Sandman Hotel & Suites Calgary West

Sandman Hotel & Suites Calgary West

Sandman West, Sep 2011
Traveller (79)
view of Olympic ski centre from hotel
Room & Suite (88)
Sandman Hotel & Suites Calgary West
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About

3.5
#70 of 110 hotels in Calgary
4.0 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Located across the world-class Canada Olympic Park, along the Trans-Canada Highway, and only a short drive from downtown Calgary, Sandman Hotel Calgary West is the perfect choice whether travelling for business or leisure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Quiet
Languages Spoken
English
Hotel links
Special Price:Make Summer Memories | Save Up To 40%

Location

125 Bowridge Dr NW, Calgary, Alberta T3B 3R6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Calgary Intl Airport
14.7 km
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380Reviews1Q+A68Room tips
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Detailed Reviews
HavaneseMama wrote a review Jul 2021
Prince George, British Columbia67 contributions57 helpful votes
3.0 of 5 bubbles
We booked the family suite, which had a king bed in one room, a kitchenette and bathroom in the middle and two single beds by the door. The suite felt small, but it was well-laid out. There was a microwave and a small fridge. You can see there have been some renovations. The furniture in the bedroom is too big for the room size. The chair hits the bed when you sit at the desk.

Pros: Pool is amazing, large and there's a workout room in there as well. You do need a room key to access as well as for the elevators. There is lots of free parking. I found the hotel somewhat easy to find, but the first night was a nightmare trying to find it during one of Calgary's legendary storms.

Cons: While the bathroom has a new sink, the toilet is still the old, lower-style. You have to really search for the TP (which is underneath the countertop as there's no place else to place it). AC is also a huge problem. The unit is in the bedroom suite, and when you use the privacy door (a sliding door), the rest of the room gets overheated fast. I think the AC unit is broken as well, the temperature just keeps climbing despite setting it to COOL and to the lowest temperature it can go. Since we're still experiencing COVID, it means no housecleaning while you are in the room at all. You can still request, but you have to vacate the room completely so they can come in to clean. Pool had small towels (like our bathroom towels).

Denny's is attached to the hotel, so it's convenient going downstairs there. But then again, it's a Denny's. There is no breakfast bar (probably due to Covid restrictions). As we stayed here with a team of football players, we booked the banquet room, only to be told minutes before that it's no longer available to us "because it had to be sanitized". We suspect it's more to do with a staff shortage or they just don't want to put in the work. Somewhat disappointing, as we could have taken our business somewhere else to a restaurant willing to accommodate us.

Overall, I found the staff mostly pleasant (despite wearing masks and being behind a plexiglass). Not sure if I'll return though.
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Date of stay: July 2021
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room on the second floor or higher. First floor is very high-traffic due to the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Alanko, General Manager at Sandman Hotel & Suites Calgary West
Responded Jul 20, 2021
Thank you for taking the time to let us know about your stay with us. We appreciate your feedback and we are sorry to hear about some of the issues you experienced as we are working on rectifying these concerns. We hope to see you again soon. Travel safe.
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ajtp_armstrong_bc wrote a review Jul 2021
Armstrong, Canada3 contributions
4.0 of 5 bubbles
Nice hotel in a handy location. Would appreciate bottled water in the rooms as the water in the tap is highly chlorinated :(. Staff were friendly and accommodating. Beds were very comfortable. Appreciated the onsite gym, no cleaning spray the 2nd days I went down.
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Date of stay: July 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Alanko, General Manager at Sandman Hotel & Suites Calgary West
Responded Aug 2, 2021
Thank you for taking the time to review the Sandman Hotel & Suites Calgary West. Glad to hear the staff are friendly. I will follow up with housekeeping to ensure our cleaning spray is available at all times in the fitness center. Travel safe and we hope to see you again soon.
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Melita_K wrote a review Aug 2022
Saskatchewan83 contributions69 helpful votes
3.0 of 5 bubbles
We’ve stayed at this hotel numerous times over the years.

Our stay this time was so-so: the majority of hotel staff was very friendly and helpful. We only had one front desk clerk which objected to providing housekeeping (change garbage and provide new towels) but obliged after we pointed out that every other clerk had no question with it in the other days we requested it.

The pool was broken for two days and as we were placed near to the stairwell it was quite noisy with people coming and going to smoke or attend Dennys or the bar. The pool lacks a slide and gets very crowded quickly. There tends to be alot of unattended teenagers in it who can be annoying when you have young children.

The air conditioner in the family type room is only in the king bedroom so if you close the door to that room the other bedroom gets stuffy and warm. The mattress had stains on it and due to our length of stay they would only perform housekeeping once requested.

There tends to be a lot of CP workers, young athletes and construction or road workers passing by town in this hotel.

We will be looking to stay elsewhere next time in a newer place with a better pool, and without an attached bar.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Get a top floor room away from stairwells. You can hear people on floors above you and the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khaled Maaty, General Manager at Sandman Hotel & Suites Calgary West
Responded Jan 11, 2023
Thank you for sharing your stay experience. We value & appreciate all feedback. Our team here at Sandman Calgary West looks forward to welcoming you back again soon!
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KarleyRidesaBike wrote a review Jun 2022
Redwater, Canada56 contributions6 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
The staff were so friendly and helpful! After getting caught in three separate hail storms on our bike ride from Canmore to Calgary, we decided to book a room and stay warm. The staff gave us an upgraded room.

The hot tub was a fantastic treat at the end of a long day
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khaled Maaty, General Manager at Sandman Hotel & Suites Calgary West
Responded Jan 11, 2023
Thank you for sharing your stay experience. We value & appreciate all feedback. Our team here at Sandman Calgary West looks forward to welcoming you back again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cate D wrote a review Apr 2020
1 contribution
5.0 of 5 bubbles
Travelling for essential work purposes through Calgary, and needed a place to stay. Was very nervous due to COVID19, but the front desk manager Kayla was so incredible. She was so understanding and helpful about my concerns, and made sure I was in a great room and informed me of all of the measures taken for cleanliness. Denny's was also available for contactless delivery straight to my room door. Showing gratitude where it is deserved- to all the workers giving exceptional service through COVID19. Thank you!
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Date of stay: April 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gm_calwest, General Manager at Sandman Hotel & Suites Calgary West
Responded Apr 6, 2020
Hi countrymermaid3, I appreciate your 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback. I hope you made it safely to Northern BC! Take care and all the best to you. Thanks again, Kayla Sotto General Manager Sandman Calgary West
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RMG wrote a review May 2021
3 contributions2 helpful votes
5.0 of 5 bubbles
We can't say enough wonderful things about our stay at the Sandman West. The location was perfect in relation to the Foothills Hospital, as we were in the city for a medical appointment. From the moment we called to check about special rates, about bringing our 3 little dogs, and just general room information, the staff couldn't have been more helpful and knowledgeable. The front desk staff as well as the cleaning staff were so friendly and kind every time we spoke to them. Kayla Sotto, the General Manager was beyond considerate, understanding and professional. She took the time to listen concerning our situation with the utmost respect. We felt safe and special. The room was exactly what we had hoped for. It was immaculate with all the conveniences and amenities. It was so easy to take our 3 little dogs outside. We also received an incredible rate and a late check-out that was convenient for our schedule and so appreciated. They just made our stay so much more enjoyable, especially since we were by no means on a "vacation". We come to Calgary often, and no matter what we're doing in the city, this is where we'll stay! Wonderful Hotel!!
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Date of stay: April 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The main level was perfect for us as they are the "pet friendly" rooms. Easy and so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kayla Sotto, General Manager at Sandman Hotel & Suites Calgary West
Responded May 5, 2021
Hello Sunlight2402, I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback. We appreciate your kind words and will be sure to share your review with our team here at Sandman Calgary West. We are so happy to have met your expectations while staying at our location. Kind Regards, Kayla Sotto General Manager
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47alexeic wrote a review Jul 2021
8 contributions
1.0 of 5 bubbles
I booked one particular room - instead they gave me "an upgrade" with broken a/c when temp outside was +36. Never offered replacement room. I was forced to cancel my stay all together. It was the worst experience
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Date of stay: June 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Alanko, General Manager at Sandman Hotel & Suites Calgary West
Responded Jul 20, 2021
Hi 47alexeic, I'm sorry to hear about your experience with us. I contacted you through your personal email to let you know that we've compensated you through our rewards program. Please contact me directly at the hotel 403-288-6033 to discuss this further, thank you.
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flyermontana wrote a review Aug 2023
Port Washington, New York274 contributions360 helpful votes
4.0 of 5 bubbles
Housekeeping was great--always easy to get the new towels and toiletries I needed, and they never bothered me when I wanted privacy. The carpet in my room was incredibly clean. The bed wasn't the most comfortable, but the TV was pretty nice and the shower had decent pressure, and AC worked well. Wifi was strong and consistent. I liked having free coffee and tea available in the lobby. The manager named Chase was especially wonderful to chat with, and the housekeepers were polite and friendly.
Unfortunately, the pool area was HUGE disappointment. Constantly crammed with kids having splash wars, screaming, and doing cannonballs, often with zero adult supervision. The hotel should designate an adult-only time later in the evening, because there was NO time that I could actually swim in that pool without getting hit by out of control kids. The jacuzzi jets were very weak... and halfway through my stay the pool closed, out of service, with no explanation. Since the pool and hot tub were the major reason I chose this motel, this was really frustrating.
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Date of stay: July 2023
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kayla Sotto, General Manager at Sandman Hotel & Suites Calgary West
Responded Nov 20, 2023
Thank you so much for your recent 4-star review. It appears as though your experience with us could have been more memorable when it comes to the pool area. We are happy to hear you were satisfied with our housekeeping team and the condition of your suite. We look forward to welcoming you back again in the future. Wishing you all the best for the duration of 2023! Kind Regards, Kayla S - GM
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STS9 wrote a review Apr 2022
Hamilton, Canada98 contributions60 helpful votes
+1
4.0 of 5 bubbles
Great staff at the front desk when we checked in and in Bar One. The Tacos and Licky chicken meals were both great and the beer on tap was on the edge of freezing (Just perfect).

We have dogs and had a ground floor King end unit facing the rear and side. The side view was okay and the rear was just the parking lot but the space and layout was perfect.

We have been driving across country to our destination in Kelowna and our new home and this was a nice break and made us feel at home.

We will be coming back to Calgary quite frequently to visit our son and daughter-in-law who are moving here and other events and we will be asking for this same room.

Issues that could use future revision and or repairs…..

I am 6’3” tall and the shower head was installed for much shorter guests. I don’t believe that short people care if the shower head is higher but when its this height it doesnt even shoot water into my face or hair.

The tiles in the bathroom on the floor are cracked and the drain in the shower is plugged so you can have a shower then get out and wash your feet and ankles after you step out.

These are little things and the rest of what this hotel has to offer makes it a thumbs up from us.

Keep up the good work.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khaled Maaty, General Manager at Sandman Hotel & Suites Calgary West
Responded May 4, 2022
Dear Valued Guest, thank you for taking the time to share your feedback regarding your recent stay with us, we greatly appreciate your feedback and we are happy to receive such constructive feedback from a valued guest like you . Looking forward to seeing you again. Best regards
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PlanTravelRepeat wrote a review Apr 2022
London, Canada144 contributions57 helpful votes
4.0 of 5 bubbles
We spent a long weekend here in a Loft King Suite. The room was huge! The main floor had a bar area (fridge, microwave, coffee maker, toaster, sink), bathroom, living room, desk & small eating area. Upstairs was the bed with another tv. The room was very clean and we noticed that the staff were continually cleaning the lobby & hallways. With the bed being on the second floor of the room it was very quiet. You could hear some hallway noise when sitting in the living room area, but not upstairs. The room also had a great view of the ski hill (Winsport).
The hotel is attached to Denny's where we had breakfast 2 mornings. There is also a McDonald's, Starbucks, Opa! of Greece and some other quick options close by.
The staff were very friendly and accommodating. Due to our flight times we were able to get a later checkout which was very much appreciated.
Overall a great stay!
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Date of stay: February 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Loft King Suites are great for the space, view and quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khaled Maaty, General Manager at Sandman Hotel & Suites Calgary West
Responded May 4, 2022
Dear Valued Guest, thank you for taking the time to share your feedback regarding your recent stay with us. we greatly appreciate your feedback and are happy to hear that you enjoyed your stay and liked our service. Looking forward to seeing you again and be able to get 5 out of 5. Best regards
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Answer from gm_calwest
calgary
Hi, the best way to get to the Sandman Hotel & Suites Calgary West, if you do not have a vehicle, is by Taxi. If you require driving directions, please contact the hotel directly. Thank you.
Sheridan M wrote a tip Yesterday
5 contributions
5.0 of 5 bubbles
"Loved the two separate rooms for our family of four adults."
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Deborah P wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"20 mins from the airport but so easy to and from this hotel on Uber"
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Christine L wrote a tip Aug 2023
2 contributions
5.0 of 5 bubbles
"The elevator is a bit slow and makes odd sounds. "
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Sukhpreet S wrote a tip Aug 2023
Patiala, India50 contributions2 helpful votes
1.0 of 5 bubbles
"The rooms are old and so is the building."
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Navneet K wrote a tip Aug 2023
1 contribution
1.0 of 5 bubbles
"Bad air conditioner and worse experience "
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Not the right property for you?
There are more places to choose from in the Calgary area.
PRICE RANGE
C$152 - C$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandman hotel and suites calgary west, sandman hotel calgary west
LOCATION
CanadaAlbertaCalgaryNorthwest Calgary
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sandman Hotel & Suites Calgary West - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Sandman Hotel & Suites Calgary West
Which popular attractions are close to Sandman Hotel & Suites Calgary West?
Nearby attractions include Downhill Karting at Skyline Luge Calgary (0.7 km), WinSport (0.6 km), and Canada's Sports Hall of Fame (1.0 km).
What are some of the property amenities at Sandman Hotel & Suites Calgary West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sandman Hotel & Suites Calgary West?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sandman Hotel & Suites Calgary West?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sandman Hotel & Suites Calgary West?
Yes, free parking is available to guests.
What are some restaurants close to Sandman Hotel & Suites Calgary West?
Conveniently located restaurants include Angel's Drive In, Bona Roma Pizza, and Avenue 16 Kitchen & Bar.
Are there opportunities to exercise at Sandman Hotel & Suites Calgary West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Sandman Hotel & Suites Calgary West?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Sandman Hotel & Suites Calgary West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sandman Hotel & Suites Calgary West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sandman Hotel & Suites Calgary West?
Many travellers enjoy visiting Heritage Park Historical Village (13.7 km), The Confluence Historic Site & Parkland (12.3 km), and Lougheed House (10.4 km).
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