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10053 Jasper Ave NW, Edmonton, Alberta T5J 1S5 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (82)
360
Panoramas (14)
Room & Suite (277)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 102 hotels in Edmonton
Location
Cleanliness
Service
Value
Travellers' Choice
EXPERIENCE LUXURY AT ITS FINEST Union Bank Inn is not only the ideal property for our downtown corporate clients, but also ranks among the most romantic hotels in Downtown Edmonton for our leisure guests. A stylish one-of-a-kind boutique Edmonton hotel, the Union Bank Inn welcomes you with lavish accommodations, offering a total of 40 Guestrooms. Choosing from one of a kind Heritage Signature Guestrooms to spacious and modern upscale Contemporary Accommodations. Not to mention our exclusive and pampering Giverny and Presidential Suites! All Rooms boasting Fireplaces, Robes, and complimentary deliveries of Wine & Cheese and inclusive of complimentary full hot a la carte breakfast served each morning, in Madison’s Grill our onsite Elegant Dining Room. Ranked among the Top Hotels in Downtown Edmonton, the Union Bank Inn is dedicated to ensuring our guests experience Luxury and Comfort during their stay. Where excellence is provided to every detail. We look forward to seeing you.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English
431Reviews3Q+A94Room tips
Traveller rating
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Popular mentions
Dawn_and_Alex wrote a review Feb. 2021
Edmonton, Canada19 contributions45 helpful votes
From the moment I checked in... and called for a reservation... everyone was courteous, attentive and very eager to assist. I stayed a day and a half and enjoyed a peaceful and quiet stay, and was well supported with supplies, information, and a very clean and well appointed room. There was wine and cheese in the evening, which was lovely and really appreciated. Thank you for a terrific stay and I'll definitely be back!
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Date of stay: February 2021
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Response from Graham Leggett, Sales at Union Bank Inn
Responded Feb. 24, 2021
Thank you for taking the time to share your experience with us. I am thrilled to see that our team delivered such a memorable stay. It was a pleasure having you here with us and we most certainly look forward to your next visit. Take care!
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ftmacmechanic wrote a review Jan. 2021
Fort McMurray, Canada16 contributions9 helpful votes
During our 2 night stay we had a great experience. They did their best during COVID times to provide us with evening cheese and wine and breakfast box for morning. The rooms were very clean and well appointed and the rest of the building was very clean and well sanitized. The historic feel of the building made us feel like we were in a movie and the location was perfect for downtown walks and take out dinning. We will definitely be returning.
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Graham Leggett, Sales at Union Bank Inn
Responded Feb. 24, 2021
Thank you for taking the time to share your experience with us! I am very happy to see that we delivered such a memorable stay. It was a pleasure to have had you visit and we look forward to seeing you again soon. All the best!
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Fine Point Cedar Homes wrote a review Dec. 2020
1 contribution
Union Bank Inn. Edmonton on Jasper Avenue. Never stay here!! They charged us an additional $272 after we checked out as claimed we smoked in our room and had to wash the walls after we left! We are non smokers. Fake charge. No credit provided. We were the first people to use this room once re-opened during Covid. Perhaps was stale from being closed up. I believe the staff had been smoking in there during the pandemic. #unionbankinn #FraudulentCharges
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Date of stay: June 2020Trip type: Travelled on business
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Response from Graham Leggett, Sales at Union Bank Inn
Responded Dec. 8, 2020
Good Afternoon, Thank you for taking the time to share your experience. I am sorry to hear that an issue we thought was resolved shortly after your visit six months ago is still not rectified to your satisfaction. I have taken the opportunity to review all of our files and notes regarding your stay in June 2020 and it appears our housekeeping team did discover a strong odor in the room immediately following your departure from the hotel. A decision was made by our management team to apply smoking and deep cleaning charges to your hotel bill, in accordance with our non-smoking policy which you would have acknowledged at the time of check-in. While you certainly were one of the early guests we were excited to welcome back after our brief pandemic-related closure, a period we used to complete deep cleaning and set up our guestrooms to ensure the wellbeing of our guests, I can assure you that a longer than normal length of time between guests in that room was not the cause of the odor. Our standard procedure is that all guestrooms are inspected daily by a housekeeping manager – including all vacant rooms. This important process was maintained during the entirety of our closure. Any unusual odor would certainly have been discovered during these daily maintenance and security checks. During our closure, we operated with a minimal level of staff, ensuring that there was a physical presence in the property at all times. None of these remaining associates are smokers and I am extremely confident that none of my colleagues, myself included, would have breached our non-smoking policy, even if the property was not open to the public. At this time, I am not prepared to take any further action in regards to this incident, but welcome any opportunity to discuss your concerns directly. While unfortunate that your experience was not a true reflection of the type of memorable service we strive to provide, I still appreciate your business and wish you all the best for the upcoming holiday season. Warm Regards, Graham Leggett Sales Manager UNION BANK INN MADISON'S GRILL
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vancouverislandbc wrote a review Sep. 2020
nanaimo18 contributions10 helpful votes
Stayed here for 3 nights - due to pandemic we did not stay with my family. We loved this hotel! The room looked over a park and we could open the windows a few inches. It was quiet at night to sleep. Every night we received cheese and cracker plate and a glass of wine. Breakfast was included - a la carte in the gorgeous restaurant. Parking was secure. The staff was also wonderful.
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Date of stay: September 2020
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Response from Graham Leggett, Sales at Union Bank Inn
Responded Oct. 2, 2020
Thank you for taking the time to share your experience with us! I sincerely appreciate the perfect rating and recommendation. It was a pleasure to have you visit during your recent trip to the Edmonton area and we look forward to seeing you again soon. Warm Regards, Graham Leggett Sales Manager UNION BANK INN MADISON'S GRILL
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Busytraveller12345 wrote a review Sep. 2020
Calgary, Canada8 contributions2 helpful votes
This boutique hotel, although small, boast so much personality. It’s In a convenient location, parking was uncomplicated, rooms are uniquely decorated, the restaurant is classy with great food and the customer service is outstanding. Thanks to Graham in sales and Chriz from the front desk, our short stay was memorable.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Graham Leggett, Sales at Union Bank Inn
Responded Sep. 11, 2020
Thank you for sharing your experience with us. I am thrilled that our team, myself included, provided such a memorable visit. It was a pleasure to welcome you and we sincerely appreciate your support for a locally owned and operated business. We look forward to seeing you again soon! Warm Regards, Graham Leggett Sales Manager UNION BANK INN
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PRICE RANGE
US$103 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
union bank hotel edmonton, union bank edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
40
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Frequently Asked Questions about Union Bank Inn
Which popular attractions are close to Union Bank Inn?
Nearby attractions include Escape Hour Edmonton (0.3 km), Winspear Centre (0.4 km), and Edmonton Symphony (0.4 km).
What are some of the property amenities at Union Bank Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Union Bank Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Union Bank Inn?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Union Bank Inn?
Yes, parking is available to guests.
What are some restaurants close to Union Bank Inn?
Conveniently located restaurants include Tzin Wine & Tapas, SABOR Restaurant, and Corso32.
Are there opportunities to exercise at Union Bank Inn?
Yes, guests have access to a fitness centre during their stay.
Is Union Bank Inn located near the city centre?
Yes, it is 0.6 km away from the centre of Edmonton.
Are any cleaning services offered at Union Bank Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Union Bank Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Union Bank Inn?
Many travellers enjoy visiting Fort Edmonton Park (6.7 km), Rutherford House Provincial Historic Site (2.3 km), and John Walter Museum (1.7 km).