Chateau Nova Kingsway

3.5

Location

Cleanliness

Service

Value

Conveniently located within close proximity to Edmonton's downtown core, the Chateau Nova Kingsway provides a welcoming setting for whatever your travel entails. Enjoy our range of amenities from our Nova Restaurant & Lounge to our fitness centre, while enjoying a good great nights' sleep in our rooms or suites.

Full view

Property amenities

Free Parking

Restaurant

Fitness Centre with Gym / Workout Room

Bar/Lounge

Room Service

Free High Speed Internet (WiFi)

Airport Transportation

Banquet Room

Business Centre with Internet Access

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Non-Smoking Hotel

Pets Allowed ( Dog / Pet Friendly )

Public Wifi

Wheelchair Access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Kitchenette

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Quaint

Charming

HOTEL CLASS

Full view

Contact

159 Airport Rd NW, Edmonton, Alberta T5G 0W6 Canada

Getting there

Edmonton Intl Airport29 km

See all nearby hotels

Nearby restaurants

Pho Hoan Pasteur Fusion Noodle House

See all nearby restaurants

Nearby attractions

Alberta Aviation Museum

11 minSpeciality Museums

Axehole - Indoor Axe Throwing

3 minGame & Entertainment Centres

Big Al's House of Blues

8 minBars & Clubs

Sneaky Pete's

7 minBars & Clubs

See all nearby attractions

144Reviews

25Photos

3Q+A

24Room tips

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Popular mentions

Just in town

Hotel checkin was awesome..the restaurant I have to say was ok but the fans where very dirty. Looked like they have not been cleaned in quite some time ..otherwise great food and a nice place to stay..

Date of stay: February 2019

Don’t stay here!

The hotel was very dirty and had cigarette butts in the elevator. Would not stay there again would. It give me back my money said could refund a room. While other people who stayed there for her money back :( was gross. The food is very over priced. 30$ for yogurt and fruit. The…

Date of stay: January 2019

Response from JoseP6306, General Manager at Chateau Nova Kingsway

Responded 3 weeks ago

We appreciate your feedback and apologize for your experience. Our lapses in maintenance and cleanliness are unacceptable and I apologize profusely Be assured all of your comments were reviewed with our management team and the situation will be improved. We have also contacted your group organizer to offer a more personal apology We will ensure that your experience is not repeated and appreciate your bringing these problems to our attention via Trip Advisor. Regards

Get high for free!

Hang out in the lobby or hallways and enjoy the fresh aroma of freshly smoked pot... stay long enough and breathe deeply enough and you may not even care that your room didn’t have any pillows for the hide-a-bed that your kids are sleeping in. Don’t worry, the kids won’t mind…

Date of stay: November 2018

Response from JoseP6306, Manager at Chateau Nova Kingsway

Responded Nov. 4, 2018

We are very concerned to hear that you had a poor experience at our hotel. The overall feedback we receive from guests helps us improve for the next guests. Please accept my sincere apologies for your experience.

Birthday weekend

Fairly good place to stay. Friendly staff and easy check in..the room was clean and the bed and pillows were to our liking..bathroom very spacious. Lots of shopping areas with in a walking or driving distance..the restaurant served up great food..will return again..

Date of stay: September 2018

Response from JoseP6306, Manager at Chateau Nova Kingsway

Responded Sep. 10, 2018

Thank you for your positive review. Our team was happy to read that you were fully satisfied with our location and the quality of our food and services. We look forward to your return!

Awful stay

There was scum on the bathtub, toothpaste spots on the counter, water stains on the faucets, terrible housekeeping and front desk service and the only food that I enjoyed was the salad.. in which they almost extra charged me for.

Date of stay: August 2018

Response from Charlene B, Director of Sales at Chateau Nova Kingsway

Responded Aug. 20, 2018

Thank you for your review. We are very concerned by your feedback as your experience was in no way reflective of the exemplary standards of service that guests should expect from our hotel. Our Front Office Manager as well as our Executive Housekeeper are aware of your feedback and we have addressed each issue that you reported. We will ensure that your experience is not repeated and appreciate your bringing these problems to our attention via Trip Advisor. Please contact us at 780-424-6682 and ask to speak with the General Manager.

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Queen Room

Do you have a shuttle service from the Edmonton International Airport to your hotel.

Good afternoon, There is a shuttle service. It is called Sky Shuttle. You can request to be dropped off at our hotel. There is a charge for this service. Please let me know if you require any further information. Tina Tobin General Manager

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STAY AWAY IF YOU DRIVE A MOTOR HOME…. I heard that if I travel to Edmonton in my motor home, I am not allowed (bylaws) to stop and get out on any city street or city property. (e. g. shop downtown) Is this true? Thanks for your help. Regards, Phil

Hi. Sorry for the delay in getting back to you, as we wanted to confirm with bylaw that we were giving you the correct information. The city of Edmonton has actually made it easier to park anywhere in the downtown core with an RV. They have now designated that RV's simply pay what a car would to park in any paid/metered parking spot. they have changed the parking to zone;s which has allowed for more flexibility when parking your RV in the city. So, you are okay to bring your RV to town and park as needed in the city. Hope this helps, but please feel free to let us know if you have any other questions or concerns. All the best, Mindy Smythe

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Do you have free wifi. We are coming from north america and will probably not have phone service.

yes we sure do. we have full WiFi throughout all our hotels complimentary. thanks

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