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Matrix Hotel

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Matrix Hotel
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2,084 Reviews from our TripAdvisor Community

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Showing 2,065: English reviews
Calgary
Reviewed 22 June 2016

I've stayed at the Matrix many times for business. Its central location downtown is very convenient. The staff at the Matrix is fantastic. The front desk is always friendly and welcoming. The included breakfast is better than you might expect and it's very handy having the Starbucks beside.

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Helpful?
Thank 19shawnm
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are thrilled that you enjoyed a wonderful stay at the Matrix Hotel and the convenience of it's central location. We are also so glad that you appreciated the value of the included breakfast and hope you will return again soon to enjoy another great stay! Warm Regards, Olaf Miede General Manager Matrix...

Pincher Creek
Reviewed 21 June 2016

Staff remembered me after a three year absence (and it was not because of a negative experience). Every time I entered the lobby I was greeted with a genuine smile. Cleaning staff were happy and engaging when we met on the elevator. The morning complimentary breakfast was excellent. I have stayed at this hotel on at least 50 occasions and...

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Helpful?
Thank X1332OLrogerm
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you for your review! We are so glad that you chose to stay with us again after a three year break! Our staff really enjoy their relationships with our guests and we are so happy that you appreciated it. We are so glad you have returned to us and hope to see you again very soon! Warm Regards, Olaf...

Fort McMurray, Canada
Reviewed 21 June 2016

We stayed here for a weekend in May, I'd stayed at some of the Matrix's affiliated hotels and I have to say the Matrix is the best of them! The Matrix is well taken care of, service was some of the best I've had at a hotel, the free breakfast was great. The location is great for wandering around Jasper...

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Helpful?
Thank Allison S
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you enjoyed a wonderful stay with us! Thank yo for your review. We are so pleased that you enjoyed our included breakfast and appreciated our downtown Edmonton location. We hope you will stay again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Calgary, Canada
Reviewed 20 June 2016

We were recently in Edmonton for a wedding. The hotel was very nice, rooms were great, will be better when air-conditioning is updated(July). The food at the wedding was delicious and the servers were very good. The location was very close to Jasper Ave. so we had a selection of places to meet up with friends. I will certainly recommend...

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Thank lana d
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so pleased that you enjoyed your stay with us and had a fantastic wedding experience. We are also very excited to update out HVAC system this Summer and hope you will appreciate the difference on your next stay with us! Thank you so much for your review! We hope you will join us again soon for another wonderful...

New York
Reviewed 20 June 2016

Well located right near the main downtown street (Jasper Avenue). We walked to many of the key sites and neighborhoods and drove to the rest. There is a reasonable number of hotel-owned parking spots (some covered) but these spots are tight and may present a problem for larger vehicles. When we arrived we found what looked like the last spot...

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Thank NewYorkTex
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you for your review. We are so happy you enjoyed your stay with us and appreciated our downtown Edmonton location. Thank you for your notes on parking with larger vehicles. Coordinating parking downtown is always a challenge and while we are happy to offer our guests complimentary access to our covered, uncovered and overflow lots, it can be difficult...

Vancouver, British Columbia, Canada
Reviewed 20 June 2016

Overall good experience, nice hotel and room, front desk service great. A little disappointed in the breakfast staff service. I was late for breakfast and they were cleaning up and told me the breakfast time is over. The food was still on the cart to be taken away, it would have been nice if they offered to let me take...

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Helpful?
Thank Ying M
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you for your feedback on your recent stay. We apologize for the experience you had at our included breakfast and will take this as an opportunity to speak to our team and educate them on elevating the guest experience. We hope you will give us another chance to impress you on your next stay. If you wish to discuss...

Calgary
Reviewed 20 June 2016

We held two events at the hotel from June 15-17th and required about a dozen rooms for our staff from Calgary and all was great and well. Breakfast and the wine tasting with appetizers was a great bonus.

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Thank H4003KRdonnak
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review. We are thrilled that your events were successful and that your team had excellent stays with us. We hope you will return again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Halifax, Canada
Reviewed 20 June 2016

Clean and well maintained but it is the excellent customer service that made my stay so enjoyable. They have a delicious complimentary buffet breakfast, wine and cheese socials daily and if you want to explore the nearby river valley they also provide bikes for free.

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Thank T1222VHtomb
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so glad to hear of your excellent stay. Thank you for your review. We are so glad our helpful team helped make you feel comfortable and that you enjoyed our included breakfast and wine tasting. The river valley is an excellent opportunity to test out our new guest bikes and we are so glad that you enjoyed the...

Calgary, Canada
Reviewed 19 June 2016

We were here for a wedding and had an amazing time. Hotel rooms are lovely. Staff are helpful and friendly. The banquet area was beautiful and the food at the wedding was delicious. I will for sure recommend this hotel for both the rooms and the banquet area. We will stay again.

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Thank Brandy19782015
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so pleased that you enjoyed a fantastic stay and had a fabulous wedding experience. We hope you will join us again soon for another wonderful visit. Warm Regards, Olaf Miede General Manager Matrix Hotel

Marche
Reviewed 17 June 2016

I had a good room - except that the airconditioning was so loud that it felt like having an helicopter in the room! I switched it off and it was ok since luckily it was not too hot. Nice gym, The wifi was free, but coming and going... Restaurant offered a very good services, but dishes were kind of pretentious,...

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Helpful?
Thank Rosalita_65
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your feedback on your recent experience. We are so glad that you enjoyed your room and appreciated the amenities in the gym. We apologize for the noise from the air conditioning system. We will be installing a new HVAC system this Summer and are very excited to offer our guests the upgraded system. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Matrix Hotel’s luxurious surroundings highlight the urban lifestyle of downtown Edmonton. All Matrix guestroom rates are inclusive of Deluxe Continental Breakfast, Evening Wine Tasting, Parking, High Speed and Wireless Internet Access, Business and Fitness Centre Access, Local and Calling Card Telephone Access. The hotel is conveniently situated within walking distance of light rail transit, the Legislative Assembly of Alberta, major corporate office towers, boutiques, restaurants, entertainment and Edmonton’s incredible river valley park system. Naturally inspired by elemental design, Matrix combines the sleek sophistication of custom-designed furnishings with the simplistic beauty of natural materials to produce an environment that is both elegant and serene. The Lobby features rich soft grey and black leather seating and dazzling two story stone fireplace with water feature. A dramatic floating staircase leads you from the Lobby to our Hospitality Suite also featuring a second cozy fireplace and outdoor glass terrace. Interesting artifacts punctuate warm hues of silver, pewter and platinum throughout the Hotel’s public spaces. ... more   less 

Additional Information about Matrix Hotel

Address: 10640 100 Ave NW | 107th Street NW, Edmonton, Alberta T5J 3N8, Canada
Region: Canada > Alberta > Edmonton
Price Range: $164 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matrix Hotel 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Matrix Hotel Edmonton, Alberta
Hotel Style:
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Matrix Hotel staff and other travellers.
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Questions? Get answers from Matrix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are Wonderful for a weekend getaway!”
 of 5 bubbles MyHotelinEdmonton, 7 Dec 2016 | Read review
“Be careful when walking around the foot of the bed.”
 of 5 bubbles Tanya-Glen, 30 Oct 2016 | Read review
“Not Very wheelchair friendly on any floor.”
 of 5 bubbles 719tanyag, 27 Sep 2016 | Read review
“Ask to be away from the ice machine and elevators”
 of 5 bubbles Jdog1957, 12 Sep 2016 | Read review
“Rooms on the southside have a view to the river valley.”
 of 5 bubbles 283rossm, 22 Aug 2016 | Read review
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