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Matrix Hotel

2,860 reviews
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Traveller (126)
Room & Suite (262)
Dining (54)
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine tasting”(256 reviews)
“wildflower grill”(40 reviews)
“platinum suite”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (2,860)Write a Review
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40
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All reviewswine tastingwildflower grillplatinum suitefree parkingdowntown edmontongreat hotelfree wine and cheesebreakfast buffetbusiness tripbathroom doorgreat stayrooms are cleancentral locationhome away from homeenjoyed my stayfront desk staffparking lot
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321 - 325 of 2,839 reviews
Reviewed 26 July 2017

This is a great downtown hotel, quiet, very comfortable, best staff we have ever had. We have been in the big chain hotels in many parts of the world, they were ok, but all in all the Matrix has them beat in many respects. The...More

Review collected in partnership with this hotel
Thank Glenn Y
Response from Olaf M, General Manager at Matrix HotelResponded 29 July 2017

Thank you so much for your review. We are so glad that you enjoyed your first boutique hotel experience. We hope you will be back again soon for another great stay. Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 25 July 2017

All around excellent experience. Only complaint was that it would be nice to have access to the stairs to go from floor to floor. Was on 7 th floor and ice machine was on the nineth so had to wait for the elevator to go...More

Review collected in partnership with this hotel
Thank kellyjK5658KM
Response from Olaf M, General Manager at Matrix HotelResponded 29 July 2017

Thank you so much for your review. We are so glad that you had a great stay with us. we hope you will stay again soon Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 25 July 2017

A very clean and inviting hotel with a pleasant and helpful staff. It has the ultimate breakfast any hotel offers. I was very pleased with the whole stay. The onsite parking was very convenient. Great for downtown sites and close to Rogers Place.

Review collected in partnership with this hotel
Thank U5756ZFgaryr
Response from Olaf M, General Manager at Matrix HotelResponded 29 July 2017

Thank you so much! We are glad you had a wonderful stay with us and appreciated the included breakfast. We hope you will join us again soon for another visit. Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 25 July 2017

Found the service to be excellent from the get go. The staff were always friendly, patient, and accommodating. We loved the complimentary wine tasting event. We were attending a convention at Rogers Place and found the Matrix Hotel's location to this venue very appropriate. When...More

Review collected in partnership with this hotel
Thank E7069YCalexanderp
Response from Olaf M, General Manager at Matrix HotelResponded 29 July 2017

We are so glad that you enjoyed your convention stay with us and appreciated the short walk to Rogers Place. We are happy you enjoyed the quiet room and hope you will come again soon. Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 25 July 2017

This was my second visit. The first was for our wedding anniversary and the second was for a convention. There's no pool or hot tub but they make up for it with the wine tasting and free full breakfast.

Review collected in partnership with this hotel
Thank stephangautron
Response from Olaf M, General Manager at Matrix HotelResponded 29 July 2017

Welcome back! We are so happy you enjoyed your second visit and appreciated you convention stay. We hope you will come again very soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$129 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$129 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (126)
Room & Suite (262)
Dining (54)
Amenities (25)
Business Centre & Event Rooms (1)
Questions & Answers
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cyndicanada
2 November 2017|
AnswerShow all 3 answers
Response from ELFRCO | Reviewed this property |
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0
Votes
cyndicanada
1 November 2017|
AnswerShow all 2 answers
Response from Ks L | Reviewed this property |
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0
Votes
bobsolomon
19 November 2016|
AnswerShow all 2 answers
Response from bobsolomon | Reviewed this property |
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to... More
0
Votes
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123
Room Tips
"Ensure you ask for a room not located near elevators."
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"away from the elevators"
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"Parking is an issue. Lot is small hard for bigger trucks and cars. If you can show up early to get parking..."
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"all rooms appear to be the same size (I always check the emergency exit plan)"
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