Coast Edmonton Plaza Hotel by APA
10155 - 105th Street, Edmonton, Alberta T5J 1E2 Canada
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US$104
Free cancellation until 23-04-01
US$104
Free cancellation until 23-04-01
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US$104
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About
#26 of 98 hotels in Edmonton
Location
Cleanliness
Service
Value
GreenLeaders Silver level
If it’s an amazing location you’re looking for, ours is pretty tough to beat. Right in the heart of Edmonton, we’re within walking distance to an array of arts, dining, and entertainment. The Coast Edmonton Plaza Hotel by APA is a complete full-service hotel: well-appointed rooms, impressive event facilities, the Prestons restaurant, fitness facility, salt-water pool, electric bidet seat(TOTO® Washlet), 55” flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality, and lots more.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bidet
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
Location
88Good for walkers
Grade: 88 out of 100
151Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Contact
10155 - 105th Street, Edmonton, Alberta T5J 1E2 Canada
Getting there
Rental CarsSee car hire from US$19/day
1639Reviews19Q+A100Room tips
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I honestly don't know how this place has a 4-star rating. It's pretty rough around the edges, the bedding is rough and uncomfortable, the walls and door are incredibly thin (you can hear absolutely everything through them), the room itself is on the small side and the bathroom is even worse. I've stayed in motels that felt less "budget". Everything about this place so far feels kind of disappointing, to say the least.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded 1 week ago
Hello MorrowFink, Thank you for your feedback. We apologize that we did not meet your expectations. We could have moved you to a different room if you were not happy in the room that was assigned to you. We try our best to find solution to our guest's concerns. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked online through Expedia which was nice and easy. Showed up to check in and wife only uses her credit card for online purchases and didn’t have her PIN number. I didn’t have my Mastercard and they couldn’t help us out at all not even with a debit deposit or swipe and sign on credit card. Was unable to check in and for that reason probably won’t even bother staying with them again. Have stayed in the past and rooms were whatever but a little help from the front desk staff would have been muchly appreciated this go around. Hotel next door gladly took us in no questions asked.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded 1 week ago
Hello, Thank you for your feedback. We apologize about your experience at check in. We have a very strict policy with credit card, and entering your PIN. Unfortunately, it was something that front desk staff can not do anything about. We are glad that you were able to find a hotel to stay in. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erin L wrote a review Feb. 2023
Coast hotel downtown is not a safe place to stay. There is a high risk that you will be subject to acts of vandalism and violence. Also, paid parking is not safe parking. Be careful at this hotel. Stay at your own risk. Front desk words to us were "We are not liable".
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aziz Mahamed, Owner at Coast Edmonton Plaza Hotel by APA
Responded 4 weeks ago
Good Evening, we recognize your time is valuable and appreciate the feedback you have given. Providing the highest level of hospitality is our number one priority. Our parking is open to the public and everyone is allowed to park, our lot and hotel are safe and monitored 24/7. Thank you for taking the time to share your recent experience with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I could give less than one star I would. I stayed here in October and had an uneventful experience. I knew from that stay the restaurant was sub par. I liked the location so I booked again for January 3rd. We checked in and left shortly after and didn’t return until midnight. When I finally flipped the bedding back & crawled into bed I noticed some flakes on the bedding. As I was trying to get a better look I started to notice a smell. I pulled the bedding back further and noticed green staining on the white sheet. The smell overtook me. I looked down to a large pile of vomit along the side of the bed and resting on the platform. Mortified I got up and called the front desk to let them know I needed a new room. 10 minutes later I could hear knocking on a room down the hall. I looked out to see a security guard several doors down. He was looking for me. He had keys to a new room and said he needed the current ones. I let him know he was welcome to those by the bed. I found it odd no mention of apology but was just ready to move along. In the morning I realized maybe the desk assumed I had made the mess so I went to the desk to ensure I was not charged now for two rooms. I remained calm and respectful however she was not understanding. I said I need you to know I did not make the mess and I now know you don’t clean your bedding. She shrugged her shoulders, smirked at me and said “thank you for noticing”. I was shocked that still no one was acknowledging how gross this was. Anyway, the other things I noticed was an overall dirtiness, dirty walls in the rooms & hallways; the towels smelled musty and old; I’m also not a fan of community shampooing & soaps in the shower. I will never book a cost hotel again.…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Krish Mani, Revenue Management at Coast Edmonton Plaza Hotel by APA
Responded Jan. 9, 2023
Good afternoon ! Thank you for your feedback - since we have already spoken last week, I just wanted to apologize again for our your stay experience with regard to the issues you encountered as well as how it was handled. We have a double level inspection in the guest rooms and I am truly astounded on how both missed that. I have made sure that our housekeeping room inspections would be done more diligently and as well have planned a retraining for our ambassadors. I hope you will see a difference on your next stay with us. I have already communicated with you on how I plan to recover your experience - please get in touch with me directly for your future needs. Keep well . Thanks Krish Mani - Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shawn O wrote a review Dec. 2022
The Coast Edmonton Plaza just lost a longtime customer. I booked a three-night stay from Dec. 20-23 through Priceline, pre-paid (bad idea), with a cancellation date of Dec. 17. Like thousands of other travellers, my flight to Edmonton from Vancouver was cancelled Dec. 20. The Coast got paid for its three nights, for an empty room. When my flight was rescheduled to Dec. 25-27, I asked the Coast to transfer two nights of the (unused) reservation. They refused. Priceline has also been unhelpful. The worst kind of Christmas grinchy-ness. I'll never give them another dime.
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Date of stay: December 2022Trip type: Travelled solo
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Dec. 28, 2022
Hello Shawn, We are sorry that you had trouble with your reservation. Something to be mindful when booking through a third party, hotels don't make changes with reservations done through a third party. Third party like Priceline (Expedia) might make some changes, but it all depends on their policy, and the type of rate you booked for. If a reservation is pre-paid, non-refundable, within a blocked dates, and booked through a third-party, we don't, and cannot touch it. If a room is booked through us, we have full control over it, and might be able to make some adjustments depending on our occupancy, and policy as well. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My room was booked with a card on file for security coverage so I would not need one on arrival. Everything was supposed to be taken care of, I would just need my ID. This was confirmed when booking the room since my card was in the middle of being replaced and if it did not arrive in time I would need something for check in. When traveling for business, this is pretty normal and I have never had an issue when it is done this way. The check in staff did not really look very hard and basically refused to let me check in. After leaving me hanging they finally called the person who booked, well after hours and on a weekend, to see if they would send in the paperwork and I am not sure how that conversation went but suddenly they found it on looking for 15 seconds again. I am left feeling they simply did not look very hard to begin with.…
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Review collected in partnership with Coast Hotels
Date of stay: November 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Nov. 29, 2022
Hello, We deeply apologize for the experience you've had while checking in. We have discussed this with our team members. Thank you very much for letting us know. Your feedback helps us in ensuring inconsistencies in our service gets fixed. We hope to see you back, so we can show you a much better service that we strive to do on a daily basis. Sincerely, Yogi SD Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel lobby was nice. Had to wait to check in but staff were quick. No elevator into underground parking. Parking spaces can be tight so wouldn't recommended a larger vehicle. Room was clean and somewhat updated but could be updated more. Fancy bidet toilet attachment but not necessary. Elevators are fast. Could not get connected onto the internet but we weren't in the room long enough to deal with it. Extra pillows needed. No apps such as Neflex on tv. Shampoo, conditioner and body wash provided in shower. Close walk to Rogers Place. Paid for underground parking ahead of time but got a ticket on our car anyways.
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Review collected in partnership with Coast Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Nov. 22, 2022
Hello KristineJG, Thank you for your feedback. We apologize if there were areas where we fell short, and thank you very much for mentioning the services that we did great. I believe we took care of the ticket that you've got. But please correct me if I was wrong, so we can resolve it. We hope to see back again! Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found this place because of the electric vehicle charging. We booked because they allowed pets and had a pool. The staff, green space and dining made it outstanding. Comfortable and safe place to stay downtown. Sofiia and Roberto were outstanding, but all staff were great!
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Review collected in partnership with Coast Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Nov. 22, 2022
Hello Jensal27, Thank you for taking the time to share with us what your thoughts were of our hotel and our services. And thank you very much for your kind words. We strive to make our guests happy on a daily basis, and we are pleased whenever guests like you express their appreciation of our ambassadors hard work. Sofiiya and Roberto will be glad of your feedback! We hope to see you back soon! Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Average hotel, could use some work. Poor restaurant with no room service. The worst avocado on toast - it was actually comical. The strip club across the street was problematic during our stay. With street fights, loud music and parking lot parties. A downtown vibe for sure.
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Review collected in partnership with Coast Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Nov. 8, 2022
Hello brandingbybeth2022, Thank you for your feedback. Our restaurant is only open for breakfast at this time. And you are correct, we have not open our room service just yet. We are hoping for a stable and consistent occupancy to be able to have room service and extend our restaurant operation. We hope to see you back. Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms have been updated. Beds comfortable. The Toto bidet was a luxurious touch in the rooms. Salt water whirlpool was awesome. Easier on the skin and hair and the hours 6 am to 11 pm meant we could really use it a lot. Asked for robes and an electric kettle to our room and all were delivered quickly. Microwaves also available upon request.
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Review collected in partnership with Coast Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yogi SD, Owner at Coast Edmonton Plaza Hotel by APA
Responded Nov. 8, 2022
Hello Carla, Excellent to know you had a great time while at our hotel. That is why we are here for! We hope to see you back soon! Sincerely, Yogi SD - Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$92 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coast edmonton plaza hotel
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
300
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Claim Your ListingCoast Edmonton Plaza Hotel by APA (C̶$̶1̶4̶3̶) C$117 - UPDATED 2023 Prices, Reviews & Photos (Alberta) - Tripadvisor
Frequently Asked Questions about Coast Edmonton Plaza Hotel by APA
Which popular attractions are close to Coast Edmonton Plaza Hotel by APA?
Nearby attractions include GTFO Escape Entertainment (0.3 km), Evoolution - Brewery District (0.10 km), and 4th Street Promenade (0.2 km).
What are some of the property amenities at Coast Edmonton Plaza Hotel by APA?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Coast Edmonton Plaza Hotel by APA?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Coast Edmonton Plaza Hotel by APA?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Coast Edmonton Plaza Hotel by APA?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Coast Edmonton Plaza Hotel by APA?
Conveniently located restaurants include Tzin Wine & Tapas, SABOR Restaurant, and The Marc.
Are there opportunities to exercise at Coast Edmonton Plaza Hotel by APA?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Coast Edmonton Plaza Hotel by APA have an airport shuttle?
Yes, Coast Edmonton Plaza Hotel by APA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Coast Edmonton Plaza Hotel by APA have airport transportation?
Yes, Coast Edmonton Plaza Hotel by APA offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Coast Edmonton Plaza Hotel by APA located near the city centre?
Yes, it is 0.10 km away from the centre of Edmonton.
Are any cleaning services offered at Coast Edmonton Plaza Hotel by APA?
Yes, dry cleaning and laundry service are offered to guests.