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The Sutton Place Hotel Edmonton

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Traveller (147)
Room & Suite (82)
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Overview
  • Excellent12%
  • Very good25%
  • Average33%
  • Poor17%
  • Terrible13%
5 Jun 2018
“Squeaky Bed”
2 Jun 2018
“Meh.”
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
Offers from The Sutton Place Hotel Edmonton
Special Offer: 15% Off & 2 Benefits
Hotel deals
Offers from The Sutton Place Hotel Edmonton
Special Offer: 15% Off & 2 Benefits
Hotel deals
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Reviews (653)
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1 - 5 of 639 reviews
Reviewed August 13, 2018 via mobile

We booked the Sutton based on a wonderful stay at the Sutton in Vancouver which we loved. The Edmonton location was extremely disappointing in numerous ways. First thing when we got in the was there was garbage on the desk we assume a previous guest...More

3  Thank SeanS3076
Hotel's Favourite
Reviewed November 8, 2017 via mobile

Stayed here for 1 night in a delux room on the 20th floor, was worried at the start as the room was just across from the elevator but there was no need to worry as the bedroom is set back in the room so never...More

1  Thank gazben
Response from TheodoreStoubos, General Manager at The Sutton Place Hotel EdmontonResponded December 14, 2017

Dear Guest, I'm really glad to hear that you enjoyed your stay at our hotel. Since our recent renovation of all 313 rooms of the hotel we have been receiving a lot of positive feedback regarding the décor and great amount of space. I'm also...More

Reviewed August 5, 2018 via mobile

We spent 2 nights at the Sutton place hotel in Edmonton, the room was a disaster. Dirty cover, broken drawer.... I visited the hotel website before booking and I looked at the pictures but in reality the room has nothing to do with the pictures...More

2  Thank hayatghafil
Reviewed July 18, 2018 via mobile

I note the reviews are mixed for The Sutton Place Hotel Edmonton, but for me, the stay was very nice and the room is lovely. The location is great, and I think the price is fair. The front desk agent was quite efficient and helpful.More

1  Thank 998MichaelW998
Response from TheodoreStoubos, General Manager at The Sutton Place Hotel EdmontonResponded July 23, 2018

Dear Guest, We truly appreciate you taking the time to provide your feedback regarding your recent stay. We are very glad to hear that you enjoyed your overall stay, our spacious rooms, the convenient location as well as our competitive rates. We are looking forward...More

Reviewed June 25, 2018 via mobile

I stay here because my company effectively forces me to. On a positive note, the staff are friendly and they try hard. No complaints there. But this is a tired property. Even just looking at it from the outside, my first impression is “when are...More

Thank Jamie C
Response from TheodoreStoubos, General Manager at The Sutton Place Hotel EdmontonResponded July 4, 2018

Dear Guest, Thank you for taking the time to voice your concerns regarding your recent stay. I do apologize for us not being able to meet your expectations during your stay at the hotel. I was hoping to be able to discuss your concerns with...More

View more reviews
About
Description
From the moment you arrive at The Sutton Place Hotel you will notice the service, comfort and convenience we provide to each and every guest. Our 313 guest rooms and suites range in size from spacious ...More traditional accommodations to our two storey luxurious Royal Suite. Connected to five major office towers and over 400 shops and businesses in the adjoining City Centre Mall, the property is ideally situated within the Arts district and downtown Edmonton. The hotel brings a taste of tradition and elegance to the heart of Alberta's Capital City. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Spa
Breakfast included
Free Parking
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
313
Price range
US$97 - US$167 (Based on Average Rates for a Standard Room)
Also Known As
Sutton Place Edmonton
,
Edmonton Sutton Place Hotel
,
The Sutton Place Hotel Edmonton Alberta
Location
Canada > Alberta > Edmonton
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
313
Price range
US$97 - US$167 (Based on Average Rates for a Standard Room)
Also Known As
Sutton Place Edmonton
,
Edmonton Sutton Place Hotel
,
The Sutton Place Hotel Edmonton Alberta
Location
Canada > Alberta > Edmonton
Photos
Traveller (147)
Room & Suite (82)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
KyraP4
December 12, 2017|
AnswerShow all 9 answers
Response from Yeung P | Reviewed this property |
Several downtown hotels share the same shuttle
0
Votes
frmgirl
November 6, 2017|
AnswerShow all 8 answers
Response from TheodoreStoubos | Property representative |
Of course you can. You can call the hotel directly and someone will be pleased to make your reservation and accomodate any special requests including a cot. Sincerely Theodore Stoubos General Manager
0
Votes
smw1221
April 25, 2017|
AnswerShow all 3 answers
Response from TheodoreStoubos | Property representative |
Hello There, We have rooms with 2 double size beds and we recently added to our inventory 25 rooms with 2 Queen Size beds. Our plan is to convert all double size beds to queen size beds in the near future. I hope that... More
0
Votes
Room Tips
"Lovely room and good facilities. Staff very helpful."
Read review
"ask for a room that does NOT have a clouded window so that you can see clearly outdoors"
Read review
"To get a good room make a reservation with the Westin Hotel."
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"Higher floors may avoid traffic noises, probably north side better as well"
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