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Franklin Suite Hotel

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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Delta
Reviewed yesterday NEW

The staff were very friendly and helpful at all times. The room was spotlessly clean. The sitting are in the room was a particularly good idea it made the evening more comfortable to spend time in. Breakfast although adequate was a bit repetitive. Underground parking for cars at this time of year was a big bonus.

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Helpful?
Thank markmM7261QM
Yellowknife
Reviewed 2 weeks ago

Thank you for allowing my husband his privacy when he wasn't well during visit. We appreciated the consideration! we both got sick during stay and the rooms was kept up around us as we asked. I stay in hotels often and have appreciated the personal service both times

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Thank roslindm
Edmonton
Reviewed 4 weeks ago

Room was clean & massive, breakfast was okay, traffic noise moderate. Would be 4/5 but power went out during the last night, and we discovered the lack of emergency lighting (aside from glow-sticks & flashlights).

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Thank jordan995
Grande Prairie
Reviewed 10 December 2016

very good will stay again when ever in fort mac. The under ground parking is great in winter. Very small gym - should be bigger with better equipment. Nice big rooms. Very quiet. Good location for most things.

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Thank danielshawnb
Edmonton, Canada
Reviewed 1 December 2016

We stayed here just for one night and it was fine. The rooms are spacious and pretty nice...as long as you don't look too hard - the ceiling in the bathroom was pretty gross. The staff were fabulous. I really needed some dental floss and it was pretty late and went to see if they had any at the front...

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Thank starkerama08
Regina
Reviewed 20 November 2016

We had a business meeting within Fort McMurray. the location was perfect for the meetings. easy access to the hotel. I would highly recommend the hotel to a friend period this week had lots of room and was very clean

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Thank markwU9430YK
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Mark, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely thank you for your positive comments which will be passed on to the entire Team. Once again, thank you and we are looking forward to your next visit....

Edmonton
Reviewed 17 November 2016

This hotel is on a busy intersection noisy all night. Heat cranked still cold in room. Had to shut fridge off so noisy. Pillows are tiny never seen that before. Bigger room with armoire in Center makes it a suite overall felt outdated dirty, nothing in kitchen except dirty scrub pad and a couple plates/cups/bowls, don't waste your money stay...

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Helpful?
Thank Z1209BB
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, We would like to apologize for the inconvenience you have experienced during your stay in our hotel. Rest assured that your concern will be addressed seriously. We greatly value feedback such as yours, as it shows us where we need to improve, and help us to prevent future guests from having this same experience. Regards, Annie Hachac General...

Fort Mcmurray
Reviewed 14 November 2016

The parking is easy and it has plenty. The room is spacious and clean. The room windows can be open, which is essential to me. The bed and pillows were comfortable. The staff were friendly and helpful. The location is good. The continental breakfast was convenient

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Helpful?
Thank 370YCX
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely thank you for your positive comments which will be passed on to the entire Team. Once again, thank you and we are looking forward to your next visit....

Edmonton
Reviewed 13 November 2016 via mobile

The hotel is clean and comfortable. Restricted exit can be bothersome. The room was large and we'll laid out. They provide breakfast room. Coffee pot in the room makes a great eye opener. This was my second stay and will stay again when in Fort McMurray. Good job.

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Helpful?
Thank Bob S
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Bob, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely appreciate your on-going patronage and support and our Team will continue to work diligently in making sure our property is your only choice when travelling to our city....

Cold Lake, Canada
Reviewed 12 November 2016

Got to stay in a main floor suite here. The staff was very friendly and helpful, which made for a better stay. The suites are nice, very roomy and nicely equipped with the kitchenette and plenty of sleeping arrangements. The hotel does show a bit of wear and tear from the traffic of workers to the industrial areas to the...

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Helpful?
Thank Boyd M
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Boyd, Thank you very much for taking a time to provide us your most valuable feedback. We appreciate your positive comments which will be passed on to the entire Team. Once again, thank you very much for your support and we are looking forward to your next visit! Regards, Annie Hachac General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Franklin Suite Hotel

Address: 10300 Franklin Ave, Fort McMurray, Alberta T9H 0A5, Canada
Region: Canada > Alberta > Fort McMurray
Price Range: $123 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Franklin Suite Hotel 2.5*
Number of rooms: 75
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Also Known As:
Franklin Suite Hotel Fort McMurray, Alberta
Hotel Style:
#4 Business Hotel in Fort McMurray
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Questions & Answers

Questions? Get answers from Franklin Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites seem to be very quiet. Ask for facing away from the main road.”
 of 5 bubbles boydm160, 12 Nov 2016 | Read review
“Room 502 is an excellent room.”
 of 5 bubbles RyanSales, 3 Oct 2016 | Read review
“suites with kitchenettes are very nice and well equipped”
 of 5 bubbles bradh954, 28 Apr 2016 | Read review
“All rooms are very large suites and so no preference of any particular room. Very little traffic noise in #410.”
 of 5 bubbles jwhopwood, 15 Jan 2016 | Read review
“Upper floors are best. Choose a river/valley view.”
 of 5 bubbles 426arthurh, 12 Nov 2015 | Read review
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