This hotel is really nice but has no pool. The gym is good, the rooms always clean and nice. Never had an issue ever, love underground parking makes the cold winter mornings good. Hotel is in a work coty so pretty quiet stay
Free parking with no hassles - a spot right outside the lobby each time. Check in and check out were easy. The hotel texted me before to clarify how many rooms I had booked to make sure it wasn't an error. They texted again after I left about an item that I forgot in the room. The clerk answered the phone on the first ring. The breakfast was truly delicious. I had large helpings of an omlette, cold slices of roast beef and tomato slices. COVID not a issue as the buffet is served by a staff member. Hard boiled eggs were prepacked and ready to go as was fruit. The breakfast was a huge time-saver for me on the trip and allowed me to get through the day without having to stop for lunch. The bed had 6 pillows which I've not seen in more expensive hotels. The doors for slam loudly. The construction is newer. Extremely well-run hotel. The Best Western brand is misleading as it caused me to imagine a budget hotel. This is the opposite of that and much better run than many 4 and 4.5 star hotels.…
Always a great experience at Best Western Sawridge Suites ….Very nice rooms. Super friendly staff. Great food. Nice gym…. I exclusively stay here when I’m in town. The best in Fort Mac for All inclusive
This hotel and staff is the epitome of friendly! The staff took the time to learn my name and my preferences in the hotel and at the restaurant. It is a very nice way to spend time away from home!! They say hello in the hallways and are super courteous at the front desk! Give them a try!
The only negatives I have are that I didn’t have an option for a bath tub in the room (shower only) and the hotel doesn’t have a pool (Mac Island was also closed while we were in town). Otherwise, everything was amazing. I had two kids with me and the staff were so great with them and in general. The food was amazing as well. Definitely a great hotel!
The staff were so polite and helpful from holding doors open for you to welcoming smiles and sincere good morning greetings. Breakfast was filling and tasty with a chef to make omelettes and a variety of choices. The bed was a bit firm for our liking but everything else was top notch.
Our room was more than expected, very spacious, clean and super comfy bed. The staff were very friendly and went out of their way for us. We ordered room service and the food was delicious, hot and delivered very quickly. Late check out was available which was wonderful to really enjoy our stay. I highly recommend this hotel, and will be back again
Staff at this hotel were clearly invested in the hotel and in the people who stay there. They responded to requests, and thought ahead. They were also careful about COVID protocols and cleanliness. The room itself was very comfortable, the kitchen had everything you might need (from wine glasses to a cutting board), and everything was clean and fresh.
Very courteous staff, friendly and willing to go that extra mile to make the stay very enjoyable. Staff check in and offer assistance when required. Underground parking was great as always, breakfast is probably the best complementary meal in Alberta.
This is a newer hotel in Fort McMurray area and in a industrial area so lots truckers and contractors. I really have complain about the room and restaurant and fitness center. The only issue i had was when checking out I was charged an extra day due to early checkout. Nobody told me at the time of checking in that if checking early I need to provide 24-hr advanced notice. Called front desk to discuss reversal of charge but they declined citing hotel policy. Seemed like a money grab in pandemic situation. Be aware!