Homewood Suites by Hilton® Calgary-Airport, Alberta, Canada
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About
Daily Mandatory Charge includes: Calgary Destination Marketing Fee''
Enjoy great amenities, warm hospitality, and easy access to Calgary International Airport when you stay at the Homewood Suites by Hilton(r) Calgary-Airport, Alberta, Canada hotel. Just minutes from Calgary International Airport, this all-suite hotel offers a comfortable base close to a number of nearby business parks and easy access to all major northeast transportation routes including Deerfoot Trail (Highway 2) and many shops, restaurants and attractions in the city.
Feel at home in a spacious studio, one or two bedroom suite at this Calgary airport hotel. Prepare meals the way you like them in the fully-equipped kitchen, featuring a two-burner stove, full-size refrigerator and dishwasher, watch movies on the HDTV and stay connected at the large desk with complimentary high-speed internet access. Pick up essentials at the 24-hour Suite Shop or take advantage of our complimentary grocery shopping service.
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Staff members offered to relocate us to a diferent room however we were ready for bed so 2nd alternative was for manager to disconnect unit. This worked great.
Airport shuttle was on time, quick and prompt. Shuttles ran every 15 min back to airport in morning, which made it very easy to plan for our international flight. Driver was friendly and helpful. I was very impressed.
Hotel was well designed, clean and check in was easy. My husband and son had a quick swim in the pool, which was clean and a good temperature. We ordered pizza dinner delivered to our room for dinner, and it arrived within 20 min from a restaurant nearby.
We liked the fact that the room has a separate bedroom, and full kitchen. We needed to pack some food along for long flights the next day, and this option made it ideal for us. We were not able to partake in the free breakfast the next day, because our flight left too early, I was still satisfied that the hotel was a good value.
Bed was comfortable, hotel was quiet, and there was good temperature control/black out blinds in all rooms.
Overall, I would recommend this property as an option for families who need to overnight in Calgary on the way to other destinations!
I arrived to the room to a birthday card signed by all the staff and a little treat. What a wonderful surprise! Breakfast and coffee in the morning were delicious. And to top it all off, the rate was affordable.
I look forward to returning in the future. It was clean, felt safe, and the staff were friendly and accommodating. I’m also considering them for an event when we can return to gatherings in the future! Thank you, Homewood Calgary for such a lovely way to celebrate a milestone!
First issue, our flight arrived late and rental car facility was closed. We talked with desk agent at checkin and we were told to just call when we needed the shuttle in the morning. We called but were then told we needed reservations and were told to wait an hour. They were eventually able to get us to the airport sooner when i spoke with a manager, but this level of miscommunication should not happen.
Second day the free breakfast had no plates available for at least 10 minutes. A line of up to 8 people for the waffle station, which was likely due to the fact that all other hot food had not been replenished and the warming trays were empty. I opted for a bagel with no cream cheese as they failed to replenish the cream cheese, butter, and other condiments.
I was received that I don't drink coffee as there was a line of grumpy people with empty cups waiting for that as well.
I get that these free breakfast place have some minor challenges keeping the bar stocked, but this was really next level mismanagement during the 9:00 am time slot.
Oh. I also requested clean towels that were never brought to my room.
It seems that the hotel is poorly staffed and not ready for even a modest number of travelers at this time.
This rate is very misleading! I have emailed Hilton and waiting for a response.
I was also given the key to a room and it was already occupied with other visitors. That was extremely embarrassing for them and myself.
The next room I was given was weirdly appointed (had to manoeuvre around a large chair to get in the bedroom). It was clean, however.
I went down for breakfast and watched the woman putting out the breakfast repeatedly touch her face (mask under nose) then touch the intensive and food. I did not eat after that.
Somehow we must have mistakenly press a movie channel on demand that we never watch. Although we were made aware of the billing at the point of check out, we were billed for the movie we never watch. At the point of check out, we explained to the staff in charge that we’ve never watch the movie. We were being honest because the kid wouldn’t have watch that type of movie anyways.
We asked the attendant in charge to permit us to speak with the manager in charge. The manger later credit our card, he called and sent us an e-mail to thank us and notified us about the refund. We are definitely going back to this hotel again.
Very nice people.
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