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DoubleTree by Hilton Hotel West Edmonton

869 reviews
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Traveller (70)
Room & Suite (69)
Dining (17)
Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“double tree”(69 reviews)
“warm cookies”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel West Edmonton
Special Offer: Double Points, Every Stay
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Rooms
Feb. 25Feb. 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (869)Write a Review
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All reviewsdouble treemayfield dinner theatrewarm cookieswest edmontonfront deskking suitebreakfast buffetgreat hotelhockey tournamentseparate bedroomupon checkshort drivebusiness tripindustrial areaan upgradegreat staynice rooms
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1 - 5 of 859 reviews
Reviewed 5 days ago

I stayed here while attending meetings in Edmonton. I usually stay here since we have a corporate account with direct billing. My room was comfortable as usual. Wireless internet was free with good speed and strength. My only wish would be for the hotel to...More

Thank PsychRN12
Response from SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West EdmontonResponded 4 days ago

Thank you PsychRN12 for the great review. We're glad to hear you enjoyed our amenities and the location suited your needs! We always want our guests to leave here with a smile on their face, and we hope to welcome you back next time you're...More

Hotel's Favourite
Reviewed 15 December 2017

We were welcomed by staff at reception and received two warm cookies! We received a planned upgrade to a beautiful suite from a standard suite using points. The suite was tenth floor, well decorated and furnishings were excellent. Set up great for using room for...More

Review collected in partnership with DoubleTree by Hilton
Thank EasyRider99
Response from SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West EdmontonResponded 20 December 2017

I would like to thank you personally for sharing your feedback with us on TripAdvisor. I am really happy to see that you have rated our hotel so highly. I will pass on your kind comments to all members of our team, which I know...More

Reviewed 5 days ago via mobile

Me the hubby, daughter and our dog decided to get away for the night. The weather was crap so we did not arrive until about 9. The time whole time I was communicating with the Hilton email service. I informed them that we would have...More

Thank Carmalicous R
Response from SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West EdmontonResponded 4 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. It’s unfortunate that you encountered a few shortcomings on your stay. I want to assure you that your concerns have been shared with our management team and steps...More

Reviewed 1 week ago

The hotel is well positioned for my business meetings in the West End. The hotel is comfortable and staff are friendly and deliver excellent service. The Mayfield dinner theater is always a treat. Excellent shows and good food.Been using this hotel for the past 5...More

Review collected in partnership with DoubleTree by Hilton
Thank K198JNandrewm
Response from SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West EdmontonResponded 5 days ago

Thank you for the feedback regarding your recent stay with us. It is wonderful to see that you've had a wonderful experience. I am looking forward to welcoming your back to our property in the nearest future.

Reviewed 1 week ago

Had great stay at the Double Tree Edmonton. Staff was friendly and the room was comfortable, spacious and quiet. I was on a business trip and was upgraded with our corporate rate. Food was great. Wish I had more time to check out the other...More

Review collected in partnership with DoubleTree by Hilton
Thank jennifermC6978AU
Response from SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West EdmontonResponded 5 days ago

Thank you so much for your nice comments! We are so glad that you enjoyed your stay. We look forward to seeing you in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$115 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Edmonton
#1 Spa Hotel in Edmonton
#3 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Edmonton
#1 Spa Hotel in Edmonton
#3 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (69)
Dining (17)
Pool & Beach (5)
Business Centre & Event Rooms (20)
Family and Play Areas (3)
Questions & Answers
Ask a question
damonw76
16 February 2018|
Answer
Response from SemionovM | Property representative |
Unfortunately breakfast is not included with full service Hilton properties like DoubleTree, Garden Inn, Curio, Waldorf and Conrad. We do offer bed and breakfast packages for anyone who would like breakfast to be included... More
0
Votes
r0m8470
23 December 2016|
AnswerShow all 7 answers
Response from SemionovM | Property representative |
Unfortunately we do not have slippers in our rooms but we have them available upon request. Please let us know upon check in and we will gladly provide them for you.
0
Votes
Tyler D
26 September 2016|
Answer
Response from SemionovM | Property representative |
Dear Tyler D, Thank you for your questions. Unfortunately we do not offer shuttle services from the airport to the hotel. The taxi fare should be around 68.00-70.00 CAD. That is why sky shuttle would be a more affordable... More
0
Votes
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Room Tips
"We had the top floor which gives a great city line view"
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"seventh floor nice"
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"We had Room 1417. It was at the far end of the corridor, very quiet and well away from the elevator."
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"Almost any suites"
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