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Hilton Garden Inn West Edmonton

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Traveller (73)
Room & Suite (37)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!"
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Property amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
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1,008Reviews
105Photos
4Q+A
98Room tips
Traveller rating
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Popular mentions
I stayed here while in Edmonton for a meeting. My stay was good except for a few issues. The wireless internet went out in the evening though it was good at other times. As well, I think there was something wrong with the thermostat as it seemed to stay on despite the actual
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Response from Jotty P, Manager at Hilton Garden Inn West Edmonton
Responded 2 days ago
Dear PschRN12, Thank you for posting your review following your recent visit. I appreciate your candid feedback on the areas where you feel improvement could be made and hope to have the opportunity of regaining your faith in us, in the near future. Kind Regards, Jotty Philip Front Office Manager
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Hotel's Favourite
I recently just returned from visiting Edmonton and I couldn’t wait to write my review about this fantastic hotel. Like most, I researched and read tons of reviews of which hotel to stay at during my visit in Edmonton. I am so thrilled that I chose this one and it has quickly
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Response from Jotty P, Manager at Hilton Garden Inn West Edmonton
Responded 3 weeks ago
Dear nicolelynnnx, Thank you for staying at The Hilton Garden Inn West Edmonton during your recent trip to Edmonton. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to The HGI West Edmonton and we assure you of our best services and undivided attention at all times. Kind regards, Jotty Philip Front office Manager
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The hotel staff was friendly, the room was clean and well laid out. You can tell that the hotel is getting older - definitely needs an upgrade as it is showing its age. Unfortunately as we booked using airmiles we did not get breakfast along with the room so cannot comment on
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Response from Jotty P, Manager at Hilton Garden Inn West Edmonton
Responded 2 days ago
Dear James V, Thank you for posting your review following your recent visit. I appreciate your candid feedback on the areas where you feel improvement could be made and hope to have the opportunity of regaining your faith in us, in the near future. On a positive note We are happy that you recognized the friendliness of our Team Members and the clean room . Thank You for Giving Us the opportunity to Serve You! Sincerely, Jotty Philip Front Office Manager
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This hotel is very convenient at the west side of Edmonton. Only 10 mins drive to the west Edmonton mall for fun and 10 mins to the industrial park for business.The hotel staffs are friendly and helpful. Every Tuesday, it offers manager reception to their members with drinks
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Review collected in partnership with Hilton Garden Inn
Response from Jotty P, Manager at Hilton Garden Inn West Edmonton
Responded 1 week ago
Dear Journey63058907927, Thank you so much for your recent stay and for sharing your thoughtful comments. We are truly delighted that your overall experience was very positive and that you were impressed. Your compliments about our location and Tuesday evening Managers reception are well received and thank you for highlighting this. I have passed on your compliments to our amazing team here, they were really happy that their efforts are appreciated. It was a pleasure to have you staying with us and we look forward to welcoming you back soon! Yours sincerely Jotty Philip Front Office Manager
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The perfect place to stay and not far from the West Edmonton Mall. I always used to stay here when I was in town but it's been a couple of years since my last visit until recently. My company had booked me in to another hotel in the area but they wouldn't let me check in early
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Response from Jotty P, Manager at Hilton Garden Inn West Edmonton
Responded 2 weeks ago
Dear Brenda P, Thank you for your remarkable feedback posted on TripAdvisor and we are thrilled to hear that you had a fabulous time at The Hilton Garden Inn West Edmonton. At HGI West Edmonton all colleagues makes every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us. Your kind feedback on the services rendered by CJ will surely be conveyed to keep her motivated in maintaining her excellent service and attention to our valued guests like yourself. We sincerely hope that you will consider staying with us again on your next travel to Edmonton in not so distant future. Kind regards, Jotty Philip Front Office Manager
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All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementHilton Garden Inn West Edmonton
Jacuzzi Suite
Can relax in the whirlpool tub
Photo provided by managementHilton Garden Inn West Edmonton
Deluxe King room
Photo provided by managementHilton Garden Inn West Edmonton
Jacuzzi Suite King bed with fireplace
Room with 2 Queen Beds
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Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot. Thank you, Jotty philip Front Office Manager Hilton Garden Inn West Edmonton
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There is no shuttle to this hotel. Cabs are plentiful but NAIT is across the city. You'd be better off staying in downtown area.
0 votes
Hi, Yes, our rooms do have movies for rent. Hope to see you soon. Kevin Sorensen Director of Operations
0 votes
"South rooms face Stony Plain Road, which is very busy 24/7."
"Our room 607 had used needles in it"
"Get the suite if it's a family."
"I always ask for an upper floor"
"North side rooms are slightly quieter"
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PRICE RANGE
US$102 - US$124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn west edmonton hotel edmontonhilton garden inn edmontonedmonton hilton garden innhilton edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
160
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