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Holiday Inn Hotel & Suites West Edmonton

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Traveller (14)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent38%
  • Very good47%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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All reviewsricky's restaurantroom was cleanattached restaurantwest edmontonnice hotelshort drivepool and hot tubshopping tripbusiness tripfront desk staffa wonderful stayeasy accessup to datehotel is locatedwould stay here againstayed for nightsking suite
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21 - 25 of 221 reviews
Reviewed 20 June 2017

We chose holiday inn NW Edmonton because the rooms were $108 for our overnight stay as opposed to $180 at the best western in St. Albert where our baseball tournament was held. The service was excellent / had a free room upgrade and got to...More

Review collected in partnership with this hotel
Thank dawgsmom22
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 26 June 2017

Dear Guest, Thank you for your kind words and we are glad that you enjoyed your stay with us. We are happy that our negotiated group rate worked well for you and that your group enjoyed the facilities in our location as well. Your comments...More

Reviewed 20 June 2017

Everything with our stay was excellent! From the room to the staff to the meal at the adjoining restaurant! All amenities were close. Exactly as advertised. Will stay again on our next visit to EdmontonMore

Review collected in partnership with this hotel
Thank 12glenn
Response from HIEdmonton, Front Office Manager at Holiday Inn Hotel & Suites West EdmontonResponded 24 June 2017

Dear Guest, I would like to take this opportunity to thank you for your amazing feedback.We are thrilled to hear that you had an excellent stay with us and that you were satisfied with our amenities. We look forward to welcoming you back to our...More

Reviewed 15 June 2017

This hotel is my new go-to on a trip! It's location is very close to the mall, the restaurant located in the hotel was so good! The beds were very comfortable I had a great sleep, staff was welcoming. I would be returning here again...More

Review collected in partnership with this hotel
Thank steviekohut14
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 25 June 2017

Dear Guest, Thank you for your review and we are very happy to hear that we are your go to location. We are glad to hear the continued success of our beds, as we have had quite a number of guests enjoy their stay because...More

Reviewed 13 June 2017

Easy to get to and the hotel is situated close to many restaurants and not far from West Edmonton Mall. This is a newer hotel and the room we had was excellent. Nice having a great restaurant attached to the hotel.More

Review collected in partnership with this hotel
Thank bertindg
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 15 June 2017

Dear Guest, We are happy to hear that you enjoyed your stay with us and that you found our location convenient. Just to clarify, the hotel is nearing a decade in age so we are not that new anymore. We do appreciate the comment and...More

Reviewed 10 June 2017

The front desk staff are always friendly and courteous. The beds in the rooms are very comfortable although it would be nice if they included more bathroom supplies in the room like other Holiday Inn Hotels. All they provide are shampoo, conditioner and a lotion.More

Review collected in partnership with this hotel
Thank mjboileau
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 15 June 2017

Dear Guest, Thank you for your feedback and the staff would also like to thank you for your compliments. We are also glad to hear that you found our rooms comfortable. As for the bathroom amenities, there should have been mouthwash and soap as well....More

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Most Booked Properties in Edmonton, Canada
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$99 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (29)
Dining (2)
Pool & Beach (2)
Questions & Answers
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grant_bettke
September 10, 2014|
AnswerShow all 2 answers
Response from HIEdmonton | Property representative |
Mayfield Common is only 5 minutes away with most of the hair salons taking walk ins.
0
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Room Tips
"Ask for a room away from the main entrance or facing the back ."
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"away from the parking lot view"
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"Upper floors are quieter."
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"it was...comfy"
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