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Clearwater Suite Hotel

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Traveller (44)
Room & Suite (19)
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Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“washer and dryer”(20 reviews)
“full kitchen”(22 reviews)
“front desk”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (261)
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261 results
Traveller rating
150
71
22
9
9
Traveller type
Time of year
LanguageEnglish
150
71
22
9
9
Show reviews that mention
All reviewswasher and dryerfull kitchenfront deskhome away from homestaff are extremely friendlylonger staygrocery storetim hortonsthe hotel staffcomplimentary breakfasta wonderful staylocated downtownfort macgood sizelong term staycomfy bedrecommend this hotel
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1 - 5 of 261 reviews
Reviewed 3 weeks ago

The air conditioning was not working. Room was and stayed at 25-26 degrees C. Spoke to the staff and looked at 7-8 different rooms and the AC was not working anywhere. Staff gave me the last available portable AC which also did not work. Did...More

Review collected in partnership with this hotel
Thank Andee111
Response from Jean-Marc G, General Manager at Clearwater Suite HotelResponded 2 weeks ago

Dear Guest; I thank you for taking personal time to pass on your comments on your most recent stay with us. We had a Chiller issue caused by Air Pockets in the system. We flushed the system and I am happy to report this issue...More

Reviewed May 10, 2018

Stayed at this hotel based on it's location in the downtown core of Fort McMurray; the hotel has been experiencing renovations for the past many months. The quality of the room and cleaning of the room had diminished significantly from previous stays.

Review collected in partnership with this hotel
Thank 841gloriav
Reviewed May 9, 2018

1. Breakfast is of very poor standard 2. Very rude House keeping Manager and staff 3. Rooms for Nights not cleaned daily 4. Hotel staff walk in the rooms when guests are sleeping 5. Hotel is under construction and limited facilities 6. Washrooms are not...More

Thank canadaengineer
Reviewed April 26, 2018

Hotel is under maintenance and we were not made aware of this at time of booking. We stayed 4 nights and the room was only cleaned once. The total experience was terrible as we were next to the elevator which had mechanical problems and opened...More

Review collected in partnership with this hotel
Thank DustinHeisler
Response from Jean-Marc G, General Manager at Clearwater Suite HotelResponded April 29, 2018

Dear Guest: I must first apologize on your most recent stay with us. Indeed we do have a warning of our on going renovations status on our web site but this is not communicated to the third party booking engine. As for cleanliness we noted...More

Reviewed April 20, 2018

Thank you for a lovely stay! The staff were extremely helpful when needed which is greatly appreciated. looking forward to going back in the summer and hope that the early summer in the town isn't consumed by black-flies!!More

Review collected in partnership with this hotel
Thank JN_Artemis
Response from Jean-Marc G, General Manager at Clearwater Suite HotelResponded April 21, 2018

Dear Guest; Thank you for your most positive comments on your recent stays and rest assured they will be passed on to our entire Team. As for the Black flies we are indeed fighting this natural forestry pestilence every year and will redouble our efforts...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Self-Serve Laundry
Breakfast included
Laundry Service
Multilingual Staff
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$105 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Fort McMurray
#2 Green Hotel in Fort McMurray
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms, Family Rooms
Details
Price range
US$105 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Fort McMurray
#2 Green Hotel in Fort McMurray
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms, Family Rooms
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Traveller (44)
Room & Suite (19)
Questions & Answers
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Nostalgic14
December 11, 2015|
Answer
Response from AlexandraL467 | Property representative |
Thank you very much for your inquiry. Indeed there is a complimentary continental breakfast at this property. It is available every day between 5 am and 9 am. We hope that you come to stay with us.
0
Votes
Michael V
February 13, 2015|
AnswerShow all 2 answers
Response from Jean-Marc G | Property representative |
Mr. Veysey; Thank you for your email! At this point we do not have a formal agreement with a local Tour Operator which specializes in this product however it is our intention to do so in the most foreseeable future. But I... More
0
Votes
Room Tips
"Choose Podollan and stay away from this hotel"
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"If you are staying longer then a couple of days book a 1 Bedroom Suite, much larger than the Studio!"
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"Choose the inside"
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"Some rooms are better than others. Ask for a room with a separate bedroom and living area. Ask for a room not..."
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