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Holiday Inn Express & Suites West Edmonton-Mall Area

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Traveller (14)
Room & Suite (37)
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Overview
Hotel website
18520 100 Ave NW, Edmonton, Alberta T5S 0K6 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Holiday Inn Express & Suites West Edmonton-Mall Area
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (219)
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219 results
Traveller rating
160
44
11
1
3
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Time of year
LanguageEnglish
160
44
11
1
3
Show reviews that mention
All reviews underground parking games room west edmonton mall standard hie fare big vehicle an ihg rewards member per load king jacuzzi room beautiful bathroom above ground stayed days one way street hi express hotel is modern great hotel work space shuttle service
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1 - 5 of 219 reviews
Reviewed yesterday

The service was excellent, the beds were like heaven. The free breakfast was so awesome, very filling. My children loved the pool and the games room. I would recommend this hotel to my friends and co-workers. Its great for a family weekend or for business.

Thank 2Cool4Me33
Response from JonRS1, General Manager at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded yesterday

Anytime the word "Heaven" is used in a review, we're happy :) Thank you for the great recommendation and for taking the time to share your experience. Kind Regards, Jon Sholter General Manager Holiday Inn Express West Edmonton

Hotel's Favourite
Reviewed August 6, 2018 via mobile

We stayed 4 days with 4 other couples & they were so acommodating to every request from storing our blue ice to old towels to wipe off our rain-soaked cars. We wanted to use the breakfast room for a potluck with local friends & they...More

Thank srashford
Response from JonRS1, General Manager at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded August 7, 2018

We really appreciate all the kind words in this review! We are glad our Team was able to accommodate your requests. If we have the power to make our guests' lives better, we do our best to do so! Thanks Again, Jon Sholter General Manager...More

Reviewed 3 days ago

Adequate, hallways noisy at night. Breakfast OK, not particularly tasty. Beds comfortable, easy access to roads and West Ed mall. Lots of new development in area. Bedding clean, crisp, pillows really goodMore

Review collected in partnership with this hotel
Thank BLMAlberta
Response from JonRS1, General Manager at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded yesterday

Thank you for the overall pleasant review. We always strive for more than 3 stars, but we understand the noise challenges you encountered during your stay. This is not indicative of a normal experience and we hope we did enough to earn another chance to...More

Reviewed 3 days ago

Front desk staff were the best from check-in to recommendations for meals to directions. Breakfast and area were one of the best we encountered on our trip. Would recommend this facility to anyone wanting to stay close to WEM.More

Review collected in partnership with this hotel
Thank Robert H
Response from JonRS1, General Manager at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded yesterday

We always enjoy reading recommendations like this! We are glad our Guest Service Team was able to do just a little extra to make a difference and we hope to see you again at the Holiday Inn Express West Edmonton - Mall Area. Jon Sholter...More

Reviewed 5 days ago

The front desk lady was very accommodating - we needed to change for a 1 pm wedding ceremony (check in is 3 pm) - they had the room ready for us when we arrived at 11:30 - room was very clean and comfortable (booked for...More

Thank Mark T
Response from JonRS1, General Manager at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded yesterday

Thank you for this 5 star review! Although early check in is never guaranteed, we do our best to accommodate if we are able. We appreciate this compliment to our Guest Service Team member and hope to see you again if ever in the area....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$97 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (14)
Room & Suite (37)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
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Questions & Answers
Ask a question
RB1400
June 18, 2018|
AnswerShow all 5 answers
Response from JonRS1 | Property representative |
Hey! We do not have an in house shuttle, but there is a free third party shuttle that runs everyday at our hotel. It leaves once in the morning to the mall and returns at end of business hours. Alternatively we are only a... More
1
Vote
nwtraveler16
September 19, 2017|
AnswerShow all 4 answers
Response from JonRS1 | Property representative |
Our breakfast runs from 6:30am - 9:30am on weekdays and 7:00am - 10:00am on weekends. Hope this helps!
0
Votes
Travl4lifer
May 19, 2017|
AnswerShow all 6 answers
Response from gerry5366 | Reviewed this property |
I find it hard to believe. I found they've got lots of parking.
0
Votes
Room Tips
"Room could include more fold up luggage racks when more then two on a room"
P8428OIroberth
3 days ago
Read review
"We chose a king bed and away from the elevator"
Westerham
3 weeks ago
Read review
"Rooms are extremely clean"
Savoury-Adventures
Aug. 25, 2018
Read review
"stay away from sky service shuttle"
coreyd566
Aug. 7, 2018
Read review
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