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West Edmonton Mall Inn

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Traveller (13)
Room & Suite (44)
Dining (9)
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Overview
  • Excellent16%
  • Very good34%
  • Average25%
  • Poor13%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Laundry Service
Free Parking
2 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (301)
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47
89
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38
Show reviews that mention
All reviewsbourbon streetattraction passesfantasy land hotelroom was cleandirectly across the streetamusement parkthird floorlots of pillowshard boiled eggswould stay here againwest edmontoneasy accessfree parkingwaterparkcotperks
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1 - 5 of 290 reviews
Reviewed 2 days ago

The overall vibe you get is that it's slightly unclean, however, I didn't actually NOTICE anything unclean. I think it's just dated. I noticed some reviews mention uncomfortable beds but we were actually surprised to find our bed very comfortable, and that's not something I...More

Thank Scarlett D
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 2 days ago

Hello Scarlett D, Thank you for sending us your feedback. We are sorry to hear that we did not meet your expectations. We value all our guest's feedback and we will definitely pass on your comment to the appropriate department regarding our Continental Breakfast. However,...More

Reviewed 3 days ago

Disappointed to the bed. It wasn't likeable, it has hair in the beddings and pillows. I have 2kids and we don't have pet, they put us in the pet room, but the good thing, they moved us to the other room, but as I observed,...More

Review collected in partnership with this hotel
Thank lty924428
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 2 days ago

Hello lty924428, We are very sorry to hear your stay did not meet expectations. Should you with to speak with someone directly about your stay, please email us at rooms@weminn.com.

Reviewed 2 weeks ago

I've stayed here a couple times, mostly because of the proximity to WEM and the price is usually pretty good when compared to other hotels in the area. Let's start with the good... The room was very clean, ample amount of space, quiet, and had...More

1  Thank KSEMunch
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 2 weeks ago

Hello KSEMunch, Thank you for sharing your experience with us. We appreciate your feedback and will pass this on to the appropriate team. It really helps us to improve on and continue providing the best service possible for our guests. Our location is certainly one...More

Reviewed 2 weeks ago

Room was ok but a little dirty with some other small issues not worth mentioning. The best thing about this hotel is that you can walk to the mall. If the location wasn’t perfect for my purpose, I would have been unhappy with the value.More

Review collected in partnership with this hotel
Thank CndnJ
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 2 weeks ago

Hello CndnJ, Thank you for your review. We are sorry to hear your stay did not entirely meet expectations. We truly appreciate your feedback as this helps our team continue to improve on and provide the best service possible for our guests. Our location is...More

Reviewed 3 weeks ago via mobile

These rooms were absolutely clean however are a bit dated. We were very excited to know we got 2 free passes to galaxyland/water park if you stay at this hotel which is a great perk. We basically only had to pay 50$ a night with...More

1  Thank Steph M
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 3 weeks ago

Hello Steph M, Thank you for sharing your experience with us! We appreciate your feedback as this helps our team continue to improve on and provide the best service possible for our guests. Our location is one of the main benefits of staying with us...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$82 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (13)
Room & Suite (44)
Dining (9)
Pool & Beach (1)
Questions & Answers
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Jessica R
January 28, 2018|
AnswerShow all 3 answers
Response from Anita G | Reviewed this property |
Definitely, right across the street.
1
Vote
Tanya D
May 7, 2017|
AnswerShow all 3 answers
Response from Kbrophey | Reviewed this property |
Yes we did
0
Votes
Tanya D
May 7, 2017|
Answer
Response from Fantasyland H | Property representative |
Hello Tanya D, We certainly do have adjoining rooms on all three of our floors. The rooms that adjoin would be our standard with 2 queen beds. If you have any other questions or concerns feel free to call us toll free at... More
0
Votes
Room Tips
"Ask not to have between rm 310 and 320 loud d/t bkfast area in am"
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"The backside of the hotel faces a nice open park area, so is more quieter."
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"Choose a room on the 3rd level just because of the continental breakfast"
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"We asked for a room that looked north...just in case we could see the Northern Lights."
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