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Best Western Plus City Centre Inn

PricelineUS$98*
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#20 of 93 Hotels in Edmonton
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$135*
US$98*
US$135*
US$98*
US$135*
US$98*
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Best Western Plus City Centre Inn
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439 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus City Centre Inn
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Showing 437: English reviews
Stettler, Canada
Reviewed 13 April 2017

Stayed two nights, room was clean but rugs and bedskirts looking very worn. Plug ins in bathroom not close to the mirror, very unhandy. Beds and pillows were clean and comfortable.Rooms need some updating. Hotel is well located to Northlands Coliseum. Would stay there again for an event at Northlands.

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Helpful?
Thank shirley s
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your review. I'm glad to hear that we were handy for you. You will be happy to know that we have replaced 3/4 of the bedskirts with custom-made stylish boxspring covers. The rest of the covers are ordered and will be installed in the coming weeks. We replaced all of our hallway carpeting this year, our lobby...

Alberta, Canada
Reviewed 13 April 2017

This is a little gem near downtown Edmonton. The hotel rooms are clean and not fancy. Across the street from a mall. Has a great restaurant with large portions. Has a Tim Hortons attached to it so great snack and coffee options. Parking lot can get tight. The pool is great for kids with a fun waterslide.

Review collected in partnership with Best Western
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Helpful?
Thank dolphin360
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you. We are popular with the families for the slide and location. I hope that we get to see you again.

Cold Lake, Canada
Reviewed 12 April 2017

Excellent Satff; Clean Rooms; Nice Pool with fun Water Slide for Kids. One major drawback for families is the restaurant/lounge cannot have kids after 10 A.M because their VLT's start-up at that time - in my opinion; a family hotel should cater to families rather than folks who have to get their 'gambling fix' in during the morning...

Review collected in partnership with Best Western
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Helpful?
Thank Mel H
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

I'm glad that you love the hotel and the slide. I apologize that our liquor license does not allow us to have minors in our restaurant after 10AM. We are doing a redesign of our lobby and will have a large table and chairs that will provide another great place for you to eat together.

Banff, Canada
Reviewed 11 April 2017

Hotel was fine for a short stay and was clean with a comfortable bed and pillows, Tim Horton's on property which was handy for getting an early start the next morning. Room was clean and supplied all the essentials.

Review collected in partnership with Best Western
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Helpful?
Thank dianecF402EC
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for the review Diane. I'm glad that you got everything that you need.

Edson
Reviewed 11 April 2017

Every time we stay, we've had fantastic service. No complaints. Great friendly staff. If you're looking for a hotel in a great location, this one's perfect..Kingsway mall is across the street, and Rodgers place is a cheap cab ride away.

Review collected in partnership with Best Western
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Helpful?
Thank 102kimberleyd
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thanks for the review Kimberley. It's always great to host you!

Red Deer, Canada
Reviewed 9 April 2017

Service was excellent. Hotel staff very nice to work with. The hotel was very clean but it could use a little updating. The internet was quite a bit slower than I expected it to be. The only real issue I had was showering every morning I could not get the water any warmer than lukewarm. One morning I even got...

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Helpful?
Thank OADiver
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. I'm glad you enjoyed your stay and that the service made up for some of the other shortcomings. I am sorry to read that there were some issues with your stay though. While our internet may not be as fast as some have at home it should still be giving fast enough speed to easily...

Cold Lake, Canada
Reviewed 5 April 2017

We always stay at this location for convenience. It is close to shopping & medical appointments. It has a Tim Horton's connected. It is very clean. Staff are always great. We have never had a bad experience at this Best Western location.

Review collected in partnership with Best Western
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Helpful?
Thank LoriD1970
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. While I'm happy we've never given you a bad experience I invite you to tell the Front Desk what would make your experience amazing! I hope to hear more from you on your next stay with us.

Reviewed 4 April 2017

Always enjoy staying at the Best Western Plus City Centre Inn for many reasons. The staff are very professional, friendly and helpful. I continue to stay at this hotel for those simple reasons and proximity to everything in Edmonton.

Review collected in partnership with Best Western
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Helpful?
Thank 287troyn
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. Your continued patronage is very much appreciated. I hope the weekend getaway was a great time and gave you some time to reset. I'll see you on your next trip to Edmonton. P.S. Let's go Oilers!

Alberta, Canada
Reviewed 3 April 2017

Excellent location, right opposite the Kingsway Mall, very good grocery store (Real Canadian SuperStore) close by, close to NAIT, a popular hotel if you are planning to visit NAIT, I choose it because it is right across from the Kinsway Mall. Breakfast is not included but there is a Tim Hortons on the premises.

Review collected in partnership with Best Western
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Helpful?
Thank fortmc5
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. Yes, NAIT and all of it's wonderful amenities are just a short walk away from us here. While breakfast is not included we do offer a great made to order meal for a very reasonable price in the Runway 29 Lounge.

Calgary, Canada
Reviewed 3 April 2017

The hotel staff here were fantastic. They accommodated needs for my family that went beyond what they needed to. I'd recommend staying here just based on the service alone - not to mention the kids had a great time in the pool.

Review collected in partnership with Best Western
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Helpful?
Thank ernestos82
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. The team here is doing an excellent job at accommodating our guests. I will pass along your kind words and make sure that exceeding guest expectations becomes the norm.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
We are centrally located in Edmonton, just 400 metres from rapid transit. Guests park here for free while other downtown hotels charge you for parking! By train, times are: 8 minutes to the brand new Rogers Place Arena, home of the Edmonton Oilers®. 10 minutes to the downtown core and Shaw Conference Centre. 17 minutes to University of Alberta and hospital. 20 minutes to Northlands / Edmonton Expo Centre. Our hotel houses a full restaurant and lounge with great views, and has 24-hour food service in the Tim Hortons coffee shop attached to the lobby. Directly across the street is one of Edmonton's busiest shopping centres, Kingsway Mall. Fans of CFL football can catch the free shuttle to the Edmonton Eskimos games at the mall. Patrons of the arts can visit the Art Gallery of Alberta, the Royal Alberta Museum, the Canadian Finals Rodeo (CFR), and our city's art festivals just a quick train ride away. You will love our contemporary guest rooms, each complete with all of the comforts of home. For your convenience, we have custom designed furnishings and oversized writing desks in most rooms. Families and travelers enjoy our indoor salt water pool, relaxing hot tub, and thrilling 30-foot water slide. Business guests visiting the Best Western Plus City Centre Inn will also appreciate the hotel's close proximity to area businesses, including the Royal Canadian Mounted Police K-Division, Northern Alberta Institute of Technology, Glenrose Hospital and the Royal Alexandra Hospital. ... more   less 

Additional Information about Best Western Plus City Centre Inn

Address: 11310 109 St NW, Edmonton, Alberta T5G 2T7, Canada
Region: Canada > Alberta > Edmonton
Price Range: $132 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus City Centre Inn 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
Edmonton Best Western
Best Western Plus City Centre Inn Edmonton, Alberta
Hotel Style:
#15 Family Hotel in Edmonton
#24 Business Hotel in Edmonton
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Questions & Answers

Questions? Get answers from Best Western Plus City Centre Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that have the bathroom in the middle of the room, giving you essentially two private rooms within one, complete with two tv's.”
999DianaF, 22 May 2017 | Read review
“Clean and quiet!”
melissahartwell, 25 Apr 2017 | Read review
“There is one really nice family suite or several rooms with a separate bedroom with a queen or king and a second bed in the main room.”
Dinolady, 22 Apr 2017 | Read review
“Rooms on the north side are quieter. Stay far away from the lobby/pool if you want quiet.”
wolfden, 17 Apr 2017 | Read review
“Our rooms on both stays were very quiet and the hotel was fully booked. Room in the main building was nicer.”
shirleys471, 13 Apr 2017 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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