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Fantasyland Hotel & Resort

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,081 Reviews from our TripAdvisor Community

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There are newer reviews for Fantasyland Hotel & Resort
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Calgary, Canada
Reviewed 6 April 2015

Stayed here one night April 4th. Paid $500/night for a themed igloo room. Room was old, small and felt like a prison. The Jacuzzi as so gross we used it as a garbage and the shower was like a trailer shower. Elevators took 10-15mins so we used the stairs which you access from the outside sidewalk in front of the...

Thank Scott G
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with us during your recent visit to Edmonton. Our Renovation team has been working hard to provide the necessary upgrades to our guest rooms. We have recently completed renovations on one of our Polynesian floors which is now referred to as the Modern Polynesian Theme. Presently, our Roman theme rooms are being renovated and...

Virden, Canada
Reviewed 5 April 2015

Let me start with the "early check in" that is a joke......we checked in at 12:30 pm and still didn't get in until 4 pm. also check out is scary.....although staff try the elevators are slow and it took 30 minutes to get downstairs and still had to check out. rooms are descent but for $400 for a suite you...

Thank Hunter4444
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with us during your family trip to Edmonton. Our housekeeping department works very hard to prepare the rooms for early arrival requests. However, at times our guest enjoys their stay so much that extended check-out times can affect when rooms are ready for arrivals. You may have noticed during your stay that our Roman...

Beautiful British Columbia Canada
Reviewed 4 April 2015

A very good place to stay over all the rooms are really fun and cool. our family really enjoyed the theme room. The only problem that we had was trying to find breakfast in the morning as the mall restaurants opened at 10am. Other than that was a very good experience

Thank angelamorris
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you very much for sharing your awesome experience with us. We are delighted to hear that you and your family enjoyed your stay with us; the theme room can certainly add fun to an already joyous stay. Our L2 Grill located on the 2nd level of the hotel offers breakfast in the morning starting at 7am; I know you’ll...

Saskatoon, Canada
Reviewed 2 April 2015

Extremely poor quality of service for the price. I am thoroughly disappointed in the lack of communication regarding the renovations occurring during our stay and no water access. I am devastated at the lack of concern the hotel demonstrated regarding my son being injured on their premises. I feel management cares more about making money (shown by the errors in...

8Thank mrsunpleasecomeout
Fort McMurray, Canada
Reviewed 25 March 2015

This room comes complete with a large square shape tub ,classy mirror on ceiling a pole that lights up super comfy bed , huge bathroom , it also includes a big hd TV oh I almost forgot a light show and a Tantra chair it a adult room This room is worth a special night with your wife

Thank Clydepierce2
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay at Fantasyland Hotel during your recent visit to Edmonton. We are happy to hear that you and your wife had a wonderful time in one of our Hollywood Theme Rooms. We are looking forward to your next visit.

Vancouver Island, BC
Reviewed 25 March 2015

We booked 5 nights, in the renovated Polynesian family room. After we booked the room we were informed of construction that was going on above our room, the hotel said construction was from 10-6, which would have been fine, if that was true! Every morning at 7:30 we could hear the workers above us moving furniture and making noise. The...

1Thank offwegoagain33
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with us during your family trip to Edmonton. I am glad to hear that your family enjoyed the Modern Polynesian Theme Room and the convenience of having everything you needed in one location. We had provided instruction of not allowing any type of construction noise until 10am to help minimize any inconvenience to you,...

Edmonton, Canada
Reviewed 24 March 2015

We had a superior family room with double bonkers booked for a family of five. We got there for the check up and up to our rooms with no hassle at all. Room was very clean and organized but extremely packed as they have just pushed a bunker bed in a normal room. The bathroom was a joke! It was...

3Thank Burhan_Imamwerdi
Fantasyland H, Manager at Fantasyland Hotel & Resort, responded to this review

Thank you very much for taking the time to speak with me today; your feedback is greatly appreciated. I am looking forward to welcoming you back on your next visit.

Reviewed 21 March 2015

We took our two kids ages 8 to 11 to West Edmonton Mall in February over the Family Day weekend in BC (which is a different weekend than in Alberta). We decided to stay right on the premises for the convenience. The rooms were very comfortable and well appointed (albeit a bit pricey). We loved being able to walk out...

Thank Renee C
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for spending your Family Day weekend with us at Fantasyland Hotel. Relaxation, shopping and attractions are the perfect recipe for a fun, memorable mini-vacation. We are looking forward to having you on the next one.

Hinton, Canada
Reviewed 18 March 2015

WE received a gift card to stay here,rooms are way over priced, our room stunk liken ome one had just gone poop. Other wise clean , great location. Lobby looked. But the service was very slow ton check in and out..

Thank Lindsay D
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for your recent visit to Fantasyland Hotel. Our Housekeeping Department takes pride in making sure the guest rooms are kept clean and looking great. I will look into the delay in the check-in process during your visit, to determine how we can make it more efficient.. I hope you’ll be able to take advantage of one of our...

Reviewed 18 March 2015

We had a great stay at the hotel with our 2.5 year old twins. It was very convenient to be staying in the mall. Our room and hotel was very clean, staff was helpful. The L1 and L2 lounge are very nice as well. When I called to make the reservation I was offered a promotional deal and options of...

Thank Shawnate
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for sharing your shopping and fun experiences with us. Our Family Fun Day package is certainly unbeatable, by adding a very clean room, a nice dining experience and helpful staff to the mix. Thank you so much for choosing Fantasyland Hotel.

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more   less 

Additional Information about Fantasyland Hotel & Resort

Address: 17700 87 Ave NW, Edmonton, Alberta T5T 4V4, Canada
Region: Canada > Alberta > Edmonton
Price Range: $203 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fantasyland Hotel & Resort 3.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Fantasyland Hotel And Resort
Fantasyland Hotel Edmonton
Fantasyland Hotel & Resort Edmonton, Alberta
Hotel Style:
#1 Casino Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Fantasyland Hotel & Resort staff and other travellers.
7 questions
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Sydney, Australia
7 months ago
Vancouver, Canada
Red Deer, Canada
1 month ago
over a year ago

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Questions? Get answers from Fantasyland Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Theme room was great!”
G897SLjoannec, 29 Apr 2017 | Read review
“Ask for a recently remodelled room”
k0dji, 4 Apr 2017 | Read review
“Do not stay in a theme room! Overpriced and outdated. Regular rooms are perfect!”
DarceeO, 21 Mar 2017 | Read review
“ask for an upgrade, you never know....”
kbw3940, 11 Mar 2017 | Read review
“"Modern" Polynesian rooms are newly renovated rooms.”
ACthegreat, 3 Mar 2017 | Read review
5 of 5
US$220* /night
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