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Fantasyland Hotel & Resort
4,505 reviews
#38 of 102 Hotels in Edmonton
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17700 87 Ave NW, Edmonton, Alberta T5T 4V4 Canada
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Full view
360
Panoramas (11) Room & Suite (575)
About
#38 of 102 hotels in Edmonton
Location
Cleanliness
Service
Value
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Mini golf
Water park
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Vending machine
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
Location
Full view
96Great for walkers
Grade: 96 out of 100
41Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Contact
17700 87 Ave NW, Edmonton, Alberta T5T 4V4 Canada
Getting there
Rental CarsSee car hire from US$19/day
4505Reviews17Q+A100Room tips
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Popular mentions
We came here from Wed-Fri with another family. The service was incredible. We got a reg theme room and it was really cute, kids loved the jacuzzi and we all slept comfortably. The location of this hotel is incredible! We came when it was at 50% capacity and felt like we had the mall to ourself. It was fantastic. Highly recommend and we will be back!
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Buy your water park and galaxyland tickets from the front desk they had fabulous deals
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Helpful
Response from Fantasyland Hotel, General Manager at Fantasyland Hotel & Resort
Responded 4 days ago
Thank you for sharing your experience with us. We are glad that you and your family had a great family get away with us. The Fantasyland Hotel is great option for a quick getaway as the hotel has indoor access to the West Edmonton Mall, which makes it very convenient for our guest to shop over 800 stores, dine at various restaurants and food court that offer different delicacies, as well as enjoy the indoor attractions that the mall has to offer such the World Waterpark, the Galaxyland, Professor Wem’s Mini Golf and many more. We are happy that you enjoyed your stay with us, and we hope to see you again soon. If you wish to book ahead, please do call our Reservations Department at 1-800-737-3783.
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The valet service broke our key chain which had hand made bead work on it from an indigenous elder. They weren't even going to tell us they broke it but at checkout my fiancé noticed it was just sitting on the counter. When she asked about it they questioned if it was even hers and then were rude and dismis I've and blamed us for it being broken. She was not happy at all and they refused to accept responsibility and the Valey driver was even more rude and dismis I've than the front desk clerk. On top of that we were woken up at 7 am by a loud hammering and grinding from construction work directly above us or down the hall from us.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Fantasyland Hotel, General Manager at Fantasyland Hotel & Resort
Responded 4 days ago
Thank you for sharing your feedback with us. We are sorry to hear that we did not meet expectations. We value all guest comments as this helps us improve on. If you wish to speak to someone directly, please email us at rooms@flh.ca with the details to your stay, your name and contact information.
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We came to West Ed for a mini family getaway and we weren't disappointed. We had a wonderful stay in the Space Room. The kids loved the bunks and we were surprised when we saw both bunks were double beds. The room was very spacious and there was plenty of room for our bags, etc. We went to the Waterpark and the hotel was happy to hold our bags until the room was ready. Unlike many comments I read, the elevators were just fine and we didn't have to wait to get up to our room. We ordered room service for breakfast and everything was delicious. Only complaints we have is the coffee in the room, the poor lighting in the bathroom and the bed. Both my husband and I had a terrible sleep and woke up with sore backs. Other than that it was a great experience! We will definitely be back again.…
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Fantasyland Hotel, General Manager at Fantasyland Hotel & Resort
Responded 5 days ago
Thank you for sharing your experience with us. We are glad that you and your family had a great family get away with us. The Fantasyland Hotel is great option for a quick getaway as the hotel has indoor access to the West Edmonton Mall, which makes it very convenient for our guest to shop over 800 stores, dine at various restaurants and food court that offer different delicacies, as well as enjoy the indoor attractions that the mall has to offer such the World Waterpark, the Galaxyland, Professor Wem’s Mini Golf and many more. I am very sorry to hear that certain things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. We are happy that you enjoyed your stay with us, and we hope to see you again soon. If you wish to book ahead, please do call our Reservations Department at 1-800-737-3783.
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My family and I really enjoyed our stay. Great service 👍🏻 and great fun. We enjoyed the extras that was included with our room like water park passes and the amusement park passes. My family and I have been here before and will definitely come again.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Fantasyland Hotel, General Manager at Fantasyland Hotel & Resort
Responded 6 days ago
Hello Aaronrose22, Thank you for sharing your feedback with us. We are glad to hear that you and your family a fun time with us. Our location is one of the best reasons why guest book with us. The Fantasyland Hotel has indoor access to the West Edmonton Mall, which makes it very convenient for our guest to shop over 800 stores, dine at various restaurants and food court that offer different delicacies, as well as enjoy the indoor attractions that the mall has to offer such the World Waterpark, the Galaxyland, Professor Wem’s Mini Golf and many more. We are happy that you enjoyed your stay with us, and we hope to see you again soon. If you wish to book ahead, please do call our Reservations Department at 1-800-737-3783.
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Great overall experience with the family, we did the waterpark and galaxy land not to mention shopped. Was easy to do it all while staying in the hotel. Overall a wonderful family getaway. Will definitely do it again
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Fantasyland Hotel, General Manager at Fantasyland Hotel & Resort
Responded 6 days ago
Hello Terrianderson83, Thank you for sharing your feedback with us. We are glad that you and your family had a wonderful time with us. The Fantasyland Hotel is a one of the best choices for a quick family get away during these times as there is a limit to travel. The hotel has direct access to the West Edmonton Mall which makes it a convenience to shop, dine and enjoy the different attractions of the mall during this winter season at the time of the pandemic. We hope you come and visit us again soon. Please do call 1-800-737-3783 to book your room ahead.
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PRICE RANGE
US$118 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fantasyland hotel and resort, fantasyland hotel edmonton
LOCATION
CanadaAlbertaEdmontonSummerlea
NUMBER OF ROOMS
355
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Claim Your Listing Frequently Asked Questions about Fantasyland Hotel & Resort
Which popular attractions are close to Fantasyland Hotel & Resort?
Nearby attractions include West Edmonton Mall (0.09 km), World Waterpark (0.1 km), and Galaxyland (0.4 km).
What are some of the property amenities at Fantasyland Hotel & Resort?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Fantasyland Hotel & Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fantasyland Hotel & Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fantasyland Hotel & Resort?
Yes, free parking is available to guests.
What are some restaurants close to Fantasyland Hotel & Resort?
Conveniently located restaurants include Old Spaghetti Factory (West Edmonton Mall), 1st RND WEM, and L2 Grill.
Are any cleaning services offered at Fantasyland Hotel & Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fantasyland Hotel & Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fantasyland Hotel & Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Fantasyland Hotel & Resort?
Many travellers enjoy visiting Fort Edmonton Park (4.1 km) and Rutherford House Provincial Historic Site (7.1 km).
Is Fantasyland Hotel & Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.