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Chateau Nova Kingsway

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116 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Nova Kingsway
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Showing 115: English reviews
Kendall Park, New Jersey
Reviewed 1 November 2015

I was surprised how large the room was. It was also nicely appointed with a kitchenette, dining table with 4 chairs and large living room. The room feels like it's been recently remodeled, but a few things need attention (wallpaper seams in the bathroom are all opened up, a few floor tiles were cracked). The room and bathroom were clean....

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Helpful?
Thank Alan B
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Alan B Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We pride ourselves on providing a clean, comfortable stay coupled with great service. We agree, the rooms are very large, great for an individual or family visit. We are excited to tell you that we are indeed doing some remodelling as well as maintenace repairs...

Hinton
Reviewed 6 October 2015

I stayed one night for business but it was really noisy. The hotel was clean and there were no issues with staff. I had to unplug the fridge as soon as I got into the room because it was rattling so loudly. There was a lot of noise in the hall and upstairs until about midnight and then it started...

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Helpful?
Thank S996NFkab
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

S996NFkab Thank you for taking the time to review the hotel on your recent visit to Edmonton. We are very sorry to hear of the issues you had with your stay and the added noise. We did investigate the fridge concern and have made the needed changes to ensure this is not a problem in the future. We are pleased...

Calgary, Canada
Reviewed 23 August 2015 via mobile

We have come to this hotel for the Edmonton blues festival for about 7 years. We usually get a king suite but due to some last minute changes we did not have all the usual folks with us. We explained this at the front desk. And they changed us to queen single rooms without any hassle. They were very happy...

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Helpful?
Thank mgrose59
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear mgrose59 Thank you for taking the time to write a review for the Chateau Nova Edmonton Kingsway. We are very happy to host you every year. We certainly strive to accommodate all our guests needs and provide a clean, safe and comfortable environment. Your kind words have been passed on to our team members. We are presently undergoing some...

Red Deer, Alberta, Canada
Reviewed 21 August 2015

The Chateau Nova was a fantastic venue for a wedding that I organized for my step-daughter. The Catering Manager Honeylen, was spot on and kept herself available to us from the moment we booked, right through the entire evening of our event. The bartenders were very good and we had lots of fun with them. The Buffet dinner was delicious,...

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Helpful?
Thank Carolyn C
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Carolyn C Thank you ever so much for reviewing the Chateau Nova Edmonton Kingsway. We really appreciate all your kind words. We certainly agree with you regarding Honeylen she is an outstanding team member. We have passed all your comments on to all the staff. So very happy you enjoyed your room. We are in the midst of a...

Mississauga
Reviewed 12 August 2015

Front desk staff were friendly, room was exactly has pictured, very clean and staff were friendly thru the hotel, including the restaurant. Parking is free, the restaurant offers a great wide range of meal choices.

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Helpful?
Thank Eric L
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Eric L Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased you enjoyed your stay with us. We certainly strive to provide the very best service and a clean and comfortable stay for all our guests. We are excited you enjoyed our menu choices in the restaurant as we very recently launched...

Fort McMurray
Reviewed 25 July 2015 via mobile

We have stayed here numerous times over the last three years however this visit was not very good. The room we were in needs an upgrade terribly, the washroom, the main area, etc. the check in was not very good considering the time of night we showed up, they had me in at the wrong rate as reserved. Then put...

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Helpful?
Thank kmelanson
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Kmelanson Thank you for taking the time to review the Chateau Nova Edmonton Kingsway. We are pleased to let you know that we have begun renovations to our rooms at this time. We are starting with some upgrades to our washrooms. Work began this week. We have also had some furniture upgrades in the last 2 weeks. We understand...

Alberta
Reviewed 23 July 2015

Booked this place after finding hotels booked up in the area due to events happening in the city during the week. Was greeted with friendly staff and check in was not a hassle. Got a room in the next building - didn't have a say as they were also filled up, so when booking please request to stay the main...

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Helpful?
Thank JustATravelGurl
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Justatravelgurl Thank you for taking the time to review the Hotel on your quick visit to Edmonton. The night you stayed was a busy one in the city. Lots of concert goers. Most likely the cause for the singing in the hallways. We are glad you enjoyed the service and the clean spacious rooms. The rooms in the outside...

Calgary, Canada
Reviewed 15 July 2015

We just spent 2 nights at this hotel as I was having surgery and needed to be within close proximity to the hospital once I was released. We had a King deluxe room which was located in the other building, just behind the main hotel.- Bed was super comfy, room was average clean, we had a microwave, bar fridge, 32?...

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Helpful?
Thank caribbeanchickie
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Caribbeanchickie: Thank you for taking the time to review our hotel. We appreciate all comments as they assist us in our ongoing business planning. We are pleased you enjoyed our beds, we love them too! We have made a note on your file for any future visits reminding us that you prefer the rooms away from the street. We...

Reviewed 9 July 2015 via mobile

I'm here right now. Rooms are decent. I got a king bed suite. Bed is really nice. Couch is terrible to hang out on. Restaurant breakfast is good. They overcook every dinner I've had. Room cleaning is not great. They do a minimal job at best. Overall not bad. I have no big complaints and no real big compliments. Bartender...

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Helpful?
Thank Dean B
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Dean B, Thank you for sharing your comments with us. We certainly strive to provide great service and a clean comfortable stay. We appreciate your candid comments about housekeeping and the kitchen. We will be sharing these concerns with our team in our ongoing effort to be the very best. We do hope to see you on a future...

Prince George, Canada
Reviewed 9 July 2015

We stayed here for 9 nights from June 27 to July 6. Initially we were in a standard room but upgraded to a suite for the last 6 nights for a mere $5 extra per night. Great rate if you stay for 7 nights or more. The beds were very comfortable, nice bedding, good ac, staff were friendly. The downside...

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Helpful?
Thank orangecrush58
TTvacationgal, General Manager at Chateau Nova Kingsway, responded to this review

Dear Orangecrush58 Thank you for taking the time to share your comments. We value all comments and strive to provide the best service and a comfortable stay. We are happy to hear you had a great sleep we love our beds and bedding as well!! The Executive suites are great for a long term or short term stay, we agree....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Chateau Nova Kingsway

Address: 159 Airport Rd NW, Edmonton, Alberta T5G 0W6, Canada
Region: Canada > Alberta > Edmonton
Price Range: $122 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Nova Kingsway 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Chateau Nova Hotel Edmonton
Chateau Nova Hotel And Suites
Chateau Nova Kingsway Edmonton, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Nova Kingsway staff and other travellers.
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Questions? Get answers from Chateau Nova Kingsway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is not close to the International Airport. It is 45 minutes”
 of 5 bubbles marcelocB2468GY, 12 Oct 2016 | Read review
“Search online through Trivago to see the best price, Chateau Nova will match it.”
 of 5 bubbles WesternCanuk, 12 Sep 2016 | Read review
“Very poorly situated in the city, very few amenities close by”
 of 5 bubbles S4136MVstephanieh, 5 Feb 2016 | Read review
“Ask for a room in the main building”
 of 5 bubbles S996NFkab, 6 Oct 2015 | Read review
“rooms away from the main road are best if you want to get a good nights sleep”
 of 5 bubbles caribbeanchickie, 15 Jul 2015 | Read review
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