breakfast buffet was absolutely excellent, room very well maintained, staff friendly and professional They were having a staff Christmas party and even then the front desk was occupied for...More

Thank ConTech
Response from Michaela S, Manager at Holiday Inn Express Hotel & Suites Calgary NW-Banff TrailResponded 3 weeks ago

Dear valued guest, We are so trilled that you enjoyed our hotel, facilities and staff so much. It is touching to hear all your wonderful comments about your stay. I will be sure to share this information with the team! Please come see us again...More

Reviewed 2 weeks ago via mobile

I had a chance to stay at this hotel for around 10 nights. The best thing about the hotel is it’s location that connects you with the metro as well as the public bus transportation right from the hotel entrance. The other thing I remember...More

Thank miqbalsidd
Response from Michaela S, Front Office Manager at Holiday Inn Express Hotel & Suites Calgary NW-Banff TrailResponded 2 weeks ago

Dear miqbalsidd, Thank you for taking the time to review your stay with us. I'm happy to read the location worked well for you and that you found the staff courteous and friendly. I'm glad you enjoyed your stay and hope to see you again...More

Reviewed 3 weeks ago

The colours in the hotel are so subdued as to feel cold and impersonal. However, the staff are friendly, efficient, and helpful. While away from the hotel, my wife mislaid her purse in the hotel. She thought she had left it in front of the...More

Thank Professional-Pilgrim
Response from Michaela S, Manager at Holiday Inn Express Hotel & Suites Calgary NW-Banff TrailResponded 3 weeks ago

Dear valued guest, Thank you for taking the time to write a review regarding your recent stay with us. We are touched you found our staff friendly and helpful, as guest satisfaction is of the utmost importance to us. We hope to see you and...More

Reviewed 9 December 2017 via mobile

Stayed here for a swim meet at the U of C. Room and hotel was decent. Clean. Friendly staff. Breakfast was good. Parking is great if you park early and don’t leave. Underground and outside parking were full by 915. Had to run to the...More

Thank Andrew R
Response from Michaela S, Front Desk Supervisor at Holiday Inn Express Hotel & Suites Calgary NW-Banff TrailResponded 10 December 2017

Dear Andrew, It is wonderful to hear that the hotel location worked out well for you! We appreciate your compliments towards our cleanliness and our staff. My apologies for any inconvenience encountered with the parking. Should you need help finding a spot, please let our...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (88)
Room & Suite (64)
Dining (13)
Pool & Beach (5)
Hotel & Grounds (61)
Bathroom (18)
Business Centre & Event Rooms (1)
Questions & Answers
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DunkmanEdmonton
10 November 2017|
AnswerShow all 3 answers
Response from Marlouy | Reviewed this property |
The one we had, had no sofa bed... perhaps you could ask the hotel staff, they were very accommodating.
1
Vote
Disneylovers2000
19 October 2017|
AnswerShow all 5 answers
Response from Michaela S | Property representative |
Hi Disneylovers2000, We do have the same Keurig coffee makers in every single one of our rooms! It is now a standard across the Holiday Inn Express brand. Warm regards, Management
1
Vote
Trevor Woods J
20 June 2017|
AnswerShow all 4 answers
Response from Michaela S | Property representative |
Hi Trevor, I apologize, our location is not pet friendly. For another Holiday Inn Express in Calgary that is pet friendly, you could try our location on Lake Fraser Drive! Best regards, Management
0
Votes
Room Tips
"Facing west to the Rockies is a great choice."
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"Choose another hotel from the Strip!"
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"Book the sixth floor for great views of Calgary."
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"Try to get rooms on the upper floor, then you will get a nice view."
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