Stayed here for a work conference and the property and the staff were great. The location worked well for getting around Grande Prairie as well as gettig out for lunch and dinners with clients. The fitness center is a little small with lots of equipment jammed in.
The covid-19 breakfast provided by this hotel is better than most, with both hot and cold selections for dine in or take out. I appreciated that the pool was open and staff was accommodating and pleasant. Other guests' noise could be heard from our room, which did wake us earlier than we wanted.
Very rude staff, over charged for the room. Location has 0 parking as there's a bar in the same lot. We had to park at another business. Room was dirty, and had mold. Would not recommend staying here.
This hotel is clean and quiet. It has a good breakfast and a nice pool. It is a great room rate and I would recommend this hotel to anyone who visits the area.The staff is very helpful, accommodating and friendly. A great place overall.
I had trouble booking in and couldn't use my points at the hotel or the 1-800 booking centre. When calling the hotel directly my rate changed within the hour and increased from $118 to $134. I drove 3 hrs to the hotel and checked in just after 3:30pm. All good at check in. When up to my room urinated and flushed the toilet and to my surprize the toilet overflowed toilet water all over the bathroom floor. I called the front desk and they said someone would be up soon to clean that up. I left my room to continue on with my business in Grand Prairie to return between five and 6 o'clock p.m. to find that the toilet had been "unplugged"?? but the bathroom floor was still a mess of toilet paper and toilet water and the towels that I threw down to catch the water. I called the front desk and to my surprise he did not seem concerned and just replied housekeeping has left for the day. He then said he would be up in five minutes to clean up the mess. When he came up he picked up the wet towels with his bare hands and placed them in a bag while wiping the floor. He seemed to think he was done. I had to mention that that was toilet water all over the floor that needed to be cleaned up with a cleaner and there was still the odd bit of toilet paper that had dried to the floor. He went and got some cleaner then sprayed it on the floor still all in his bare hands and picked up some of the toilet paper dried to the floor with his bare hands. He mentioned that this happens quite frequently when the plumbing system has been overused by a full hotel. And they were in the planning stages of changing the pipes. The internet was slow and lagged. The room was on the 4th floor right beside the roof fans........very noise…
I showed up without a reservation because I thought it might not be the busiest tourist time of year, and also as part of my faith project. I asked for a room on the parking lot side of the building on the top floor to enjoy the beautiful scenic view. I received a gift bag containing two bottles of water and two cookies which was perfect and awesome!!!
Hotel is excellent, Check in was easy. Rooms are clean and the staff is great.however if you are given a room facing the Lions Den Pub you will experience noice from the patrons in the parking lot at night.
The price is not bad im surprise hotel is clean and smell good at all.mostly price range like that the hotel is bad. I feel safe as well because they have security at all and event midnight staff is wale up to help you what you need.
easy access to hotel from main roads. ample parking and room for a trailer if needed. there is a great breakfast selection that starts @ 5:30 am. the rooms are clean and very Comfortable leading to a great sleep!
Location is clean but tired looking. Be sure to bring all plug ins for charging electronics as no USB ports are available in the rooms and no plugs are available to borrow or rent. Conveniently located to hospital for family with sick family. Breakfast was very good
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