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Fantasyland Hotel & Resort

Booking.comUS$177*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,086 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
Kugluktuk
Reviewed 5 June 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank George Mr E
Faren C, Manager at Fantasyland Hotel & Resort, responded to this review

Reviewed 2 June 2015 via mobile

$50 a night pet fee? Insane. Didn't have anywhere for pets to use the restroom unless I walked across the mall parking lot. Annoying! They need a dedicated pet potty area. Other than that our stay in the king suite was lovely. Clean room and nice jacuzzi. The restaurant (the Lounge I think) had a delicious breakfast buffet and a...

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2Thank Briana V
Faren C, Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing Fantasyland Hotel for your previous stay. We are happy you chose to stay with us, and very happy to hear that the room and our breakfast buffett met your standards. I will make sure to pass on your concerns regarding the pet fee and your idea to have a dedicated pet potty area to upper Management,...

Calgary, Canada
Reviewed 31 May 2015

At the Hotel for a conference and I have to say that the amenities of the Hotel and the attached Mall are fantastic. The stay was great, the rooms clean and well appointed and the staff were incredible and professional! So why "Old Faithful"? Well, my toilet began shooting water up out of the toilet one night for about ten...

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Helpful?
Thank Don J
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay at Fantasyland Hotel and for sharing your experience here. I will definitely have our maintenance team take a look at “old faithful” to remedy that issue immediately. We hope to see you again soon for another adventure.

Winnipeg, Canada
Reviewed 29 May 2015

I was a speaker at a major conference held at the hotel. The hotel was convenient, of course, being connected to the mall. The hotel food wasn't great, but there are plenty of options that were excellent - Japanese restaurant in the mall was outstanding. It was nice to have a jacuzzi in the room - but it wasn't very...

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Helpful?
Thank Jen K
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with Fantasyland Hotel. I will review the food selection with our kitchen team so we can improve on this area. The room attendant who cleaned your room will receive additional training to ensure the proper procedure is followed when cleaning the Jacuzzi in the room. Your feedback is greatly appreciated as it provides us...

Edmonton, Canada
Reviewed 29 May 2015 via mobile

Me and my husband spent the night if our wedding in this hotel. We stayed in the Hollywood suite which was quite comfy. The bed was huge and we slept well. Although for the price you pay for the rooms and the fact that the hotel knew we were newly weds, I don't feel like they went out of their...

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Helpful?
Thank Kassandrarae
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for spending your wedding night with us last year. I am happy to hear that you and your husband had a comfortable stay in our Hollywood Nights Theme Room. Our newly renovated Roman Theme Room sounds like a romantic location to celebrate your first year wedding anniversary that’s coming soon. Hope to see you then.

British Columbia
Reviewed 28 May 2015 via mobile

We had 5 in our party - 3 adults and 2 children. We arrived on Friday night and loved wondering through the mall. We upgraded to the French Polynesian room. It was fun and newly renovated. The beds were very comfortable and while the room was full all 5 of us did fit. The bathroom had a great double head...

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Helpful?
Thank Learnigntotravel
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay at Fantasyland Hotel during your recent trip to Edmonton. It sounds like everyone had a wonderful time and enjoyed a comfortable weekend in one of our Modern Polynesian Theme Rooms. Come and visit us again real soon.

Fort McMurray, Canada
Reviewed 26 May 2015

Within a few KM we have tons of choices for hotels. We have chosen this hotel because our kids are not with us and, hey why not stay in the mall. Would recommend this hotel. Had a great experience and a great check in. The staff was knowledgeable on my random questions.

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Thank Tonkagurl
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with us and for sharing your experience. The entire team of Fantasyland Hotel is looking forward to seeing you for another great experience – with or without the kids

Reviewed 26 May 2015

I picked hotel for purely the convenience of parking my car and not having to drive anywhere. This was the last stop on a four day adventure with my daughter and I did not want to drive all over the city. It is convenient as you can shop, eat and drink and not worry about that possibility of being 1...

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Thank Lori B
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

The Fantasyland Hotel is definitely the place to be for convenience. Once you park your vehicle, you will not need it again until you are ready to head home. We have shopping, food, drinks, entertainment and a room to relax after a day full of adventure. We are looking forward to sharing yet another adventure with you and your daughter.

Calgary, Canada
Reviewed 24 May 2015 via mobile

Nice to have your accommodations right at the WEM. Hotel was very clean even with renovations going on. The hotel did a great job of keeping that in the background. It never affected our weekend. Room was clean and all hotel attendants were very pleasant and friendly to deal with.

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Helpful?
Thank Scott B
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for spending your family weekend at Fantasyland Hotel. Our Housekeeping team takes pride in making sure we are able to maintain the cleanliness of the hotel while renovations are in process. I will certainly share your compliments with our room attendants; they will be happy to know you were satisfied with the service you received. We look forward...

Calgary, Canada
Reviewed 20 May 2015

It was awful, as without knowing what is Adventure Club (assumed it's a new games section) i booked a family stay in the hotel. Next room was booked by a bunch of young boys and girls and having a joint door, we could hear all party sounds all night and became more or less quiet after 6a.m. Hoping they will...

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Helpful?
Thank k0za

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more   less 

Additional Information about Fantasyland Hotel & Resort

Address: 17700 87 Ave NW, Edmonton, Alberta T5T 4V4, Canada
Region: Canada > Alberta > Edmonton
Price Range: $202 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fantasyland Hotel & Resort 3.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Fantasyland Hotel And Resort
Fantasyland Hotel Edmonton
Fantasyland Hotel & Resort Edmonton, Alberta
Hotel Style:
#1 Casino Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Fantasyland Hotel & Resort staff and other travellers.
7 questions
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Sydney, Australia
7 months ago
Vancouver, Canada
Red Deer, Canada
1 month ago
over a year ago

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Questions? Get answers from Fantasyland Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that isn't adjoining and away from the elevator.”
NatalieCullihall, 23 May 2017 | Read review
“Theme room was great!”
G897SLjoannec, 29 Apr 2017 | Read review
“Ask for a recently remodelled room”
k0dji, 4 Apr 2017 | Read review
“Do not stay in a theme room! Overpriced and outdated. Regular rooms are perfect!”
DarceeO, 21 Mar 2017 | Read review
“ask for an upgrade, you never know....”
kbw3940, 11 Mar 2017 | Read review
5 of 5
Booking.com
US$177* /night
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Prices are for 1 room, 2 adults
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