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Chateau Lacombe Hotel

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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451 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Wallington, United Kingdom
Reviewed 17 January 2016 via mobile

The room wasn't massive but the 2 big queens were extremely comfortable with lovely fresh linens. Shower was nice and powerful and the towels new and fluffy. Very helpful staff (I left a really sentimental bracelet in my room and they found it and are sending it back. V pleased)

Thank Suzanneandsam
Grande Prairie, Canada
Reviewed 9 January 2016

I work in the hotel industry so know the quirks and stresses of managing a hotel but this one leaves a lot to be desired. We booked this hotel online through Expedia. Upon arrival was impressed with the look of the hotel, friendly concierge in the lobby. That impression quickly faded when dealing with rude front desk staff. That sets...

Thank Carol F
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Thank you for your email with your feedback. Our sincere apologies for the challenges that occurred during your recent stay. The hotel was opened in 1967 and the developers did not foresee the influx and growth of trucks although they did have the foresight to build 600 plus stalls. Please note that we do have an additional parking lot adjacent...

Lacombe, Canada
Reviewed 3 January 2016 via mobile

We first stayed here on our honeymoon 30 years ago and this visit was just as memorable. Our room was clean and spacious. The bed was comfortable. Room service was on time and the food very hot. Friendly front desk staff checking us in and out. We will stay here again!

Thank Cindy E
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Hello, So delighted to hear of your recent stay at the Chateau Lacombe Hotel. Looking forward to your return. Please consider booking direct to the website for additional savings on parking and buffet breakfast. Yours in hospitality, Ike Janacek GM, Chateau Lacombe Hotel

Reviewed 24 December 2015 via mobile

We came here back in 2013 and were deeply disappointed in the outdated rooms. At that time management wrote us to say they were upgrading and asked we return. So 2 years later we decided to try it out again. And I must say, what an improvement! We got the concierge king room. With it came the surprise of free...

Thank SarahandMarcel
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Thank you for giving us the opportunity to serve you during your recent stay at the Chateau Lacombe Hotel and thank you also for taking the time to post. Life is busy so we do appreciate it. It was disappointing to hear of your breakfast feedback and rest assured, we will review with our Food and Beverage team. It is...

Winnipeg, Canada
Reviewed 22 December 2015 via mobile

Picked this hotel for its location as I was staying for business. Found my room to be a little dated but comfortable. I only had room service food - it was mediocre. Wifi was fast and my room had a great view of the river. The front desk staff were clueless and slow, but friendly enough.

Thank CanadianAmanda
R W, General Manager at Chateau Lacombe Hotel, responded to this review

Thank you for taking the time to post your feedback about your recent stay. We do take your comments about the room service food and front desk staff seriously and will review with both our Front office and Food and Beverage team. We look forward to your return stay. Warm Regards, Ike Janacek, GM

New Orleans, Louisiana
Reviewed 15 December 2015

Stayed on the top floor for a special night out. The room was gorgeous but had two fans running when we got there. That should have been our clue. Even with windows open and fans going we roasted all night long. Couldn't get the heat down. My husband surprised me with the romance package. Dinner was lovely, would return if...

Thank LLE29
Reviewed 14 December 2015 via mobile

Booked online and got a great deal. The hotel is very central to the heart of the city. No problem with access nor parking. The hotel is prestigious, awesome lobby, most spectacular restaurant on the top floor- but the room with two double beds, not queens, needs a bit of an update. Very good value for money, but you need...

Thank Aaron N
Reviewed 14 December 2015

The hotel was clean, rather unfriendly lady at check in though AND the worst, I asked for parking she let me know that it is underground. Downstairs is a sign for hotel guest you have to register your vehicle which I did (i worked in this industry long enough). In the morning surprise surprise, under my door slipped into my...

1Thank sjungocanada
Reviewed 13 December 2015

My husband and I stay here a few times every year as it is quite convenient and affordable for a downtown hotel. This last visit, we spent about $15.00 extra and upgraded to the concierge floor. Our package included evening wine and cheese, continental breakfast and parking. We were too late for the wine and cheese but the breakfast was...

Thank Miriam K
Calgary Alberta Canada
Reviewed 13 December 2015

I stayed recently at the Chateau Lacombe on one of their "consierge" floors. When staying at the Chateau Lacombe choosing a room on a consiege floor is the way to go. The room was recently upgraded with new paint, carpet, new shower and entirely redone bathroom. The towels, toileteries and robe are all first class. There is a refrigerator, large...

Thank Travellingtheworld1

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07/05/2017 08/05/2017
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Ronde Restaurant
La Ronde Restaurant
Cuisines: Seafood, International, Canadian, American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the iconic landmark Chateau Lacombe Hotel. Locally owned and independently operated, the Chateau Lacombe Hotel offers 307 guest rooms including 69 Concierge guest rooms allocated on the upper floors requiring key access, each fully renovated Concierge guest room offers Telus Optic LED TV and 15mb dedicated internet access for each room. Enjoy access to our private Concierge Lounge overlooking the majestic Edmonton river valley. Lounge Privilege's include: Daily continental breakfast & Daily evening beverages with Canapes. The Hotel is home to the city's award winning rooftop revolving restaurant La Ronde on the 24th floor and rotates over 88 minutes capturing the cityscape and river valley views. A great location for celebrating memorable moments and milestone events. With its 307 Guest Rooms and 14,000 sq. Ft. Of meeting space, the Chateau Lacombe Hotel is the preferred location for business and leisure travellers wishing to be close to downtown with the Arts & Culture, nightlife and soon to be revealed in 2016 - the Downtown Arts and Entertainment District. ... more   less 

Additional Information about Chateau Lacombe Hotel

Address: 10111 Bellamy Hill NW, Edmonton, Alberta T5J 1N7, Canada (Formerly Crowne Plaza Chateau Lacombe)
Region: Canada > Alberta > Edmonton
Price Range: $121 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Lacombe Hotel 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Edmonton, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Lacombe Hotel staff and other travellers.
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Viking, Canada
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Calgary, Canada
6 months ago

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Questions? Get answers from Chateau Lacombe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm going to assume staying on the lower floors might mean a less hot room?”
KellyTobler, 21 Apr 2017 | Read review
“River view has the best view of the River Valley”
408kirstenl, 17 Apr 2017 | Read review
“Ask for a fiver view, it was the best part of our room.”
stoonberries71, 14 Apr 2017 | Read review
“Be very specific with what you want .Higher floors have less noise .Early check in was promised ,but was unavailable .”
debbief166, 19 Mar 2017 | Read review
“Don't get room 1804”
deana777, 19 Mar 2017 | Read review
5 of 5
US$93* /night
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Prices are for 1 room, 2 adults
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