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Fairmont Hotel Macdonald

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Traveller (386)
Room & Suite (333)
Dining (63)
Ratings and reviews
Certificate of Excellence
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Pets Allowed
Spa
4 Star Hotel
Stately Downtown Hotel located 30 km from international airport.
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Location and contact
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
26.4 km to Edmonton Intl Airport
100 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (1,238)
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709
327
110
46
19
Show reviews that mention
All reviewsconfederation loungegold flooroverlooking the riverbeautiful hotelnorth saskatchewan riversteam roomvalet parkingan upgradeself parkdowntown edmontonbed was very comfortablewould highly recommend this hotelharvestsmudgesbrunchweddingbellman
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1 - 5 of 1,211 reviews
Reviewed yesterday

My sister and I stayed in the Fairmont. We were upgraded (C$ 500 value) to a lovely room, with breakfast and happy hour amenities. The staff was exceptional; courteous, helpful and accommodating. The terrace and gardens quite an experience for dining, or just having drinks...More

Thank mariajanzen2000
Reviewed 5 days ago via mobile

We enjoyed our stay at the Fairmont Hotel MacDonald. It was a splurge for us before heading to a cabin in Jasper. The customer service was world class. Everyone was so friendly and helpful. We enjoyed lunch on the patio and drinks in the lounge....More

Thank coalchick
Response from JoslynBlack, Public Relations Manager at Fairmont Hotel MacdonaldResponded 4 days ago

Thank you for taking the time to share your feedback and we hope you enjoyed your Jasper vacation as well! Warm regards, Joslyn Black Communications Manager

Reviewed 1 week ago via mobile

The service at the Harvest Room from our unfortgetable server Dew Johnny was both personable and professional! Everything Dew suggested, from the wine pairings to the decadent desert was top shelf. The experience was excellent and we cannot wait to come back. Thank you again....More

Thank jb0the
Response from JoslynBlack, Public Relations Manager at Fairmont Hotel MacdonaldResponded 4 days ago

Thank you for sharing your compliments, we look forward to welcoming you back in the near future. Warm regards, Joslyn Black Communications Manager

Reviewed 1 week ago via mobile

A kind thank you to the Fairmont Macdonald and especially to Dew Johnny! Recommendations for wine pairings were excellent, the service was catered to our group, and we were treated like queens on our friendaversary!

Thank charlotterath
Response from JoslynBlack, Public Relations Manager at Fairmont Hotel MacdonaldResponded 4 days ago

Thank you for taking the time to share your feedback and we will be sure to pass along the compliments to Dew. Warm regards, Joslyn Black Communications Manager

Reviewed 1 week ago via mobile

Myself and a few friends dined at the Harvest room at the Fairmont Hotel Macdonald, our server was Dew Johnny and we could not have been more pleased with the service. He was so friendly and considerate and gave excellent recommendations for food and drinks....More

Thank garnermori
Response from JoslynBlack, Public Relations Manager at Fairmont Hotel MacdonaldResponded 4 days ago

Thank you for the wonderful feedback and praises, we will be sure to pass along your feedback to Dew. Warm regards, Joslyn Black Communications Manager

View more reviews
About
Description
Stately Downtown Hotel located 30 km from international airport. ...More Less
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Luxury
,
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (386)
Room & Suite (333)
Dining (63)
Pool & Beach (27)
Amenities (56)
Business Centre & Event Rooms (7)
Questions & Answers
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Framacc
UPDATE: Following our weekend at the Fairmont Hotel Macdonald, I received a follow up call from a very helpful and understanding David Paquet, the Director of the Front Office to discuss our issues. He was very apologetic, accepted our issues weren't in the true spirit of the usual standards of the hotel and was very helpful for future bookings (by offering an upgrade should we wish to stay again) as well as some compensation for our weekend. My point was that it would be a shame for another couple to experience the same as we had and I suggested that he also actually have a look at room 524. My review was fact, however I feel a lot happier now that we have received some professional customer service from Mr David Paquet. It's just a shame the same level of service wasn't apparent during our stay but I'm sure these issues will all be addressed going forward. Frank
March 22, 2018|
AnswerShow all 3 answers
Response from G6576QVlisan | Reviewed this property |
My many stays at the Edmonton Fairmont MacDonald have been handled always with the utmost decorum. I’m very glad to hear of their quick and complete response to any issues that had arisen during your stay, Frank. Not... More
0
Votes
Kim S
December 6, 2016|
AnswerShow all 7 answers
Response from Eric_the_Bish | Reviewed this property |
Yes for all, on request.
0
Votes
Kim S
October 27, 2016|
AnswerShow all 2 answers
Response from GarrettTurta | Property representative |
Thank you for your comment, please contact the Fairmont Gold floor concierges directly at 780 429 6491. Regards