Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
45 Hopewell Way NE, Calgary, Alberta T3J 4V7 Canada
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US$137
US$98
Free cancellation until 23-02-05
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About
#70 of 116 hotels in Calgary
Location
Cleanliness
Service
Value
Hotel Located Near Calgary International Airport Provides Free Airport Shuttle.Alberta's largest city, Calgary, is a thriving metropolis of business and leisure in Western Canada. A few kilometers from Calgary International Airport (YYC), the Holiday Inn Express Airport Calgary offers you comfortable accommodations close to the best of Calgary's attractions. Holiday Inn Express Airport Calgary features an indoor pool, waterslide and hot tub guarantees a relaxing stay. There's a Fitness Centre, guest laundry and a Business Centre in this non-smoking hotel in Calgary. Other outstanding amenities include a free Express Start Breakfast bar & a free airport shuttle that will help take the stress off planning your stay. Just 15 kilometers from the heart of Calgary, our hotel is a great location to stay while attending the annual Calgary Stampede.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Centre with Internet Access
Paid public parking on-site
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Location
43Car recommended
Grade: 43 out of 100
11Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
45 Hopewell Way NE, Calgary, Alberta T3J 4V7 Canada
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322Reviews5Q+A45Room tips
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A good stay. Clean basic room. Everything worked well. Good shuttle that you must book. It doesn't run 24 hours. No breakfAst included but they have a full restaurant. Just down the street are many small fast food places. Easy walk. At the airport tourist booth you can get a $99 voucher.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Don't let the name of the hotel fool you like I did. I booked this hotel to spend the night before an early morning flight. I booked right from their site. I guess I didn't read far enough down the site to see they don't offer shuttles to the airport. So to my surprise when we arrived to schedule it all, they don't me they don't offer shuttles, so then I said can I leave my car, and we will get a cab, they said they don't do that either. I could wait until the next morning to ask a manage, which was no help as we would already be at the airport. It was awfully confused to see so many vehicles in the lot, COVERED in snow with the wipers up, as if they were being left there long term...then all we wanted to do after a long drive was unwind in the pool and hot tub, only to find out the hot tub was down. We eneded up staying the night, and then taking our car to different hotel and leaving it there while away. Would never stay here again, just because of the lack of customer service and mislead name of the hotel.…
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Date of stay: December 2022
Value
Location
Service
Room Tip: Stay away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zahir P, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded 4 weeks ago
Thank you for looping us into your concern about the parking, and the shuttle issues. But on our website, it states that we have discontinued our Long term parking program, but What you described certainly is not the kind of experience we want any of our guests to have. We strive to offer the type of hospitality our guests value most where the essentials are done exceptionally well, but that did not happen on your visit. I am sorry to miss out on this area. Please rest assured that I will address your issues with my service team to rectify them immediately.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NEVER give this place your business! They are very untrustworthy and try to scam you. We travelled with our 3 kids and a baby and caught a flight into calgary late evening. We pre booked our room a mo th in advance knowing we would need the crib/ pack and play for our baby to sleep. We got into Calgary late at night and took a taxi because we were told they do NOT offer a shuttle. It was right on their website. (Later to find out we did not need to spend the 50.00 on a taxi because they sometimes offer a shuttle🙉. We get in to find out a family that walked in 40 min before us without a reservation took our crib that we booked. As it was almost midnight and we had nowhere to go we had no place for our baby to sleep. We book the large family suite with a bedroom and 3 large beds. We didn’t sleep a wink as we had no where to put our baby down. When we talked to the manager in the morning he said for lack of works “too bad for you!” I said you obviously do not have kids or you would know how important it is for a baby to have a safe place to sleep and the reason why we booked at his hotel a month in advance was because we were told we would have a pack and play as we were the first to reserve one for the night we reserved for. His staff were rude and they did not compensate our room which we did not sleep in because we had no safe place for our baby to sleep. Do yourself a favour and NEVER stay here.…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zahir Poonawala, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Dec. 16, 2022
Thank you for taking the time to post your comments regarding your recent stay with us. I would like to apologize for what you encountered in your guest room. Please rest assured that I will address your issues with my service team to rectify them immediately. We appreciate you bringing the issues/ concerns to our attention. Thank you for choosing Holiday Inn Express & Suites Airport-Calgary.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent customer service! I had to leave an item until my return next month and the employees didn’t hesitate to hold it for me. To be completely objective, they don’t offer a free breakfast like every other Holiday Inn Express that I have stayed at, the “closet” had no hanger rail and wasn’t deep enough (about 4”) for hangers anyway (photo - hangers laying on shelf) and the heat/AC alternated from hot to cold all night. But their willingness to keep an item for me until my return offset these inconveniences.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: Breakfast not included!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zahir Poonawala, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Dec. 13, 2022
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Express & Suites Airport Calgary. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Layover hotel arrived 800 PM. Called on the airport shuttle procedure before arrival, and was told take a taxi & they would reimburse me. Taxi driver walked into hotel front desk with us and it was all covered. Quick 10 minutes from the airport. Check in was quick, booked via Aeroplan points. Hotel is "new" in a upscale industrial area, other hotels here as well. NO ONSITE EATERY. Walked to the nearby Freeport Food Drink - Bar Grill two hotels over. Had a late dinner in the lounge. It was excellent. King suite was nicely appointed. One problem was the room doors slam shut. Great for security. Very bad when sleeping. Breakfast was very good! Shuttle back to airport ended up being the hotels van now, departing at 10 past on the hour.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zahir Poonawala, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Sep. 28, 2022
Thank you for your feedback on your stay. We truly appreciate all your compliments! Hopefully, you will visit again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel through Expedia and were looking forward to our stay, as we’ve stayed here before. Our flight was delayed coming out of Boston, so we missed our connecting flight because of it, we would not be able to make our reservation for tonight because we are stuck in Minneapolis. I called as soon as I could but they would not do anything for us and said they would be charging my card. I asked for the manager to call me back, nope, all I got was a call back from the front desk saying that since I booked through Expedia, I would have to call them. I call Expedia and they called the hotel who confirmed they have already charged my card and would not be refunding it. I’m really disappointed as this was a hotel I was planning on using for all our travels in the future. This is not a company who has their customers best interests at heart, it’s all about the bottom dollar. My recommendation, book at a better hotel who actually cares about their customers. Without customers, you have no business!…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Zahir Poonawala, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Aug. 27, 2022
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Express & Suites Airport Calgary. We apologize for the inconvenience that this issue had caused you. Please note that when booking through Expedia you did agree to the terms and conditions of the cancellation and unfortunately here due to your flight issues Hotel cannot be liable for the same.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our travel group had a wonderful experience at this hotel! They arranged our booking for 63 people on very short notice after another hotel cancelled our booking last minute. On top of that they gave us a great group discount. We are a special summer camp for Ukrainian refugee kids in Edmonton and this trip was very special for them. I also have to give a very special compliment to the wonderful lady at reception, Anna. She made our group feel very welcome and could explain information to the group in their native Ukrainian language. Thank you for the wonderful service, Anna! Дякуємо!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zahir Poonawala, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Aug. 27, 2022
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Express & Suites Airport Calgary. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed here for 3 days during the stampede for a business trip. when I checked in I was put in a room with a handicapped bathroom - Room 112. when I brought this up to the very young desk staff they said "you requested that" I immediately stated that I didn't and they backtracked and stated rooms were tight during the Stampede and they gave me what's available. Oblivious. the property itself is nice but those behind the desk don't have an appreciation for customer service. the hotel has an airport that only runs limited hours. if you come in early or late they will call you cab and give you a voucher which can be somewhat stressful. The internet connection was not reliable. if I had a choice I would not stay here again
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: confirm before check-in that they don't put you in room with a handicap bathroom
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Aug. 17, 2022
Hello Mark T, We appreciate your trust in choosing our hotel for your lodging needs and for leaving us a review! We aim to make sure that we always live up to, if not surpass, our guest expectations. I'm sorry to hear about the issues you encountered during your visit. I went ahead and let the hotel management know of your views so they could take swift measures to avoid a repeat of the situation. I also sent you a private message to follow up and obtain more details. Thank you for allowing us the chance to host you, and we hope you will give us another try! Safe travels, Jonathan A Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a mom of one of the group of 35 peace officer recruits that stayed with you guys I would like to say Thank-you. You guy had a lady who worked breakfast that went above and beyond for all the recruits. You weren’t just the breakfast lady but you were a mom to everyone when us mom’s couldn’t be there. You didn’t just do your job, you encouraged, you worried and genuinely cared. I only got to meet you briefly as I was headed to my daughters graduation but I thank you so much. I hope the managers realize its people like you that made that hotel a home for the time the group was there.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zahir Poonawala, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Aug. 27, 2022
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Express & Suites Airport Calgary. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Good- Rooms were updated, beds were clean and comfortable, front desk staff were nice and the pool was warm/great hot tub. We enjoyed the mini ice creams and snacks we could buy from the market. The Bad- My daughters favorite and only hoody ( special order) went *missing* from our room, I hate to point fingers but the only others that accessed our room was housekeeping and it was hanging up on a hook before we left that day. There is no safe place to leave anything. Its sad to think they could just help themselves to your belongings. Breakfast was ok, the eggs were runny and the sausage was questionable, the bacon, muffins, pancakes, cereal and oranges were good though.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zahir Poonawala, Owner at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Responded Jun. 9, 2022
Hello Mercedy, Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Express & Suites Airport Calgary. We apologize for the inconvenience that this issue had caused you. Rest assured that we will take a look at the concern so it will never happen again. Would it be possible for you to contact me directly, as I would like to get some additional information from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$103 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites airport - calgary hotel calgary, holiday inn express and suites airport - calgary, holiday inn express calgary, calgary holiday inn, holiday inn calgary
LOCATION
CanadaAlbertaCalgaryNortheast Calgary
NUMBER OF ROOMS
101
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Claim Your ListingHoliday Inn Express & Suites Airport-Calgary, an IHG Hotel (C̶$̶1̶9̶6̶) C$130 - UPDATED 2023 Prices, Reviews & Photos (Alberta) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Nearby attractions include The Hangar Flight Museum (1.1 km) and Virtual Flights (0.7 km).
What are some of the property amenities at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Conveniently located restaurants include Cactus Club Cafe Barlow Trail, Chop Steakhouse & Bar, and Moxies.
Are there opportunities to exercise at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express & Suites Airport-Calgary, an IHG Hotel?
Many travellers enjoy visiting Fort Calgary (6.4 km), Eau Claire Smokestack (6.8 km), and Old Saint Mary's Parish Hall (7.8 km).