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Hilton Garden Inn West Edmonton

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Hilton Garden Inn West Edmonton
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805 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn West Edmonton
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Showing 791: English reviews
Tisdale, Canada
Reviewed 10 November 2015

We stayed here recently on a get away trip and the service was excellent. The staff was so friendly, never a trip by the front desk that we weren't greeted with smiling hello's. Very quiet rooms with an excellent bed. Will stay here again if ever in Edmonton. We had a problem with our television and could just be our...

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Helpful?
Thank barbieflower
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

We would like to thank you for choosing to stay at the Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your recent stay in our hotel. It is always encouraging for us to learn that our guests are pleased with our services and facility as it is what we strive for every day. We apologize...

Canada
Reviewed 8 November 2015

Our first time at the Hilton Garden Inn was wonderful! The décor is bright and inviting. The staff was friendly. The room was excellent. My nephew and boyfriend enjoyed the pool/hot tub, as well! We will definitely stay here again! I recommended the hotel before we left!!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Ashley P
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experiences at the Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay with us and for your high recommendation of our hotel. We appreciate your positive comments, we constantly strive to offer best service with all amenities which would suite...

Edmonton, Canada
Reviewed 6 November 2015

It was a medical trip. Great to the location we had to go. Excellent front desk service checking and and out. Good food for dinner but should offer a continental breakfast so there would be a choice of hot or continental. Overall and very good hotel experience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank Virginia I
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your review in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are glad you enjoyed your experience here, that you will be staying with us again the next time you are in Edmonton. Hopefully during your next stay it will not be for medical reasons. We sincerely hope you are doing well...

Reviewed 2 November 2015 via mobile

Perfect hotel close to West Ed Mall. I am proud to say it to my friends coz there more than satisfy during their stay. Actually they really want to come soon. From frontdesk at check-in time very accommodating. She's so nice to my friends that it's first time to stay on this hotel. Impressive guy at night audit his alone...

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Helpful?
Thank Escaflowne07
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

So glad you and your friends enjoyed your stay with us, we're glad that we were able to be a part of your stay. My team and I truly appreciate the review, and especially that you would recommend us to others. Many thanks again, and we look forward to welcoming you back! Kind regards, Kevin Sorensen Director of Operations

Stony Plain, Canada
Reviewed 28 October 2015

Like staying here as always clean with friendly service. Good food. As we are in town for hockey games we find there is no food available after 10 but there are take outs close by to bring food. in. Love the cookies they provide.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Robert D
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your review in regards to your recent stay at The Hilton Garden Inn West Edmonton. We are very happy to hear you always find your stay here very clean and the service always great. We are also happy you enjoy the food here, would like to let you know that we do serve food in our Lounge...

CHONGQING, China
Reviewed 28 October 2015

Hilton Garden Inn located near the west edmondon mall in Edmonton. it's convenient driving to Mall for shopping, It's a beautiful hotel, we extended 1night stay at hotel.all we should say is we like this hotel very much!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Zhongxia G
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for your kind review, we are delighted you enjoyed your stay and that you found our property beautiful. Our location is just minutes away from West Edmonton Mall, many of our guests find this very pleasing and we are glad you did as well. We truly appreciate your response and your recommendation. We look forward to...

Fort McMurray, Canada
Reviewed 26 October 2015 via mobile

We are regular visitors to the west edmonton area as we live in Fort Mcmurray and come down to the west edmonton mall a few times a month to shop. We booked two queen beds for my wife and her sister and myself . We usually stay at the sandman across the street or the quality Inn . This time...

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Helpful?
Thank Adventurejunkie12
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

I am sorry about your experience with check-in at the front desk and I can assure you that it is not acceptable for any comments of this nature to ever occur and we will not under any circumstances tolerate this sort of behavior. We strive to ensure our team members know how much we value yours and all our guests...

Pincher Creek, Canada
Reviewed 25 October 2015

My wife and I stayed there the weekend of October 23rd,2015. The staff were friendly, the room was clean, and the "king size" bed was very, very comfortable. I never even used my ear plugs that I normally use while travelling. I closed the blinds when going to bed, and this is the first time we have ever slept in...

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Helpful?
Thank Allen W
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for your kind review, we are delighted you enjoyed your stay. Glad to see our accommodations met your needs and especially that you had a wonderful sleep on our very, very comfortable beds, that you were able to sleep in. We strive to ensure all our guests enjoy their stay and to make it memorable. We...

Halifax, Canada
Reviewed 15 October 2015

Just a few blocks down from West Edmonton Mall makes this a great place to stay if you are visiting West Edmonton to shop. The staff here were very welcoming and friendly, all of them. I was here for almost a week, had breakfast in the lobby restaurant every day. The Eggs Benedict was the best I ever had.

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Helpful?
Thank tjhalifax
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for your kind review, we are delighted you enjoyed your stay. Glad to see our accommodations met your needs and especially that you found our breakfast all week to be great and that you felt the Eggs Benedict was the best you ever had. We are also very delighted to hear that you found all our...

Slave Lake, Canada
Reviewed 13 October 2015

This was our 2nd trip to the Hilton Garden. The rooms are spacious and clean. The staff were very friendly and the location is great, lots of restaurants and shopping nearby. I highly recommend the room rate that includes the breakfast buffet, there are lots of options and is a great value. Will definitely stay again.

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Helpful?
Thank Jill S
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

would like to first thank you for choosing to stay with us at the Hilton Garden Inn West Edmonton. I'm glad that you felt our location, staff and rooms were to your liking. We pride ourselves on delivering wonderful customer service. Thank you for your recommendation of our Bed & Breakfast package which is a great value. Thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 

Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd NW, Edmonton, Alberta T5S 1A2, Canada
Region: Canada > Alberta > Edmonton
Price Range: $131 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Hotels.com, Booking.com and Travelocity so you can book your Hilton Garden Inn West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta
Hotel Style:
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Edmonton staff and other travellers.
1 question
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Calgary
over a year ago

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Questions? Get answers from Hilton Garden Inn West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms face away from Stoney Trail and was very quiet.”
 of 5 bubbles GrantH121, 31 Oct 2016 | Read review
“All rooms where we have stayed are quiet”
 of 5 bubbles hah7271, 16 Sep 2016 | Read review
“We had a king, floor 5 front facing, it was great!”
 of 5 bubbles traveler4735028, 14 Sep 2016 | Read review
“You get what you pay for”
 of 5 bubbles angelagP6611KB, 25 Aug 2016 | Read review
“higher than 2nd floor to have any type of view”
 of 5 bubbles jsjordan88, 29 Jul 2016 | Read review
5 of 5