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Coast Edmonton Plaza Hotel by APA

10155 - 105th Street, Edmonton, Alberta T5J 1E2 Canada
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Traveller (270)
Room & Suite (184)
Pool & Beach (15)

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About

#26 of 96 hotels in Edmonton
Location
Cleanliness
Service
Value
GreenLeaders Silver level
If it’s an amazing location you’re looking for, ours is pretty tough to beat. Right in the heart of Edmonton, we’re within walking distance to an array of arts, dining, and entertainment. The Coast Edmonton Plaza Hotel by APA is a complete full-service hotel: well-appointed rooms, impressive event facilities, the Prestons restaurant, fitness facility, salt-water pool, electric bidet seat(TOTO® Washlet), 55” flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality, and lots more.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bidet
Wardrobe / wardrobe
Clothes rack
Iron
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
1658Reviews20Q+A100Room tips
Traveller rating
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Coastal42783475216 wrote a review Jan 2024
1 contribution3 helpful votes
I recently stayed for one night at the Costal Edmonton, the downtown location with my husband for our anniversary. I was a very let down with the cleanliness of the room, especially with the bedsheets. When we checked in, we did not notice a blood stain on the sheets, but realized when I woke up in the morning that there was old blood stains on my side of the bed - and I slept on it all night. When my concerns were brought up (with pictures of the stains as proof), the only thing that the manager was willing to do was “give us a free upgrade”, meaning we’d have to spent an extra $100+ for the room, and extra $$ for barely-there parking, only for a mediocre upgrade. Uh, no thanks. An insult for causing such an annoyance on a special night. Now onto the parking. I am also very disappointed that we paid $22 to park our car overnight, just to not find parking when we came back to the parkade at around 10:30 pm. Half of the lot was shut down due to construction.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded 3 weeks ago
Hello, I would like to know more about what happened so I can do something accordingly. I need to do an investigation. I would need the name on reservation, room number, and date when you stayed in the hotel. I really want to resolve thins and make things right for you, as well as make necessary improvements on our operation. Please send an email to y.domingo@coasthotels.com I look forward to your email so I can reach to you right away. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jo wrote a review Jan 2024
New York City, New York2 contributions
Their site says they have a shuttle from the airport to their hotel. They do not. And they do not have any plans to take down the information stating they do have shuttle service. The two front desk workers (Arsh and Anton) were snarky and incredibly rude. We watched them openly mock a disabled man as he was pleading to pay for the room with cash and just put the incidentals on his credit card (which again, their website states only a 200$ CAD for incidentals will be applied to a credit card, not the entire stay as well). It seemed they wanted to preauthorize 1000$ on his credit card but he said he only planned on a 200$ charge on his card and that’s all the room he had on his card. This was in the evening around 7:30PM and he said he didn’t have access to make a payment on his card at that time. I watched them refuse him over and over again. He even had an advocate call the front desk to help plead with them to allow him to pay for his 3 night stay with cash. He was scared to go outside in the minus 30 degree weather with no idea where to go. I’ve never seen a hotel act in such a ruthless, cruel and immoral fashion. It brought tears to my eyes. Hours later we saw him on his phone and when we checked with him he said his advocates were organizing a credit card authorization for him from afar but there were many hoops to jump through before the front desk would approve him. I simply don’t understand if he was able to put the incidentals charge of 200$ on his credit card and pay in advance for his stay with cash, why the issue from the miserable front desk staff. We offered our help as much as we could and we pray he ended up with a room. I’ll never stay at a Coast Plaza hotel again and I encourage you to ask them about this policy. On a lesser note the hot tub, pool and rooms were downright scary. Yikes. Wouldn’t put my body in that water and it was an extremely uncomfortable night stay in the room. It also had wallpaper thin walls. Do not stay here!
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: They do not have a shuttle from the airport though their website states they do and they will...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded 3 weeks ago
Hello, We apologize about the wrong information about the shuttle service. It was accidentally put back on our website. We have asked our corporate office to take it down. We will address the issue that you have mentioned about our staff members. We have a strict policy on credit card as a requirement upon arrival, where the $200 security deposit will be pre-authorized in addition. Our website did not say only $200 for security deposit will be applied to the credit card. In addition, once a person made their reservation, an email confirmation of the reservation created includes information about Payment Methods. Our policies are in place for a reason just like all companies. We have responsibilities to our guests, the same way we as customers have responsibility to check the requirements of the establishment whether it's a hotel, airline, etc, so our experience will be seamless. We will address accordingly the other issues that you have mentioned on your feedback. Thank you and we wish you well. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yasser A wrote a review Jan 2024
1 contribution
This hotel does not care about customers, even regular customers. Receptionists and manager need to learn how to care about regular customers during unexpected circumstances. I am a regular customer who come to Edmonton every 3 months. My flight was canceled and then delayed for several hours because of the weather. I asked to late check-out at 2:00 pm. They said they only gave me until 1:00 pm, otherwise, they will have to charge me $75. The weather in Edmonton was -40. Very few customers, if any, was checking in. The receptionists could make a decision and the manager was not responding to phone calls. At the end, I had to wait in the lobby. You know, when you hear a fake sorry, while you deal with canceled, rebooked, and delayed flights. They simply do not care about you. They are good putting you under pressure, waiting for a manager who doesn't answer phone calls. At the end, the receptionist said the manager chatted with through messages, said No. This is how they treat a regular customer during unusual circumstances. Congratulations, team for losing a regular customer. Please save the unempathetic, none sense sorrow.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded 4 weeks ago
Hello Yasser, Thank you very much for giving me a chance to speak to you. I am very happy with the result of our conversation. Again, we deeply apologize. And we look forward to welcoming a valued guest like you to our hotel again. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandy H wrote a review Dec 2023
Charlottetown, Canada176 contributions114 helpful votes
The Coast is a decent hotel. I was VERY disappointed by the check in process today (Dec 31st, 2023). We arrived at 4:10 p.m. and stood in a long line up only to be told that our room wasn't ready??? It shouldn't take 45 minutes to check in and get a room at a hotel after 4 p.m. on ANY day. They didn't offer any sort of compensation for the inconvenience which was a poor customer service choice in my opinion. I won't be staying here again. Also when I asked for a softer pillow I was told that there was no other pillow option.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Dec 31, 2023
Hello Sandy, We deeply apologize again for the delay of the room. As mentioned on your Google feedback, we offer complimentary upgrade on your next visit upon availability. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2018CDN wrote a review Oct 2023
Calgary, Canada73 contributions20 helpful votes
Rooms are clean, furniture is nice. Underground parking available. Just a few blocks from Rogers Place, restaurants, etc. Check in was very slow and there were lots of people waiting for their rooms to be ready. But since it’s clean and convenient, I’d stay there again for sure.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Oct 24, 2023
Hello, Thank you very much for staying with us. We appreciate your feedback. We will address how we can speed up the check in process, as well as the availability of rooms. We look forward to your next visit. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BigA wrote a review Oct 2023
United Kingdom3 contributions2 helpful votes
We enjoyed our recent four night stay at the hotel and found the staff very helpful - especially Antonina. The hotel is well placed near the centre of Edmonton, however there is little of interest for tourists in the area.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Oct 3, 2023
Hello SheffPeak, Thank you very much for staying in out hotel. We are glad that you appreciate the hospitality of our ambassadors, specially Antonina. She will be very happy when she get to know that you appreciated her service. We hope to welcome you back again! Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ds wrote a review Oct 2023
16 contributions3 helpful votes
Decided to book at this Hotel as we where attending a concert at Rogers place. Overall clean, good size bed....have to say...a smart bidet toilet...warm seat...now I want one! The view is of buildings in downtown Edmonton, so nothing exciting...ideal location, just a short walk to the venue....! I am now sure what the area is like when there isn't something happening at Rogers place, but we (hubby & I) didn't feel uncomfortable walking around after 11pm, as there were a fair amount of people enjoying their evening, the area was pretty clean and looked after. Only personal issue-the Hotel restaurant menu didn't appeal...but there are many other places within a short walk to choose from. For what we wanted it was ideal, reception staff where polite and friendly. We arrived on Saturday afternoon, so the drive was fairly easy, low level of traffic..easy to find and able to park at the hotel. Overall it went without a hitch!!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: We chose to use the Hotel parking, it was tight for a Ford F150! both height and width of my...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Oct 3, 2023
Hello, Thank you very much for choosing our hotel. We appreciate you taking the time to share some of your experiences while in our property. We are glad that you enjoyed your time with us, and we look forward to your next visit! By the way, our electric bidet is a special feature in all of our rooms, and we sell them! Next time that you're in the hotel, you might fancy to get one, so let us know! Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trek257973 wrote a review Aug 2023
1 contribution
Roberto , the concierge was so helpful , pleasant and considerate .. a great welcome . Bathrooms are the Best with Toto toilets ! Breakfast room and food was exceptional for price … all in all I would recommend this place and return .. in spite of the slightly “ poor “ area of town…. Quite frankly .. it surprised me .. rooms were clean and updated. Hall carpets could be Re carpeted . ( last thought ) great place to stay
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Hardly any shopping within walking distance but close to a few good restaurants .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Aug 30, 2023
Hello, Thank you very much for choosing Coast Edmonton Plaza Hotel by APA. We are glad that you enjoyed your stay with us. We deeply appreciate you taking the time to share some of your experiences, as well as expressing your appreciation for our ambassadors services. We are happy that you liked our TOTO electric bidet. We sell them! On your next visit, please let us know if you are interested. We look forward to welcoming you back soon! Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ant L wrote a review Aug 2023
Edmonton, Canada3 contributions2 helpful votes
Roberto on the Concierge was amazing and so helpful 🙏👍been from England he found me an umbrella and took the time to help me get around , the reception staff were a different league from some hotels I've been to whilst in Canada The rooms are amazing with coffee machine and massive TV I would love to come again and say hello when I am back Thank you for your help and assistance you have made my trip so nice Much love , Chris UK and Egypt ❤️
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Date of stay: August 2023
Rooms
Cleanliness
Service
Room Tip: Absolutely amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Aug 18, 2023
Hello Chris, Thank you very much for choosing Coast Edmonton Plaza Hotel by APA. I was just chatting with you in the lobby earlier. We are glad that you enjoyed your time with us. Our ambassadors will be over the moon when they learn of your appreciation of their service. We look forward to welcoming you again soon! You will love Kuala Lumpur. Safe travels! Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lise S wrote a review Aug 2023
Sarnia, Canada200 contributions112 helpful votes
Underground parking available. Room and bathroom amenities are very good. We had dinner in their restaurant. Is was filling but nothing special. Reception advised us not to walk around at night for our safety. Therefore we chose to eat in the hotel.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Aug 9, 2023
Hello Lise, Thank you for staying with us. We appreciate your feedback. We hope to see you back soon. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$135 - C$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coast edmonton plaza hotel
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
300
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Coast Edmonton Plaza Hotel by APA - UPDATED 2024 Prices, Reviews & Photos (Alberta) - Tripadvisor

Frequently Asked Questions about Coast Edmonton Plaza Hotel by APA
Which popular attractions are close to Coast Edmonton Plaza Hotel by APA?
Nearby attractions include GTFO Escape Entertainment (0.3 km), Evoolution - Brewery District (0.10 km), and 4th Street Promenade (0.2 km).
What are some of the property amenities at Coast Edmonton Plaza Hotel by APA?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Coast Edmonton Plaza Hotel by APA?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Coast Edmonton Plaza Hotel by APA?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Coast Edmonton Plaza Hotel by APA?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Coast Edmonton Plaza Hotel by APA?
Conveniently located restaurants include Tzin Wine & Tapas, SABOR Restaurant, and The Marc.
Are there opportunities to exercise at Coast Edmonton Plaza Hotel by APA?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Coast Edmonton Plaza Hotel by APA located near the city centre?
Yes, it is 0.10 km away from the centre of Edmonton.
Are any cleaning services offered at Coast Edmonton Plaza Hotel by APA?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Coast Edmonton Plaza Hotel by APA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Coast Edmonton Plaza Hotel by APA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.