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Matrix Hotel

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Matrix Hotel
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2,321 Reviews from our TripAdvisor Community

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Showing 2,302: English reviews
Drayton Valley
Reviewed 8 November 2016

Small room with broken thermostat and turns out I overpaid by $50. Staff are great but the room design is very poor. Supposed to be an upscale boutique hotel, fails to deliver on that billing. The fact that I have to keep typing to complete this section is also profoundly annoying.

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Helpful?
Thank James H
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you for choosing the Matrix Hotel and the feedback on your recent stay. Please accept my apologies for the shortfalls you encountered. We apologize that we overcharged your room due to a booking error and we have sent you an email with an explanation and refund for the difference. I am sorry that the room size and bathroom door...

Saskatoon, Saskatchewan
Reviewed 8 November 2016

The hotel was in a great location. We worried about parking but it was directly beside the building and it was FREE! The rooms are nice and well decorated, not the greatest lighting, but nothing to complain about. The front desk was great, fast and friendly. The gentleman working the night shift with the matching shirt and eyeshadow was the...

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Thank missa906
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review. We are so happy that you enjoyed your stay and appreciated the complimentary parking. We are so happy to hear that our team was helpful and efficient. We hope you will be back again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Fort McMurray, Canada
Reviewed 7 November 2016

Location is close to all downtown nightlife. Rooms are clean, modern, and spacious. Staff is very knowledgable and helpful and the amenities in the matrix are superb. I have stayed in several Edmonton hotels and the matrix tops them all.

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Helpful?
Thank Lukas S
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so glad that you had a wonderful trip with us and hope you will return again soon for another great stay! Warm Regards, Olaf Miede General Manager Matrix Hotel

Ontario, Canada
Reviewed 7 November 2016

I was very pleased with my stay at the Matrix. It is fresh and modern and has an eclectic look and feel to it - very nice. It is very clean and quiet, the rooms are spacious, and the breakfast is delicious with an abundance of fresh fruit. The staff are helpful and accommodating. The highlight for me was the...

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Helpful?
Thank anna320
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your amazing review! We are so pleased that you enjoyed your stay with us and appreciated our modern decor and comfort. We are so glad that you enjoyed our spacious rooms and fresh breakfast and were able to take advantage of our car service. We are so happy that Ibrahim made you feel welcome and...

Red Deer, Alberta Canada
Reviewed 7 November 2016

Very good stay. Great breakfast. Always stay there when doing business in the area. I can walk to meetings. There was a distinct cleaning smell in the room which can affect many of us with sensitivity to smells.

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Thank Dale E
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your feedback on your recent stay with us. We are so happy that you enjoyed the breakfast and found our downtown Edmonton location convenient for your business. We apologize if the smell of our cleaning materials was bothersome to you and hope that it did not affect your opinion of us. We hope you will...

Sedgewick
Reviewed 7 November 2016

Great stay. Wine and cheese tasting is great - full glasses of wine, fancy appetizers and good atmosphere. Wildflower grill is good for supper! Room and hotel is always clean and free parking is a bonus, especially for downtown.

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Thank Whitney F
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so glad that you had a great stay with us and appreciated our wine tasting! It is often our guest favourite amenity and we are so happy that you enjoyed it as well. Wildflower Grill is always an excellent choice and they treat our guests very well. We hope you will join us again soon for another amazing...

Edmonton
Reviewed 7 November 2016

This was our second time staying at the Matrix and it was once again excellent. Great service, good value, nicely designed rooms and good location. Would recommed for couples or business stays in the downtown area.

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Thank Y8000AWdanielled
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you had a wonderful second stay with us! Thank you for joining us again. We are thrilled that you appreciated the modern design and comfort and hope you will be back again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Grande Prairie
Reviewed 7 November 2016

This hotel is a great centrally located hotel. The rooms are good (we love the bed!), the breakfast is great and they have an evening wine tasting. During this visit we utilized the service of the driver they have on staff - he was great!

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Thank N8780AOmichelleg
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your lovely review! We are so pleased that you had a great stay with us and appreciated the included wine tasting and breakfast. We hope you will join us again soon for another wonderful visit! Warm Regards, Olaf Miede General Manager Matrix Hotel

Beaver County
Reviewed 7 November 2016

Stayed here for one night to celebrate our 10 yr anniversary. Stayed in the onyx suite. It is beautiful. The shower is amazing. Only down side. Can't use balconies and there was scaffolding on balcony so couldn't even look outside.

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Thank 792jodil
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review! We are so happy that you chose the Matrix Hotel as the venue for your 10th anniversary celebrations. We are happy that you enjoyed the Onyx Suite and appreciated the luxury shower. We appreciate your patience with the scaffolding as we undergo some exterior work. We hope you will join us again for...

Winnipeg, Canada
Reviewed 6 November 2016

Much better than average breakfast buffet with fresh fruit, homemade granola and a variety of hot foods, Starbucks attached to the hotel, good location close to transit and many downtown restaurants, friendly and helpful staff.

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Thank Lauren3031
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you enjoyed our included breakfast! Thank you so much for your review. Starbucks is as much a staff favourite as it is a guest favourite and we are so happy that you appreciated it's proximity to our lobby. We hope you will come again soon for another great stay! Warm Regard, Olaf Miede General Manager...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Matrix Hotel’s luxurious surroundings highlight the urban lifestyle of downtown Edmonton. All Matrix guestroom rates are inclusive of Deluxe Continental Breakfast, Evening Wine Tasting, Parking, High Speed and Wireless Internet Access, Business and Fitness Centre Access, Local and Calling Card Telephone Access. The hotel is conveniently situated within walking distance of light rail transit, the Legislative Assembly of Alberta, major corporate office towers, boutiques, restaurants, entertainment and Edmonton’s incredible river valley park system. Naturally inspired by elemental design, Matrix combines the sleek sophistication of custom-designed furnishings with the simplistic beauty of natural materials to produce an environment that is both elegant and serene. The Lobby features rich soft grey and black leather seating and dazzling two story stone fireplace with water feature. A dramatic floating staircase leads you from the Lobby to our Hospitality Suite also featuring a second cozy fireplace and outdoor glass terrace. Interesting artifacts punctuate warm hues of silver, pewter and platinum throughout the Hotel’s public spaces. ... more   less 

Additional Information about Matrix Hotel

Address: 10640 100 Avenue NW | 107th Street NW, Edmonton, Alberta T5J 3N8, Canada
Region: Canada > Alberta > Edmonton
Price Range: $177 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matrix Hotel 3.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Sabre Hospitality Solutions and Priceline so you can book your Matrix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Matrix Hotel Edmonton, Alberta
Hotel Style:
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Matrix Hotel staff and other travellers.
7 questions
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Questions? Get answers from Matrix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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