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All reviews laminate flooring hash browns west edmonton attached restaurant complimentary coffee front desk manager room was clean an older hotel shower head short stay minute drive stay there again a great place to stay lots of parking yogurt checking in easy access
Huge Disappointed! Room fridge froze and ruined $50 worth of food! Which was for my daughter sweet 16. Hotel reception didn't care at all about it. Cups were dirty in washroom. Room doors or thin and not sound proof at all. Was like going into...More
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded 5 days ago
Hi, This is my third response to your concerns.
Our fridges are just bar fridges and cannot hold very much food. They are more for a few snacks or beverages. If they are overfilled they will freeze similar to your fridge at home. We keep...More
Stayed at this hotel for 2 nights on October 2-3.
The room i was in had a few fruit flies and the fridge froze all of my leftover food and drinks!!! = not impressed.
What saved this hotel was the nice oriental lady in the...More
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded 1 week ago
Our commitment to our guests is that should you find your room or our service is not what it should be that you call the front desk immediately. We keep a detailed communication log with all calls and concerns from guests. Unfortunately I do not...More
We needed a good hotel on the northwest side of Edmonton to rest up after long flights and layovers . The motel was easy to find and close to the largest mall in Canada. The rooms were clean and updated. Beds were comfortable and we...More
Thank phillip c
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded September 5, 2018
Thank you Phillip for your very kind review and comments regarding your recent stay at the Quality Inn West Edmonton. We appreciate your comments and recommendations and we hope you will choose to stay with us again when you visit Edmonton.
The quality inn lives up to its name. I have come here for many years and the memories are great. Close to the mall, about ten minutes. The rates are great for a double room. The free breakfast is good, staff are friendly and rooms...More
Thank Allan A
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded July 25, 2018
Thank you Allan for your very kind comments and review of the Quality Inn West Edmonton. We love it when our guests become regulars and we get to know them it feels like we are welcoming old friends back. The CAA/AAA rate only applies to...More
Stayed at the hotel for 4 nights. It is fairly convenient for our purposes as it was close to the highway, the west edmonton mall and close to my family I was in town To visit. The included breakfast was fairly decent and the hotel...More
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded June 18, 2018
Thank you for your kind comments and recommendation. We are delighted to hear you would choose to stay us again in the future. This means a great deal as there are many choices in the area. We look forward to serving you again in the...More
This 100% non-smoking, 3.5 Star fully renovated, full service hotel is located 2 minutes from West Edmonton Mall with easy access to downtown, airport and all major highways. Coin-op laundry, fitness & business …Morecentre for guest convenience as well as free parking & local calls. This is one of the only full service hotels in the area and we offer discounted West Edmonton Mall Choice Passes to our guests. Designated Pet rooms are available for an extra cost per pet/per room. Recipient of the "Housekeeping Award of Excellence" for 2010 & 2011 make this an excellent choice when selecting hotels in west Edmonton, Alberta. Less
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