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DoubleTree by Hilton Hotel West Edmonton

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DoubleTree by Hilton Hotel West Edmonton
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697 Reviews from our TripAdvisor Community

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Showing 689: English reviews
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Toronto
Reviewed yesterday NEW

This hotel has one of the best buffet breakfast in Canada. The entire staff from front desk to cleaning staff really care about their guests. What a nice change The hotel rooms are always clean and well appointed. The towels are never torn.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 830arthurs
Alberta, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

Clean, comfortable and contemporary, this hotel is a great choice for business or leisure, conveniently located in west Edmonton, close to shopping, restaurants, and of course the Mayfield Dinner Theatre. Service is excellent, and you're greeted at check-in with a warm cookie! We stay at this hotel two or three times a year, and it never disappoints. Suite has living...

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Thank Sharzanne
About Hotel's Favourite Review
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you Sharzanne for the 5 out of 5 review! We're so glad you're enjoying your stay so much, and experiencing all our hotel has to offer. Whether you're staying for business or pleasure, we always want our guests to feel like they can relax and enjoy the stay in Edmonton!

Edmonton, Canada
Reviewed 3 days ago NEW

Stayed for a hockey tournament recently and our suite was awesome. Great floor plan, well furnished, loved it. Staff were amazing! Little things like bringing ice up within 10 min and answered all my questions. Thanks to Elaine. Amazing lady, helped with everything. The Best! BIG thanks to Rob from maintenance. Helped jump my truck when it wouldn't start in...

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Thank uncled310
Reviewed 1 week ago via mobile

Megan remembered making me the most delicious drink from 2 years ago and Natalie was super helpful. Incredible staff. Wow you need way more people like Megan!!!!! Thanks. 2 years ago and she said hi. Wow!

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2Thank Donnella P
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are thrilled to see you have had a wonderful experience. Our team works very hard to provide all our guests with the perfect stay! We hope to see you again soon. Thanks again for reviewing us so highly. Please have a lovely day, and come back soon!

Canada
Reviewed 1 week ago via mobile

I just returned from another business trip with an outstanding stay at Doubletree West Edmonton. Special thanks to Max Semionov and his staff Eta, Wube, Julie, Rebecca, Svetlana, Gerry, Ravi for their excellent service delivery. This is the place to stay in Edmonton. Nice rooms, great food, good location. My place of preference!

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Thank R B
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the feedback regarding your stay. Certainly a pleasure to see such comments. I was unable to determine your full name as it is not displayed here but obviously you are a very regular guest. We will share and celebrate your comments with the staff. Looking forward to welcoming you back.

Lloydminster, Canada
Reviewed 1 week ago

So enjoyed our stay here, never left the hotel all weekend as we just sat back and relaxed.... The dinner theatre is top notch and we will definitely be doing this again!!! Thanks to the kitchen for the prompt room service!!

Review collected in partnership with DoubleTree by Hilton
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Thank Holly C
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you Holly C for the great review. We're glad to hear you enjoyed our amenities and the location suited your needs! We always want our guests to leave here with a smile on their face, and we hope to welcome you back next time you're in town!

Edmonton, Canada
Reviewed 2 weeks ago

From check in to check out, everything was great! We enjoyed the warm cookie upon check-in and the room was huge! The room was very clean, the furniture was comfortable bed was great. Having to use a card key to get up the elevator was a bit confusing for some of the guests, but a wonderful security feature. We appreciated...

Review collected in partnership with DoubleTree by Hilton
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Thank dharrisab
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you so much for your nice comments! We are so glad that you enjoyed your stay. We look forward to seeing you in the future.

High River
Reviewed 2 weeks ago

Not really much to review as we only used the hotel as a place to sleep, our conference was downtown Edmonton, so we drove back and forth for 2 days. My only complaint is that I wish the beds had a choice between soft and firm pillows.

Review collected in partnership with DoubleTree by Hilton
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Thank Blair N
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Surrey
Reviewed 2 weeks ago

I have stayed here an number of times as a business traveller. It is a well-run, clean, and very efficient operation. Rooms are consistently clean and spacious, restaurant is good and bar is excellent.... highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Thank David C
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you David C for the 5 out of 5 review! We're so glad you're enjoying your stay so much, and experiencing all our hotel has to offer. Whether you're staying for business or pleasure, we always want our guests to feel like they can relax and enjoy the stay in Edmonton!

Lloydminster, Canada
Reviewed 2 weeks ago

We had stayed at this hotel several times for business and enjoy the space in the rooms and always clean. we recommended this hotel to others and they all agree and stay as well. the rooms in both towers have been recently redone and are of very good quality. The cookies on arrival are amazing and the online convenience of...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank PamBez
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Many thanks for the great review! We are delighted that you loved the comfort and our delicious chocolate chip cookies! We will have a warm one waiting to welcome you back next time your travels bring you to the Edmonton area. Thanks again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 109 Ave NW, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Region: Canada > Alberta > Edmonton
Price Range: $145 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Edmonton staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little more pricy but definitely the king suite on the 10th floor! Great view, lots of room, and quiet.”
 of 5 bubbles SamanthaM836, 18 Jan 2017 | Read review
“Loved how large the rooms for ...would be excellent for families !”
 of 5 bubbles Miss_libertygirl, 16 Jan 2017 | Read review
“We often get the suites here in the front tower, so i don't know what the other tower is like”
 of 5 bubbles 881rickr, 14 Dec 2016 | Read review
“No street noise on the higher floors”
 of 5 bubbles 24mooshie, 6 Dec 2016 | Read review
“The rooms on the 10th floor are very quiet.”
  • The minibar of the lounge
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
  • Looking northeast to downtown Edmonton
  • A very spacious bedroom
  • The lounge area of the suite
  • A very spacious bedroom
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
 of 5 bubbles Atlmaverick, 1 Nov 2016 | Read review
5 of 5