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If you don't smoke DO NOT stay here. Everywhere in the hotel smells badly of smoke, even on the "non smoking" floor. If I could afford to pay for yet another hotel tonight I would leave immediately. I literally had to go buy fabreeze to...More
Response from Christee R, General Manager at Sands Inn & SuitesResponded 13 December 2017
I can appreciate your sharing your unsatisfactory comments during your stay with us.
I am sorry that you felt this way regarding your room as originally you had booked a smoking room because of price point and than you upgraded to NON upon check in....More
We stayed in a renovated room on second floor and it was very nice. Room had a fridge and microwave. Room was very clean. The hotel has an elevator which is very convenient. Staff were all very nice. Convenient Location for us and great Parking....More
Response from Christee R, General Manager at Sands Inn & SuitesResponded 21 March 2017
Thank you for taking the time to share your stay with us on Trip Advisor!
We receive many compliments on our newly renovated rooms and are excited to move to the next floor once this one is completed!
We are pleased you enjoyed your stay...More
This hotel has pros and cons, pros are... clean room, comfortable beds, staff are friendly and the restaurant has decent food the wife loved the soup. Cons are.. some of the people that hang out at the lounge are questionable (they have VLT's ) in...More
Response from Christee R, General Manager at Sands Inn & SuitesResponded 31 August 2017
Thank you for taking the time to share your stay with us in our Hotel.
We are pleased you were satisfied with your stay, rooms, beds, cleanliness and staff!
We are always aware of our guests in our Hotel, Lounge and Restaurant and can assure...More
The bed was SOOOOO comfortable. I cannot stress enough how well I slept. I would return purely for that reason! As for the rest - room was nice but the bathroom looked like a neglected gas station bathroom. The acoustic tile was stained, sagging and...More
Thank Deb V
Response from Christee R, General Manager at Sands Inn & SuitesResponded 23 August 2017
Thank you for taking the time to comment on your stay at our Hotel. I am so pleased your sleep was comfortable in our beds! We receive many compliments on them! I will have maintenance look into your room that you stayed in, as we...More
We went to the restaurant for breakfast on Tuesday. The service was super slow, we almost left because we waited forever and no waitress came out to the empty restaurant. Eventually she wandered out of the back and seemed like we were interrupting her day....More
Thank Joe D
Response from Christee R, General Manager at Sands Inn & SuitesResponded 24 July 2017
I am sorry to hear about your visit to our restaurant.
I will definitely share with the Owner and his staff regarding your concerns.
Christee - General Manager
US$55 - US$60 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Casino Hotel in Edmonton
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Response from NeverEverTours | Reviewed this property |
Two questions, first re. the wheelchair - you are absolutely right - it would be extremely difficult to maneuver a wheelchair even if you were to manage to fit one in the elevator. It was the smallest elevator not to mention... More
Two questions, first re. the wheelchair - you are absolutely right - it would be extremely difficult to maneuver a wheelchair even if you were to manage to fit one in the elevator. It was the smallest elevator not to mention the filthiest elevator, I have ever seen in a hotel. To respond to the questions below about walking to and from Rexall Place, et me repeat that our taxi driver wouldn't let us get out until he had our luggage inside and then walked us right to the door. If you want to walk outside that hotel at night I would take security!