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Executive Royal Hotel Edmonton

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Executive Royal Hotel Edmonton
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242 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Reviewed 14 January 2015

I had planned a staff Christmas party and I wasn't sure on on the final numbers so it was between 20-30 people. The buns they served were rock hard. The Yorkshire pudding was cut in half and served charred to the point of ash. The food that was supposed to be warm was cold. The vegetables were not cooked long...

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3Thank Lizcbryant
Warman, Canada
Reviewed 2 January 2015

We chose the Royal Executive Hotel based on a recommendation from a friend. We were celebrating our anniversary and booked their romance package. This hotel is in a great location. It's central to West Ed Mall and various shopping centres and restaurants. We had no trouble finding parking and it was nice to be able to park so close to...

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Thank TeamThiessen
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear TeamThiessen; Thank you for taking the time to complete a trip advisor review during your recent stay at the Executive Royal Hotel West Edmonton. It will give me great pleasure to share your positive feedback about your anniversary weekend to my staff. We take great pride in surrounding ourselves with caring, professional people and it is particularly satisfying when...

Saskatoon, Canada
Reviewed 30 December 2014 via mobile

Booked on Hotels.ca. Booked a executive king suite, same price as any king room. Everyone at front desk were great to deal with. The bed we had was AMAZING! Was nice and plush, great pillows too. I will say that the detailed cleaning could be better. There was quite a bit of dust in some spots that are not high...

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Thank Stacers77
Cold Lake, Canada
Reviewed 16 December 2014

My wife and I got send here on Dec 5/14 by Air Transat after our flight was delayed for a day. after 9 hours in the airport all I wanted was a shower some food and sleep. Got to the room the phone did not work had to walk from one end of the hotel to the front to order...

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Thank doug f
Edmonton, Canada
Reviewed 26 November 2014 via mobile

This hotel was not too bad. A drawback is the check in is at 4pm. For people coming in from the airport or out of town will want to relax in their hotel, maybe nap before taking in the West Edmonton Mall which is very close by the way (one big benefit). The wait at the check in was long...

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Thank MissyCee
Vancouver, Canada
Reviewed 25 November 2014

I have stayed 2 days at Executive Royal Hotel while attending a conference and had a great experience with all of the staff at the front desk, restaurant, and banquet services. Good quality food at the Steel Café and during our Banquet dinner. Clean and specious rooms with Keurig coffee maker which makes it even more pleasant. Location was within...

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Thank Bek S
North Vancouver, British Columbia, Canada
Reviewed 25 November 2014

I'm just wrapping up a 3 day stay and conference at this hotel and I can't say enough about how great my stay has been, the staff have been SO accommodating and helpful, starting well before I arrived with the help of Marcia & Natalie, who assisted me with the planning and execution of the conference. Then, after arriving, I...

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Thank Dale D
New Hamburg, Canada
Reviewed 20 November 2014

Spent 4 nights late September 2014 and enjoyed it very much. Quiet, comfortable, and easy reach of many restaurants Excellent restaurant, a good menu and excellent food. Walk-able distance to the West Edmonton Mall (20 to 25 minutes).

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Thank trailerguy2014
Fort McMurray, Canada
Reviewed 31 October 2014

After driving 5 hours I was anxious to check in especially since we had our dog with us. Arrived at approximately 6 pm (2 hrs after check in time) and told our room was not ready yet. I was quite annoyed as I had my dog, and was exhausted from driving. Front desk was very apologetic and was on the...

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Thank ChristieJU
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear ChristieJU On behalf of the Executive Royal Hotel West Edmonton, thank you for your observations about the delay in accessing your guest room, and how my front desk team handle this concern. I will be following up with my housekeeping team to fine out the reasons why. I'm glad you enjoyed the accommodations once you were settled in Yours...

Nova Scotia's Bay of Fundy and Annapolis Valley, Canada
Reviewed 27 October 2014

The location is close enough to the mall that it makes it convenient. My two largest complaints are you have to pay 20$ to get a king size bed instead of two queens...very unimpressed. Could understand the hotel gouging if the rooms were actually an upgrade other than wood floors( which I'm greatful for, less dirt and germs). I read...

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Thank KR812014
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear KR812014 Thank you for your comments about the cleanliness of your guestroom. Since your review, I have met with my housekeeping team, and I can assure you that I will work more closely with them to ensure that your experience with us will not repeated. Again, I would like to thank you for sharing your concerns with us. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the best rest in West Edmonton Whether you are here for business or leisure, the recently update Executive Royal Hotel, conveniently located in the heart of West Edmonton is the preferred destination. This full service, convention hotel is located within walking distance of the world famous West Edmonton Mall and 15 minutes from downtown and the new Edmonton Arena District The hotel faculties include 235 tastily appointed guest room and suites, licensed full service Steels Cafe & Grill and Mirage Lounge, banquet and meeting rooms, business centre and a fitness centre. We invite you to experience the Executive Royal Hotel West Edmonton ... more   less 

Additional Information about Executive Royal Hotel Edmonton

Address: 10010 178th Street NW, Edmonton, Alberta T5S 1T3, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: $139 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Executive Royal Hotel Edmonton 3*
Number of rooms: 235
Reservation Options:
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Also Known As:
Executive Royal Inn West Edmonton Hotel Edmonton
Royal Hotel West Edmonton
Executive Royal Hotel Edmonton Alberta
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Questions & Answers

Questions? Get answers from Executive Royal Hotel Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor facing north and it was very quiet”
 of 5 bubbles lgkrause55, 12 Feb 2017 | Read review
“Choose a room at the end of the hallway as far from the elevator as possible.”
 of 5 bubbles 375paulat, 23 Jan 2017 | Read review
“Join the Executive Club right away (free) and if space allows an upgrade should be in the mix.”
 of 5 bubbles briansL4049CA, 24 Nov 2016 | Read review
“Alot of people; I found when checking in, always stayed in the same room.”
 of 5 bubbles 252jessieg, 28 Aug 2016 | Read review
“excellent maid service”
 of 5 bubbles lstepaniuk, 29 Jun 2016 | Read review
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