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Hilton Garden Inn West Edmonton

915 reviews
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Traveller (58)
Room & Suite (36)
Dining (11)
Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“west edmonton”(67 reviews)
“front desk”(104 reviews)
“free cookies”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Edmonton
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (915)Write a Review
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Traveller rating
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527
273
76
16
9
Show reviews that mention
All reviewswest edmontonfront deskfree cookiesgreat stayrooms are cleanvery nice hotelpool and hot tublove this hotelwould stay againshort drivecoffee makerbusiness tripeasy accessfree parkinghgilobbymanfred
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161 - 165 of 901 reviews
Reviewed 16 November 2016

We had a great stay! Staff are very friendly and helpful...rooms are clean...housekeeping staff are great. We would recommend this hotel for folks looking for an affordable stay..close to the mall and some great restaurants! Not a romantic stay...but great value for $$$ and location!!!More

Review collected in partnership with Hilton Garden Inn
Thank N6036MProgerr
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 17 November 2016

Thank you for your feedback and for taking the time to write about your experience in regards to your stay at Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed every aspect of your stay. especially that you found it to...More

Reviewed 14 November 2016

Room looked great but weird smell No wake up call as ordered. Breakfast is not a deal based on price. Had to wait both days for order as they were forgotten or just left on warmer. Sausages came to table coooled Off.More

Review collected in partnership with Hilton Garden Inn
Thank O7306MGdavidb
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 17 November 2016

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton. We sincerely apologize that we did not exceed your expectations for your stay. Our team strives daily to exceed every guests expectations and it is extremely disappointing when we do not. For...More

Reviewed 8 November 2016

We travelled for business booking 16 rooms in total. We utilised the banquet facilities and found the entire stay very pleasurable. Some thoughts include: Check in – All the rooms were ready, all reservations perfect and everyone was very happy with the accommodations. Check in...More

Thank Parkers765
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 17 November 2016

Thank you for choosing to stay and have your meetings here at The Hilton Garden Inn West Edmonton. We are delighted to have you with us the last few years and very happy that we were able to exceed your groups expectations. Our team works...More

Reviewed 6 November 2016 via mobile

Such a nice lobby area. Feels very quaint and like a boutique hotel. Good breakfast, beds were comfy and staff was acxomodating and friendly! Rooms were very clean and well stocked. Close to all amenities.More

Thank Leah R
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 17 November 2016

Thank you for taking the time to fill in a review in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are glad that you found our rooms clean, beds comfortable, that you enjoyed your breakfast and especially that you found...More

Reviewed 1 November 2016

Close to West ED Mall!! Chop across the street was awesome! Clean rooms with great service and breakfast was worth it! Recommend this property for a great stay in Edmonton! Great location to other restaurants if one wants ethnic foods!More

Review collected in partnership with Hilton Garden Inn
Thank Craig R
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 4 November 2016

Thank you for your feedback and for taking the time to write about your experience in regards to your stay at Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay with us and we greatly appreciate your recommendation. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (36)
Dining (11)
Pool & Beach (3)
Hotel & Grounds (56)
Bathroom (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sparky0332015
24 September 2017|
AnswerShow all 4 answers
Response from Jotty P | Property representative |
Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot. Thank you, Jotty... More
0
Votes
FJRoss
7 May 2017|
Answer
Response from Fred M | Reviewed this property |
There is no shuttle to this hotel. Cabs are plentiful but NAIT is across the city. You'd be better off staying in downtown area.
0
Votes
LizzieLCalgary
28 July 2015|
Answer
Response from kevin_sorensen | Property representative |
Hi, Yes, our rooms do have movies for rent. Hope to see you soon. Kevin Sorensen Director of Operations
0
Votes
Room Tips
"top floors for quieter stays"
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"Higher floors are quieter"
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"Families go for the two room suite! The hotel is close to WEM and a much cheaper than Fantasyland. Lower cost..."
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"suite with jet tub, top floor, quiet on both sides"
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