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Clearwater Suite Hotel

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Clearwater Suite Hotel
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191 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Edmonton
Reviewed 17 April 2016

Clean quiet spacious rooms with 2 tvs and nice suite. Everything needed was right there. Included washer/dryer complete with laundry soap too! Staff was friendly and accomodating. Breakfast had lots of choices, although some of it was not so fresh.

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Helpful?
Thank Quanta4392timr
AlexandraL467, Guest Relations Manager at Clearwater Suite Hotel, responded to this review

Thank you for reviewing us on this platform. We appreciate your lovely comments in regards to the amenities provided in our rooms. I have provided the feedback to our staff and they were appreciative of your lovely comments. We are in the process of making improvements to our continental breakfast. We have recently added some gluten-free options. We hope you...

Edmonton, Canada
Reviewed 1 April 2016

These staff members go out of their way to sincerely greet you! They are very attentive to ensuring you have a great stay with them. Thanks to ALL the staff I spoke with, I had a memorable time. I'm looking forward to the next time I'm in Fort McMurray!

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Thank H4853SVrobertg
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you so much for your comments, I will definitely pass your comments to all. We all take pride in our hotel and are happy to have you staying with us

Reviewed 24 March 2016

I'm a regular at the Clearwater now after over a year because I insist on staying there every time I'm up in Fort Mac (which is almost weekly). They've gotten quieter due to the economy, but the staff remain upbeat and bright. The security is something people don't consider when booking a hotel, but I've witnessed at least one case...

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Helpful?
Thank Philip C
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you so much for taking the time to provide your much appreciated feedback, and I will definitely pass this review on to all of our staff. We take pride in growing and improving our business through our valued customers' comments. We look forward to welcoming you back soon.

Athabasca
Reviewed 21 March 2016

The hotel was very nice and the rooms where quite..and very clean!!! I would recommend staying there... Staff were helpful and friendly... Walking distance to Tim Hortons, Montana's, the mall and the casino

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Thank Judy B
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. I will pass your comments along to our team. We look forward to hosting your return

Cleveland, Ohio
Reviewed 21 March 2016

We enjoyed our stay. The staff was always friendly and accommodating. The suites are wonderfully designed for optimal flow between all the areas of use (sleeping, bathing, sitting and kitchen). Also enjoyed the balcony in the morning and evening (before the temp really dropped!!) Everything, including the restroom in the lobby, was very clean, appealing and with minimal wear and...

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Thank gails182
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide us with your valuable feedback. We take pride in growing and improving our property, and your feedback will help us with that. I will pass your comments along to the rest of our team. We hope you will soon be back in our area and we will be able to again offer...

Athabasca, Canada
Reviewed 17 March 2016

We booked here for our casino volunteer commitment. Its close location to Boomtown means our volunteers do not have to travel too far when their early morning (3:30am) shifts are all finished. Personally, I love how the rooms feel like small apartments. The front desk staff was pleasant and the room was quiet. I did not use the other facilities...

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Thank Tracy S
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. We enjoy having the casino volunteers staying with us and look forward to welcoming you back soon.

Timbuktu, Mali
Reviewed 14 March 2016

I was here on business for several weeks and was very impressed with the cleanliness and customer service standards upheld by all staff I had the pleasure of interacting with. The room was large, with a very useable kitchenette, washer and dryer, electric fireplace, spacious balcony and an attached spa was a great bonus. Right downtown kiddy corner to the...

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Helpful?
Thank sarahaileensteel
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. We are very proud of our property and will pass your comments along to the rest of the team. we look forward to welcoming you back in the near future.

Edmonton
Reviewed 14 March 2016

This hotel was great. I was hesitant to stay in town as I have had some bad experiences with other hotels in Fort Mc Murray and was almost going to stay in camp even though I was working in town. Now that I have found this hotel I will never stay anywhere else ! Leony checked me in and out,...

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Thank rileyt247
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. We are so glad you chose to give us a try and look forward to your return. We agree with your comments on Lendy. We do appreciate her and all of our front desk team and recognize they are doing an awesome job. I will definitely pass your comments...

Athabasca
Reviewed 13 March 2016

we volunteered at the casino and this hotel was chosen for 3 years in a row because of the great rates and awesome rooms and service! Its close to the mall and the casino. Perfect! I would just prefer no scents linens and laundry soap.

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Thank Bruce M
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. Our team always enjoy welcoming the out of town groups that are in town for fund raising. Please give us a call the next time you are coming and let us know your preference on no scents and we will assure your room is how you like it.

Edmonton
Reviewed 6 March 2016

I had a very quiet room. Very friendly and helpful staff. I was checked in early without having to ask for it and a late check out request was accommodated. Good meeting facilities. Good location with quick access to the airport. Near restaurants and a shopping mall.

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Thank thechank
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for your valuable feedback, and I will pass your info onto our Team. We look forward to seeing you back here soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
In the midst of downtown's business sector, Clearwater Suite Hotel is Fort McMurray's most beloved full service, all-suite hotel. Stay for a day, a week or as long as you like in a spacious hotel suite featuring all the comforts you need including a kitchen and free wireless hi-speed internet. Enjoy the fitness centre, whirlpool, or relax with a massage at Stillbrook Spa. Guests enjoy heated underground parking and a Fully Licensed Lounge. Consider having your next meeting at Clearwater Suite Hotel. The largest shopping centre in the area and the excitement of Boomtown Casino are all within easy walking distance. ... more   less 

Additional Information about Clearwater Suite Hotel

Address: 4 Haineault St, Fort McMurray, Alberta T9H 1R7, Canada
Region: Canada > Alberta > Fort McMurray
Price Range: $170 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clearwater Suite Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta
Hotel Style:
#1 Business Hotel in Fort McMurray
#2 Green Hotel in Fort McMurray
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Questions & Answers

Here's what travellers have asked, with answers from Clearwater Suite Hotel staff and other travellers.
2 questions
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Questions? Get answers from Clearwater Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying longer then a couple of days book a 1 Bedroom Suite, much larger than the Studio!”
EdmotnonTraveller, 15 Dec 2016 | Read review
“Choose the inside”
ksummers2016, 24 Oct 2016 | Read review
“Some rooms are better than others. Ask for a room with a separate bedroom and living area. Ask for a room not facing the highway.”
mgespina, 21 Oct 2016 | Read review
“if you stay on the highway side watch for the northern lights”
unicornsanddragons, 18 Oct 2016 | Read review
“stay on upper floor, quiet side, you can see the view of the downtown, great view”
Gon7, 9 Aug 2016 | Read review
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