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US$133
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US$149
US$133
Free cancellation until 23-02-11
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About
#42 of 99 hotels in Edmonton
Location
Cleanliness
Service
Value
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Mini golf
Water park
Kids stay free
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Happy hour
Kids' meals
Wine / champagne
Vending machine
Billiards
Evening entertainment
Waterslide
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
On-demand films
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
Location
95Great for walkers
Grade: 95 out of 100
42Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Contact
17700 87 Ave NW, Edmonton, Alberta T5T 4V4 Canada
Getting there
Rental CarsSee car hire from US$19/day
5241Reviews18Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
This was such a great getaway for our family. We will definitely be doing this trip again. The hotel was quiet and my children were able to sleep through the night. We loved how convenient and accessible everything was.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Hello Ashley, thank you for taking the time to leave us with your kind words! We are so glad to hear you enjoyed your stay. We cannot wait to welcome you and your family back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Everything was amazing. From check in to check out, the experience was great. And it was so easy to do all of the attractions at the mall, and be right there! Don't let the price dissuade you. Worth every penny to stay in a theme room. Our kids (9&11) were in awe.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fantasyland Hotel, General Manager at Fantasyland Hotel
Responded Jun. 17, 2022
Thank you so much for your positive feedback Cheryl! We’re very grateful for guests like you and hope you stick with us for years to come! In case you have any other feedback to us, please do not hesitate to contact us at any time. Looking forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had an overall very nice stay at the hotel and enjoyed the themed room very much as well as the L1 and L2 restaurants. I will definitely be wanting to return to this hotel. One complaint of mine would have to be that one of the elevators was working a little rough and it was concerning.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Thank you so much for taking the time to provide us with a 5-star rating! We are so glad to hear you enjoyed your stay and appreciate the feedback. Your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. If you have any further feedback, please feel free to reach out to us directly at rooms@flh.ca. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The convenience is great if you are planning to visit the mall attractions and/or shop, but the price is too high for the state of the rooms, I big upgrade is needed! I booked this stay with a promotional rate, I paid a fair amount at that rate but at the regular rate it is ridiculous.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Hi Jeannette, thank you for taking the time to provide us with your feedback! We greatly value your opinion as it helps us identify the areas we can improve on. We are sorry to hear we did not meet all of your expectations and apologize for any inconvenience this may have caused your stay. Be assured that the hotel is currently taking steps in renovating to enhance our property and to better serve you in the future. If you have any further feedback for us, please let us know. Looking forward to welcoming you back in the future Jeannette.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here as a staycation with my partner for my 28th. For $730 for two nights we ran into issues we probably shouldn't have for spending the stupidest amount of money for the experience of a theme room. 1. Our jacuzzi did not work the first night and because we are night owls and love to relax around 2am we couldn't call for maintence at that time so we missed out for one night with the Jacuzzi (it was fixed for our second night but still sucks). 2. No complementary breakfast is kind of a slap in the face sadly. 3. Having 4 elevators is horrendous when everyone needs to cram into them, specially during a pandemic where I feel very uncomfortable being that close to strangers. 4. The walls are paper thin and the space between the door and floor of the main entrance to your room makes mornings atrocious with kids running in the halls at 7am screaming... Overall I would not stay here again if I had to pay full price, but it was a great staycation and the Roman theme was fairly nice despite the issues we had (I need a circle bed, damn) …
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Thank you so much for taking the time to provide us with your rating. Thank you for choosing us to celebrate your birthday! We are sorry to hear that we did not meet all of your expectations and apologize for any inconvenience this may have caused your stay. Be assured that this is not the type of service we like to offer you and we understand your dissatisfaction, and this will be addressed with our maintenance staff to avoid further reoccurrence. We are glad to hear you enjoyed our Roman room, feel free to check out flh.ca for any upcoming promotions and more room types you may enjoy! We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the mid level Polynesian room and it is definitely not worth the price. No microwave, no complimentary breakfast, not particularly luxurious. We also found items left by previous guests in our room which makes me question how they clean. I would recommend staying somewhere off property to get more bang for your buck.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
We appreciate you taking the time to provide us with your feedback! We wish you had a better stay, it is feedback like this that we can learn from and use to improve. We apologize for the cleanliness issue you have encountered during your stay. Be assured that this is not the type of service we would like to offer you and we understand your dissatisfaction. This has been addressed with our housekeeping team to avoid further reoccurrence. We are happy to provide a microwave with your next stay, please just reach out to rooms@flh.ca. Thank you again for taking the time to provide us with your experience, please reach out to us if you have any further feedback and we hope you give us a chance to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night in one of the Western Family theme rooms. The rooms are a bit dated and we thought for the price we would be receiving a larger room, but the kids thought it was amazing. We could hear the neighbours tv very well which was a bit annoying late at night. So, maybe remember ear plugs if noise bothers you. The location is so fun though and it’s so wonderful for a quick visit that we will for sure go again. Overall it was great. Clean, everything worked, and bed was comfortable enough for one night.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Thank you so much for taking the time to share your experience with us! We appreciate your feedback as it helps us identify the areas we need to improve. We are glad to hear you enjoyed our Western room, and recommend checking out our Igloo Family room for your next stay! We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the superior room with 2 adults and 3 kids. Room was clean, staff was very friendly and helpful. Enjoyed the day at the waterpark with discounted passes. Will definitely come back! Overall, an excellent experience.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Thank you so much for taking the time to provide us with your feedback Sarah. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service! We'll make sure to extend your feedback to the rest of our team. We are very grateful for guests like you and we hope for you to stick with us for the years to come. Looking forward to hosting your family again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is convenient located in the mall and has tidy rooms. The rooms could use an update, but they are clean and the staff is friendly. A great weekend for our kids to enjoy movies, bowling, swimming, skating, golfing, the marine attraction and an amusement park. Money well spent. We could have stayed busy for a few more days shopping and enjoying all the mall has to offer. We will be back.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Thank you so much for taking the time to provide us with your honest feedback. Your opinion is valued greatly as it helps us identify the areas we need to improve. We are sorry to hear that we did not meet all of your expectations and we apologize for the inconvenience this may have brought to your stay. Be assured that the hotel is currently taking steps in renovating, to enhance our property and to be able to serve you better in the future. Once again, thank you for your feedback and we look forward to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was great having the family room with the grandkids they loved the bunk beds with there own lights , and nice didn’t leave the mall had everything there we needed nice to just walk around the mall before things opened
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Administrative Assistant, Other at Fantasyland Hotel
Responded yesterday
Thank you for taking the time to provide us with your kind rating. We are delighted to hear of how your grandkids loved the features of our theme room. Glad that your family had a wonderful stay and we look forward to welcome you back here at Fantasyland Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$160 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fantasyland hotel and resort, fantasyland hotel edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
355
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Frequently Asked Questions about Fantasyland Hotel
Which popular attractions are close to Fantasyland Hotel?
Nearby attractions include West Edmonton Mall (0.1 km), World Waterpark (0.2 km), and Galaxyland (0.4 km).
What are some of the property amenities at Fantasyland Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Fantasyland Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fantasyland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fantasyland Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Fantasyland Hotel?
Conveniently located restaurants include Old Spaghetti Factory (West Edmonton Mall), 1st RND WEM, and L2 Grill.
Are any cleaning services offered at Fantasyland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fantasyland Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fantasyland Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Fantasyland Hotel?
Many travellers enjoy visiting Fort Edmonton Park (4.2 km) and Rutherford House Provincial Historic Site (7.1 km).
Does Fantasyland Hotel have any great views?
Yes, guests often enjoy the city view available here.