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Hilton Garden Inn West Edmonton

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Traveller (58)
Room & Suite (45)
Dining (12)
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Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“west edmonton”(67 reviews)
“front desk”(105 reviews)
“free cookies”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Edmonton
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Edmonton
Special Offer:Double Points, Every Stay
Hotel deals
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Reviews (950)
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936 results
Traveller rating
551
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76
17
10
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551
282
76
17
10
Show reviews that mention
All reviewswest edmontonfront deskfree cookiesrooms are cleanvery nice hotelpool and hot tubexcellent staywould stay againa great place to stayshort drivebusiness tripeasy accessfree parkinghgilobbymanfredmall
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1 - 5 of 936 reviews
Reviewed 6 days ago via mobile

Free parking. Easy access. Clean hotel. Efficient check in. Room are standard, clean and sort of quiet... There is a firehall across the street so you can hear the siren quite often - at least from my room. Pillows are below average. Good shower. Couple...More

Thank Curious_Canucks
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 3 days ago

Dear Curious_Canucks, Thank you for choosing HGI West Edmonton and for sharing your feedback on Trip Advisor. We apologize for the inconvenience you faced with regards to the noise and the pillows. Rest assured that your comments are important to us and we will work...More

Hotel's Favourite
Reviewed 7 April 2018

We have spent two nights there during Easter long weekend. Plenty of parking, Staff were friendly, check in was fast, room was clean, Good TV channels. We didn't use pool and we didn't eat there. But looked OK. Certainly I will go back there if...More

Thank Amin S
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 11 April 2018

Dear Amin S, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Hilton Garden Inn West Edmonton. The entire team were very pleased knowing that you had a...More

Reviewed 1 week ago

The Manage here is service oriented and is customer focused. Manfred Kuester is awesome at the Lounge/Bar. His customer service stills are phenomenal. The hotel is clean and the beds on comfortable. The breakfast and dinner is amazing.More

Thank Jaruzoski L
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 3 days ago

Dear Jaruzoski L, Thank you for choosing to stay at The Hilton Garden Inn West Edmonton and it was certainly a great pleasure having you with us. I am very pleased knowing that you had an amazing stay and have recognized the courteousness and attention...More

Reviewed 1 week ago

Friendly, welcoming Staff. Manfred in the bar is a wonderful man. Always helpful, friendly, and very, very personable. Friendly welcoming bar. With good food. Also, ample parking and quiet clean rooms. Great staff.More

Thank jsstone3270
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 3 days ago

Dear jsstone3270, We are thrilled to have been your chosen hotel during your recent stay in Edmonton and it was truly a pleasure to serve you. We appreciate your business and value your great feedback. Your comments have been shared with Manfred and the hotel...More

Reviewed 2 weeks ago

The team of guest specialist are warm and welcoming, always friendly and helpful. Manfred Kuester, Lounge Supervisor ALWAYS goes above and beyound with all guests to ensures a wonderful experience combined with great food and drink recommendations. I bring my customers to the lounge to...More

Thank FCrosbie
Response from Jotty P, Manager at Hilton Garden Inn West EdmontonResponded 1 week ago

Dear FCrosbie, I am delighted to read your review and thank you for spending your quality time to write such an excellent feedback regarding your recent stay at The Hilton Garden Inn West Edmonton. I am pleased to know that you had a wonderful experience...More

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Most Booked Properties in Edmonton, Canada
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$105 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (45)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sparky0332015
September 24, 2017|
AnswerShow all 4 answers
Response from Jotty P | Property representative |
Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot. Thank you, Jotty... More
0
Votes
FJRoss
May 7, 2017|
Answer
Response from Fred M | Reviewed this property |
There is no shuttle to this hotel. Cabs are plentiful but NAIT is across the city. You'd be better off staying in downtown area.
0
Votes
LizzieLCalgary
July 28, 2015|
Answer
Response from kevin_sorensen | Property representative |
Hi, Yes, our rooms do have movies for rent. Hope to see you soon. Kevin Sorensen Director of Operations
0
Votes
Room Tips
"Get the suite if it's a family."
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"I always ask for an upper floor"
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"North side rooms are slightly quieter"
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"The stairs from the room floors do not lead to the main floor lobby (only to outside). Elevator only if you..."
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