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Stayed 2 nights, they overbooked our original type of room and quickly upgraded us upon arrival. The rooms are quiet, we didn’t hear anyone else’s noise. The free breakfast was good each morning. Close to West Edmonton Mall. This will be our new place to...More
Response from Kaitlyn W, Guest Relations Manager at Ramada Edmonton WestResponded 1 week ago
Thank you for your 5 star review of the Ramada Edmonton West. I am more than happy to hear how much you have enjoyed your stay with us our staffs are thrilled to hear what a fantastic time our guests have with us. Once...More
We have stayed at many different hotels over the years in Edmonton. This hotel gets a 3 out of 5. The good things were that they had a pool (although the first day it was really cold), the hotel was in a nice location, and...More
Thank Ryan H
Response from Kaitlyn W, Front Office Manager at Ramada Edmonton WestResponded 1 week ago
I would like to take this opportunity to thank you for bring this matter to our attention. I assure you that the matter will be looked into. Once again, I apologize for any inconveniences this may have caused.
Front Office Manager
when we arrived, out bed had blood and hair on it. the bathroom wasn't cleaned, you could see the urine around the toilet. after asking staff to clean it, a well as the GENERAL MANAGER, (4 times) it was "cleaned" but you could tell they...More
1 Thank sillysis1
Response from Kaitlyn W, Front Office Manager at Ramada Edmonton WestResponded 4 weeks ago
I want to take this opportunity to apologize that your stay did not meet your expectations. Your experience is not the quality of service that we have promised to provide to our guests. Our promise is something that we strive to deliver to every guest...More
This place is well kept. It was clean, staff were friendly. We stayed here 2 nights out of 4 day trip and I wish we would have stayed all 4. We spend 2 nights at Fantasy land hotel and we preferred the Ramada. The price...More
US$82 - US$107 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Edmonton At The Mall ,
Response from jatindert185 | Property representative |
Thank you for bringing this matter to our attention. We are still working to correct issues such as this. It will all be running more smoothly very soon.