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Ramada Edmonton West

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Ramada Edmonton West
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217 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Calgary, Canada
1 review
Reviewed 6 days ago NEW

I Have stayed at this location multiple times but my last 2 stays I was charged twice. Not a major issue but after multiple calls with nothing in return I had to file a claim against the hotel. These stays have given mixed feelings about the hotel and hotel GM (As I have not received a curtesy call after a... More 

Review collected in partnership with Ramada

Helpful?
Thank jameslH4796ES
Management response:

JamesIH4796ES, I would like to extend my sincerest apologies for the inconvenience you have faced during your stay with us as this is not up to our normal standards. We hope to have the opportunity to make this up to you the next time you are in Edmonton. Sincerely, Kaitlyn W. Front Office Manager More 

Spirit River
1 review
Reviewed 1 week ago

Got a king suite with a jetted tub for a romantic evening. Terrific room, great price and perfect location.

Review collected in partnership with Ramada

Helpful?
Thank J8027PPsandys
Management response:

J8027PPsandys, Thank you for your review regarding your stay with us at Ramada West Edmonton. I am very happy to hear that your stay was a pleasant one. We truly value your feedback and hope for the opportunity to welcome you again! Sincerely, Kaitlyn W. Front Office Manager More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

When I booked off of NH website showed I was booking for Holiday Inn. Arrived to find a Ramada. Drove along way for a medical appt and when I called to see about checking in 2hrs early the Staff was not very accommodating and then tried to overcharge me for the 3 nights I stayed.

Helpful?
Thank Tammy Z
Greenfield, Canada
1 review
Reviewed 3 weeks ago

It was good. Bed was very spacious and comfortable. Room was clean. Front desk very friendly. Free breakfast but not sure if you can get other meals or if kitchen is even open the rest of the day. The hot tub was hot but only 2 jets were functional. Overall a decent experience.

Review collected in partnership with Ramada

Helpful?
Thank 222shawnf
Calgary, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2016

Stayed at this Holiday Inn Express the week of Sept 11/16 for business purposes. Selected for location. Disappointed by room - small bathroom, poor lighting, scratchy sheets, dirty room, too salty food at breakfast. Like the chain but won't stay at this one again.

Helpful?
Thank Nana_N2623
Kaitlyn W, Guest Relations Manager at Ramada Edmonton West, responded to this review

Nana_N2623, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2016

The room we were given was quite large. I'm not sure if every room is the same size or not. We were in 217. Fridge was under powered, barely kept the kids milk cool. Bed was too soft for my liking. It was probably a quiet weekend at the hotel, there was almost no noise at night. Very quiet sleep.... More 

Helpful?
Thank 586jimmyy
Kaitlyn W, Guest Relations Manager at Ramada Edmonton West, responded to this review

586jimmyy, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ramada Edmonton West

Address: 10017 179 a Street, Edmonton, Alberta T5S 2L4, Canada (Formerly Holiday Inn Express Hotel & Suites Edmonton at the Mall)
Region: Canada > Alberta > Edmonton
Price Range: $114 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Edmonton West 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton At The Mall
Holiday Inn Edmonton
Holiday Inn Express Edmonton
Ramada Edmonton West Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Edmonton West staff and other travellers.
1 question
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Questions? Get answers from Ramada Edmonton West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“select only if you are not a clean freak like me!”
 of 5 bubbles Nana_N2623, 17 Sep 2016 | Read review
“Choose a higher room they are usually quieter, also I prefer rooms facing the street”
 of 5 bubbles BurnnLove, 29 Jul 2016 | Read review
“Choose a suite!”
 of 5 bubbles sunnydays7221, 8 Apr 2016 | Read review
“Lots of hotels in the same area that are much better and less expensive”
 of 5 bubbles Traveller1154913, 14 Nov 2015 | Read review
“Suites are great for multiple Family holidays.”
 of 5 bubbles Dmorash, 16 Sep 2015 | Read review
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