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Holiday Inn Express & Suites West Edmonton-Mall Area

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Traveller (14)
Room & Suite (37)
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Certificate of Excellence
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Certificate of Excellence
GreenLeaders Silver level
Welcome to the new Holiday Inn Express & Suites West Edmonton- Mall Area, your place to stay when travelling to West Edmonton. Our Edmonton hotel is conveniently located in close proximity to West Edmonton's business and industrial areas. Enjoy world class shopping and entertainment at West Edmonton Mall, just minutes from our hotel where you can satisfy your shopping needs, access over 100 restaurants and take in amazing attractions like Galaxyland, World Waterpark and Marine Life. Our hotel is just 10 minutes from Edmonton's downtown core and 30 minutes from Edmonton International Airport. For the sports fan, catch an Edmonton Oilers game at Rexall Place or the Edmonton Eskimos at Commonwealth Stadium. Attractions like Telus World of Science and Fort Edmonton Park are a short drive away. Enjoy our 100% nonsmoking hotel while nestling into one of our modern rooms. Stay connected with our free wireless high speed Internet and 24 hour Business Centre. 49" flat screen televisions with HD programming come standard in all rooms. Wind down in our pool and hot tub or get in a work out in our spacious fitness facility. Experience a great night's sleep on our pillow top mattresses. Each morning start your day with a delicious complimentary hot breakfast. Need a place to meet? Our hotel has meeting space for up to 150 people. Whether you are in Edmonton for business or leisure, our staff will strive to make your stay exceptional.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
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Location
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Contact
18520 100 Ave NW, Edmonton, Alberta T5S 0K6 Canada
Getting there
Edmonton Intl Airport26 km
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234Reviews
101Photos
3Q+A
42Room tips
Traveller rating
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Nice size rooms that slept 5 and a very satisfactory continental breakfast. All the staff was very friendly. Will stay here again with a larger group of people in the futures. Very close to West Edmonton mall
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Review collected in partnership with this hotel
When I walked in a family was checking out at 9pm, because of the noise. I should have turned around and walked out, but thought as long as I was a couple floors away I should be ok. It wasn’t the case. Front desk staff did call up and ask the party to “cool it” but that was it.
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Response from JonSho, General Manager at Holiday Inn Express & Suites West Edmonton-Mall Area
Responded 2 days ago
Thank you for taking the time to share your experience. We do not have direct record as to when this incident may have happened as this TripAdvisor review is not tied to a specific reservation and we do not have anything recorded for an early check out due to noise issues. This being said, please feel free to contact us directly so we can make this situation right and prove that this stay was an exception. Once again we appreciate the feedback and we hope to get a second chance to earn your business :) Jon Sholter General Manager Holiday Inn Express West Edmonton
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We stayed here as a family for a few days over the Christmas break. We arrived after dark driving in from the west. While the GPS was telling me that the entrance was about 100m or so farther down the road, I missed the service road entrance at the west end of the building
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Response from JonSho, General Manager at Holiday Inn Express & Suites West Edmonton-Mall Area
Responded 4 days ago
We always like getting candid reviews such as this one! Thank you for the kind words and feedback. We really appreciate the compliments to our Team and even the parkade story, looks like we might have it a little too warm down there :) In any case, we invite you back any time to our Holiday Inn Express West Edmonton - Mall Area. Best Regards, Jon Sholter General Manager
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Very comfortable room, either new or recently updated, so USB power everywhere, and nicely laid out room for a business traveler. The included breakfast, while not stellar is still quite good. Heated underground parking is nice for a cold Edmonton winter
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Response from JonSho, General Manager at Holiday Inn Express & Suites West Edmonton-Mall Area
Responded Nov. 22, 2018
We really appreciate this 5 star review! We are glad you enjoyed some of our finer touches, like plenty of USB charging stations and Free Heated Underground Parking (maybe more of a major touch than a finer one :) We hope to see you again. Jon Sholter General Manager Holiday Inn Express West Edmonton
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Very convenient location for those visiting the West Edmonton Mall; Breakfast is very good, and good underground parking. The WIFI didn't work very well in the bedroom though. The entrance by car to the hotel is very tricky too because you have to come from the back of the
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Review collected in partnership with this hotel
Response from JonSho, General Manager at Holiday Inn Express & Suites West Edmonton-Mall Area
Responded Nov. 15, 2018
We are happy you enjoyed our location, breakfast and parking! If ever back with us again, please let us know about these WiFi issues so we can connect you with our network technicians. We also apologize regarding our access and invite you to speak to our Guest Service Team about the different ways to access our hotel, as the Wal Mart parking lot is not the only way :) Kind Regards, Jon Sholter General Manager
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Photo provided by managementHoliday Inn Express & Suites West Edmonton-Mall Area
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Holiday Inn Express West Edmonton - Mall Area in Room Lounge Chair
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Holiday Inn Express West Edmonton - Mall Area Standard King
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Holiday Inn Express West Edmonton - Mall Area in Room Work Area
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Executive King Room at the Holiday Inn Express West Edmonton - Mall Area
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Is there underground parking? Also is there a shuttle to the mall?
Hey! We do not have an in house shuttle, but there is a free third party shuttle that runs everyday at our hotel. It leaves once in the morning to the mall and returns at end of business hours. Alternatively we are only a five minute cab/uber ride away. I hope this helps!
1 vote
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What time does breakfast end?
Our breakfast runs from 6:30am - 9:30am on weekdays and 7:00am - 10:00am on weekends. Hope this helps!
0 votes
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Is the parking better? Some reviews say parking is an issue.
I find it hard to believe. I found they've got lots of parking.
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"Our room faced north with a lovely view of the loading dock of the commercial building behind the hotel. But no noise, so no complaints."
"A room away from the main entrance, people were outside talking and smoking at 4am, loud enough to wake me up"
"Get a room that faces the front of the hotel and away from the Walmart shipping receiving area."
"I would love to have washroom mats , if they provide one "
"Room could include more fold up luggage racks when more then two on a room"
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PRICE RANGE
US$91 - US$129 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaEdmontonPlace LaRue
NUMBER OF ROOMS
137
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