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Hilton Garden Inn West Edmonton

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Traveller (68)
Room & Suite (34)
Dining (8)
Overview
  • Excellent61%
  • Very good29%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“west edmonton”(70 reviews)
“front desk”(106 reviews)
“free cookies”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn West Edmonton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Edmonton
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (968)
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Traveller rating
567
283
77
17
10
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567
283
77
17
10
Show reviews that mention
All reviewswest edmontonfront deskfree cookiesrooms are cleanvery nice hotelpool and hot tubexcellent staywest sidegreat place to staywould stay againshort drivebusiness tripeasy accessfree parkingconvenient locationhgimanfred
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1 - 5 of 954 reviews
Reviewed 1 week ago

Friendly staff. Good service. Great food. Communication could be better. The air conditioner would not turn off at all. It's fine if I didn't have my 2 young kids with me. They where cold all night and every time I would call in about it...More

Review collected in partnership with Hilton Garden Inn
Thank philipekimberley
Response from kevin_sorensen, General Manager at Hilton Garden Inn West EdmontonResponded 1 week ago

We are happy you enjoyed our friendly team, good service and great food. We sincerely apologize that you were not able to get the air conditioner turned off. There is an off and on button on the thermostat, but I assume it may have been...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

Canada Day 🇨🇦sleep OverAt The Hilton 🍁Garden Inn 🛩Airport West was perfect peaceful night after a long day driving and shopping. We checked in around 4 pm and we decided to head to the pool after a long way driving and shopping...The pool and the...More

Thank 9linnt
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 2 weeks ago

Dear 9linnt, We are glad that you had an Amazing Canada Day with the Team HGI West Edmonton. We value your feedback and thank you for the preference and endorsement of the HGI West Edmonton, which encourages us to do even better! I am completely...More

Reviewed 2 weeks ago via mobile

Room was really nice and the bed was super comfortable. Staff was friendly and helpful. Manager went out of his way to help us cancel with Hotels.com our mis- booked July dates. Will be first choice when I area again.More

Thank Pearhare
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 2 weeks ago

Dear Pearhare, We are very grateful to have been your hotel of choice during your last visit to Edmonton, and delighted to know that you had such a wonderful experience with us! Despite being very proud of our facilities and spacious rooms, we genuinely feel...More

Reviewed 2 weeks ago via mobile

We enjoyed a comfortable bed, great bedding, very clean, and quiet room. We appreciated the Keurig, fresh fruit and the friendly staff. We definitely want to return for another stay. There are so many choices in the area and they are worth consideration.More

Thank Nireneg
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 2 weeks ago

Dear Nireneg, Thank you very much for taking the time to share your feedback here on TripAdvisor following your recent stay at the Hilton Garden Inn West Edmonton. I appreciate your very positive review of our hotel, especially your comments towards our rooms with Keurig...More

Reviewed 2 weeks ago

I really like this hotel, and I have stayed there on several occasions. The staff is very friendly, the rooms are clean and very comfortable. It is also situated in a very convenient location. As a bonus the chef makes an excellent omelet and the...More

Review collected in partnership with Hilton Garden Inn
Thank Cecile120308
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 2 weeks ago

Dear Cecile120308, Many thanks for your kind review. To be recommended and recognized with 5stars by our guests truly means a lot to us. We truly appreciate your positive comments on our hotel facilities, breakfast, rooms, and of course, our team's hospitality. It is feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (34)
Dining (8)
Pool & Beach (2)
Questions & Answers
Ask a question
sparky0332015
September 24, 2017|
AnswerShow all 4 answers
Response from Jotty P | Property representative |
Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot. Thank you, Jotty... More
0
Votes
FJRoss
May 7, 2017|
Answer
Response from Fred M | Reviewed this property |
There is no shuttle to this hotel. Cabs are plentiful but NAIT is across the city. You'd be better off staying in downtown area.
0
Votes
LizzieLCalgary
July 28, 2015|
Answer
Response from kevin_sorensen | Property representative |
Hi, Yes, our rooms do have movies for rent. Hope to see you soon. Kevin Sorensen Director of Operations
0
Votes
Room Tips
"Get the suite if it's a family."
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"I always ask for an upper floor"
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"North side rooms are slightly quieter"
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"The stairs from the room floors do not lead to the main floor lobby (only to outside). Elevator only if you..."
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