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Stonebridge Hotel Grande Prairie

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Traveller (7)
Room & Suite (16)
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Overview
  • Excellent47%
  • Very good23%
  • Average11%
  • Poor9%
  • Terrible10%
Travellers talk about
“lounge staff”(2 reviews)
“breakfast room”(6 reviews)
“bacon sausage”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
2 Star accommodation
All hotel details
Additional information
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Reviews (136)
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136 results
Traveller rating
62
32
15
13
14
Traveller type
Time of year
LanguageEnglish
62
32
15
13
14
Show reviews that mention
All reviewslounge staffbreakfast roombacon sausageawesome servicerooms were very cleancustomer appreciation nightnight stayliquor storeevery morninghousekeeping staffstaying at this hotelawesome stayroom was largebusiness centerchecking incomplimentary breakfastbanquet
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1 - 5 of 136 reviews
Reviewed 5 days ago via mobile

Stayed at Stonebridge for two nights just a few days ago. From the exterior, I was a bit leery, however once I walked into the lobby, and was greeted with both warm hospitality and modern decor. The room was recently updated and very clean, with...More

Thank Victoriaflower_123
Response from Ashley K, Manager at Stonebridge Hotel Grande PrairieResponded yesterday

Dear Victoriaflower_123, Thank you so much for the lovely review about your most recent stay with us, we strive to have the most friendly staff and updated room product in Grande Prairie. I will be sure to share this with Marilyn who will be glad...More

Hotel's Favourite
Reviewed September 21, 2017

We were traveling the Alaskan highway and found this hotel and wanted to leave a few words for the staff there. Everyone, from checking in to the lounge staff were super friendly and quite helpful. Sarah, in the lounge, gave us great food recommendations as...More

Thank Joseph S
Response from Mark B, General Manager at Stonebridge Hotel Grande PrairieResponded September 30, 2017

Dear Joseph S Happy to hear that you enjoyed your stay and that our people and food were able to surpass your expectations. We appreciate that you will be recommending us to others. Thanks for staying with us! Best Regards

Reviewed 1 week ago

Traveling on business and my company booked the room. Check in was slow, not the worst I have ever had, but could have been a lot faster. I had to show my identification to check in which is reasonable, but them the front desk clerk...More

Thank D3923DDkevinc
Response from Ashley K, Manager at Stonebridge Hotel Grande PrairieResponded yesterday

Dear KevinC, Thank you for taking the time to do this review so we can get these issues resolved. For guests it is required to ask for a drivers license for identification verification- even more so with Direct Bill Companies. The paperwork that our staff...More

Reviewed 3 weeks ago

From the room to the staff to the breakfast I had a great stay. Would be happy to go back anytime. I was treated with respect by all employees and management. Room was really clean and comfortable. Would return anytime.More

Thank BBBCalgary23
Response from Mark B, Manager at Stonebridge Hotel Grande PrairieResponded 2 weeks ago

Hello BBBCalgary23, Thank you for you kind words regarding your most recent stay with us, we take pride in the customer experience and area glad you enjoyed your stay to the fullest! We hope to see you again soon, All the best, Ashley Kierstead Hotel...More

Reviewed 4 weeks ago

I have stayed here much over the past four months. The rooms are a decent size, the bathrooms are sometimes a little small. The staff makes up for any deficiencies in the rooms, for sure. I have traveled much in Canada as well as many...More

Thank Eddie H
Response from Ashley K, Manager at Stonebridge Hotel Grande PrairieResponded yesterday

Hello Eddie H, Thank you for the kind review regarding your last stay with us. Baileigh has been a shinning star who go above and beyond to make her guest happy! We are glad she made your day that much more brighter! -All the best...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$101 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (16)
Dining (11)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Kevin D
June 23, 2017|
Answer
Response from | Reviewed this property |
Yes, the have a great breakfast. Eggs, bacon, sausage, cereal, fruit, pancakes, apple juice, orange juice, coffee. Do you have time for a nap after breakfast? Lol
0
Votes
Sarah H
August 5, 2015|
Answer
Response from Ashley K | Property representative |
Sarah, Thank you for your question. The answer is almost complete, guestrooms are now done with the exception of a couple of final details. Guest laundry, banquet public washrooms and business centre are in progress. We... More
0
Votes
Room Tips
"Book elsewhere"
Read review
"The rooms are all pretty good, but do not take room 99 it is on the main floor and right beside a very noisy..."
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"3rd floor is quiet, and the rooms at the back look onto residential backyards."
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"We are quiet people and found it was loud, noisy at times. stay away from #202, and away from the elevator..."
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