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The Westin Edmonton

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#21 of 93 Hotels in Edmonton
GreenLeadersBronze level
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The Westin Edmonton
The Westin Edmonton
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1,078 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Elk Grove, California
Reviewed 25 May 2014

Arriving from California and a stroll through the West Edmonton Mall, it was a pleasure to stay here for 2 nights. The rooms were great, the location excellent, the service fantastic. Everyone was very friendly. My room was very clean with lots of amenities and had a great view. The parking was very reasonable. Went for walks along the Saskatchewan...

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Helpful?
Thank Takako F
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Takako F, Thank you so much for your wonderful comments. I am so glad we were able to help make your stay in Edmonton a memorable one. Your comments have been shared with our associates here at the hotel, thank you again. If there is anything I can help you with during your next stay with us please do...

Calgary, Canada
Reviewed 20 May 2014

Stayed here with my wife this past weekend for a conference. The location was excellent to get almost anywhere in the city, and the staff were exceptional in helping us (my wife likes to pack on the heavier side when it comes to luggage). The room had a great view, and the coffee/ restaurant area downstairs was a nice way...

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Helpful?
Thank Daniel S
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Daniel S, So glad to hear that your recent stay with us was enjoyable. I have shared your comments with the rest of the team here. Thank you for taking the time to share your experience here with us. We look forward to welcoming you back soon. For a better you. Melissa.

Ottawa
Reviewed 15 May 2014

I've stayed in hundreds of hotels around the world, this hotel is excellent. The service here was fantastic. The decor is modern, upscale and tastefully appointed. Rooms are quiet and comfortable. Breakfast buffet is excellent. Great location right downtown. Highly recommended.

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Helpful?
Thank advisetrip
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear advisetrip, Thank you so much for taking the time for you comments. I am so glad to hear that we impressed you during your stay with us. Thank you again for your recommendation. For a better you, Melissa

Port Elgin
Reviewed 14 May 2014

I was fortunate to stay one night at the Westin in Edmonton with my nephew's partner when she was attending a conference there. I was very impressed with friendless of the staff from the door and valet parking staff, to the front desk staff. I was impressed how friendly everyone in the hotel was. The hotel was very clean as...

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Helpful?
Thank maryannes894
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear maryanne894, Thank you so much for your wonderful comments. I am glad we helped make your time here in Edmonton memorable. Although we would love for you to come and visit us more often to enjoy the bath products, they are also available for home use at canada.westin-hotelsathome.com/. We hope to see you again soon. For a better you,...

Peace River, Alberta
Reviewed 12 May 2014 via mobile

The Westin does customer service better than any of the Edmonton Hotels I've stayed at. As soon as we approached we felt welcomed and at home. Valet is efficient and friendly, fully worth the extra $5. I also tipped $5, and it was met with a lot of gratitude, more than I'd expect for a tip that size. The bell...

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Helpful?
1Thank TravelwoBob
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear TravelwoBob, Thank you so much for taking the time to share your thoughts reagrding your recent stay at the Westin Edmonton. I am happy to hear that we were able to enhance your Edmonton concert trip experience. As for the updating we do have some renovations scheduled in the near future. We look forward to welcoming you back soon,...

Reviewed 11 May 2014 via mobile

I stayed 4 days for business. I founded their parking very expensive for a city like Edmonton. I liked their restaurant, as they offer organic food. Not big varieties on the menu. . I like their way of thinking of enviroment an encouraging their clients to do so.. The hotel is downtown. . Walking distance from shopping malls. Staff very...

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Helpful?
Thank kass4
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear kass4, Thank you so much for taking the time to write you comments. I am so happy your enjoyed your stay. Please connect with me if there is anything I can help you with during a future stay, westinedmonton.01079@westin.com. We look forward to welcoming you back soon. For a Better You, Melissa

Winnipeg, Canada
Reviewed 10 May 2014

I spent 3 nights here in a very comfortable room with very nicely outfitted double beds. The room was quite large & roomy and came with a mini fridge which I was very happy about as I had brought a few perishables along with me such as yogurt. My happiness turned into disappointment as I went to put items into...

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Helpful?
Thank Salsajo
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Salsajo, Thank you so much for your feedback. I am sorry to hear about your frustrations with the fridge, I have connected with the Engineering and Housekeeping teams to follow up. I am so glad you enjoyed your stay with us. If there is anything I can help you with please connect with me westinedmonton.01079@westin.com. We look forward to...

Medicine Hat, Canada
Reviewed 9 May 2014

I have always had an excellent experience at this SPG property. Entering the hotel and always being greeted by the smiling doormen who know your name; to bellman Don and Hui who are so helpful and pleased to see you again. Then the front desk - they seem so tuned in to how you are doing upon arrival. Special thanks...

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Helpful?
Thank Dr LJ and Colle... W
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Dr. LJ and Colle...W Thank you for your wonderful comments. I am so excited to share them with everyone you have mentioned. We love making everyone who walks through our doors feel like they have come home and I am so glad we made you feel welcomed and comfortable. Please connect with me if there is anything I can...

Calgary, Canada
Reviewed 6 May 2014 via mobile

I could not find any hotel other than this hence my misery continues. Checked in late night on May 4th and went to use washroom and the toilet seat had fresh urination stains. I took pictures as a record but had to go out. Same thing next day, which had to asked again to be cleaned. Hair is still sticking...

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2Thank zimba1999
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear zimba1999, I am so sorry to hear that your Westin stay has not met your expectations. I would love the opportunity to connect with you directly through email westinedmonton.01079@westin.com. Thank you very much for taking the time to provide feedback. I look forward to connecting with you soon. For a better you. Melissa

Calgary, Canada
Reviewed 29 April 2014 via mobile

I was told not to stay here but I didn't listen. For almost $300 per night you woukd think the room would be clean. The remote had gobs of waxy dust on it! Disgusting. I had an early morning. .went to make in room coffee and no cups. I called the front desk and was told "coming right away!" I...

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1Thank missannabele

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 NW 100 Street, Edmonton, Alberta T5J 0N7, Canada
Region: Canada > Alberta > Edmonton
Price Range: $186 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta
Hotel Style:
#2 Luxury Hotel in Edmonton
#8 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Edmonton staff and other travellers.
2 questions
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Questions? Get answers from The Westin Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for renovated room and make sure”
 of 5 bubbles jeff_s131722, 19 Feb 2017 | Read review
“ Room 919 had No view”
 of 5 bubbles 613donb, 15 Feb 2017 | Read review
“The higher the floor the better the views!”
 of 5 bubbles SvetlanaY945, 15 Feb 2017 | Read review
“I miss the Green soap!! Some noise overnight with Hockey teams and fans. Kind of a problem when you have to get up at 5am to run an event. Maybe it is quieter through the week, as I was there on the weekend. However I would stay there again. A club lounge would have been nice for breakfast and evening snacks, as the buffet is great if you are really hungry, but if you just need a quick slice of toast it can be pricey at $25.00”
 of 5 bubbles susanmF3549QB, 25 Jan 2017 | Read review
“They charge for internet but when I checked out they comped that for me.”
 of 5 bubbles leoneg847, 13 Nov 2016 | Read review
5 of 5